This hotel was clean and comfortable but could be so much more. It has the most beautiful dining room on the top floor with magnificent views over Lake Como to Bellagio. Unfortunately the dining experience doesn’t match the setting. Staff were overworked, surly and unhelpful. Dining felt like eating in a very posh canteen. People were queuing for tables standing alongside diners who had been fortunate enough to obtain a table. The hotel was unable to provide tap water at the evening meal, nor were they able to provide diners with a glass of wine with their meal, only a bottle! Not what you would expect from a 4 star hotel.
Our room was on the 3rd floor at the back of the hotel with a view of the car park, however it was comfortable and very clean. It was also quiet being on the other side of the hotel from the busy main road. Unfortunately just a few feet from our door there was a row of bins – laundry, we think. They were there when we arrived and still there 4 days later when we left, obviously common practice to leave these bins littering the corridor.
This is one hotel I wouldn’t return to.
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- Also Known As:
- Grand Hotel Cadenabbia Di Griante
- Grand Cadenabbia Hotel
- Grand Hotel Cadenabbia Lake Como/Cadenabbia Di Griante, Italy