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Grand Hotel Cadenabbia
Reviewed 14 July 2014

This hotel is set in stunning surroundings with lovely views. The reception rooms were beautifully decorated with interesting sculptures and art work. Our room was a decent size, comfortable and clean, with fresh towels and sheets every day. We were at the side of the hotel, but could still see the lake and mountains in the distance. The food was adequate, but disappointing. If you want to experience fine Italian cusine, this is not for you. Antipasti and desserts were good, though always the same. Main courses tasted like canteen mass catering, as the vegetables were obviously from frozen packets, and the meat was bland and tasteless. Our main gripe, though, is with the fact that staff at the reception will not allow you to print off your boarding passes, (essential for Ryan Air passengers) even if you offer to pay, and there is nowhere close by to do this. This is the first time we have ever been refused this service. We enjoyed our stay on the whole, but this was not a four star hotel by British standards.

Room Tip: Keep away from the front. The views are great but not worth the noise from a very busy road.
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  • Stayed: June 2014, travelled as a couple
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1  Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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487 - 493 of 1,083 reviews

Reviewed 12 July 2014

we stayed here at the beginning of July with Thomson.
The hotel was very clean, but certainly not 4 star as far as we were concerned.
The food was very average, bit like school dinners.
It's a shame, because we stayed at a fabulous 4 star hotel with Thomson at Lake Maggiore, so expected something similar this time.
Not awful, but difficult to recommend, although to be fair it wasn't hugely expensive, so I guess you get what you pay for.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank denisA58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

We stayed at this hotel for 2 nights. We decided to take a chance on it despite the low customer satisfaction rating. However, it is understandable why some folks write less than favorable reviews on the establishment. The positives of this hotel are the old styling, the views of and accesibility to the lake, and the views from the hotel restaurant. However, the staff need to do a much better job of keeping the place clean. It was necessary for us to leave our first room due to ants crawling en masse. Both of our rooms needed attention to walls, carpet, etc. We are travelers who appreciate simplicity and age in an establishment, but it is important for hotels to maintain exceptional cleanliness and this hotel will lose more rating points if they continue to fail to pay attention to details.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
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3  Thank LLP1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

We have recently returned from the Grand Hotel Cadenabbia. Disappointingly, on arrival no welcome from any member of staff. No help with luggage. The first night in the Restaurant - no Maitre D to be seen. No greeting of welcome! We were told "sit anywhere" by a miserable waiter who continued to be miserable throughout the whole of our 11 night stay. The buffet (being the first course each night) was very mean with limited choice. There were about 4 large platters of whatever was served had lashings upon lashings of mayo thrown over the food. The left over meat/fish from the previous night was then served the following night as a cold dish again with lashings of mayo thrown over. We usually had our evening meal at 7.30-ish (the restaurant opened at 7.00pm) and one evening I just managed to get the last couple of slices of smoked salmon - that platter was not replenished. A couple of nights, I did not want the fish on offer for the main course and without any problem they served an alternative. They do however cook fish extremely well. My husband's description of most main courses - was "school dinners" just so bland. We got the feeling that as the majority of guests were from the UK, the hotel thought that the food would do! Tea for two in the bar is charged at 8.eur - mostly served in chipped tea-pots. It also appeared that whatever time, we went in for breakfast - even a few mornings when we had very very early breakfast because we were doing trips - there were no tea-pots and we had to wait for them to be produced from the kitchen. We had a room with a lake view which was very comfortable and kept very clean, as were the public areas too. We did have a lovely holiday, we certainly did not go hungry, but unfortunately there was a complete lacking of public relations which spoilt it for us. We would not go back.

Room Tip: There was free wifi but as the hotel is a very old building - not available in the room Lake View i...
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  • Stayed: June 2014, travelled as a couple
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1  Thank sallypinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

Would agree with all the comments in recent reviews, but would warn, should you be allocated room 316 on the front elevation. We awoke at 3am in the middle of our holiday to water dripping onto our pillows, lost a lot of sleep and had to re pack in order to move room the following morning. We had noticed historic patches on a corner of the ceiling when we arrived but assumed the problem had been repaired! The following morning we noticed large historic water stains on the fixed headboard. As we had paid a supplement for Lake View and balcony we feel extremely upset to have been unlucky enough to have been given a room with obvious problems. We accepted that the view from the balcony was partially blocked by the architecture of the building. The room & linen were spotlessly clean and the hotel did move us to a superior room, but it did rather spoil our holiday and cause us a lot of inconvenience and stress, not to mention many hours lost sleep!

Room Tip: Avoid room 316
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  • Stayed: June 2014, travelled as a couple
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Thank rplavender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Quite a decent hotel, but not great.
The problem with most Italian hotels is that they are old established buildings which were built probably 100 years ago, As a result they are grand but old fashioned and tired. Here the reception area is totally under used. The restaurant is on the top floor , which is great for the truly fabulous view and the bar is on the 4th floor. The lifts are small and have a mind of their own,
The room was sparse but functional. The food was disappointing , and very repetitive, breakfast never varied from one day to the next . When oh when will they supply kettles for boiled water for a decent cup of tea. The staff were rushed as everyone seemed to want to eat at the same time, if they had staggered dinner times things would be so much better
Oh by the way take your own teaspoons, for use in the restaurant , they simply didn't have them.

Room Tip: It is well worth booking a lake view room
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  • Stayed: June 2014, travelled as a couple
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    • Cleanliness
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3  Thank redroserambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Had similar room to IstvanJG, and no complaints on room, service or view.
Breakfast and dinner included, and considering the number of covers, the food was acceptable, and restaurant /bar service we found excellent. Meals rotate on a seven day basis. Wi-fi issues already stated by others.
I was happy to tip restaurant/bar staff and the room service.
The problems come from the general guest profile and the location.
I would say most guests were aged 70-75, generally retired couples (lots of talk of previous illnesses and operations). The limited entertainment reflects this with a weekly harpist and weekly jazz piano/sax duet playing low-key stuff. There was a karaoke night, with not a single person volunteering (never more than 10-15 people in attendance).
Cadenabbia and the bordering village (Tremezzo) are small and have very little to offer other than Villa Carlotta and a few small tourist like shops and small restaurants. OK there is the rest of the lake, but the ferry travel is severley limited in the evening with Cadenabbia generally cut off after 8pm.
Good idea to book excursions, but beware the weather. One group on a trip to St Moritz did the journey in full cloud with rain and saw nothing of the journey (luckily we went the following day and the trip was excellent).
The best bit - The festival of San Giovanni and the fireworks (not visible from the hotel, we got a boat to see these) - absolutely fantastic. Sadly only happens once per year (end of June).
I would not say don't go to this hotel, but be prepared for the elderly guests, quiet evenings, and the chance of rain.

Room Tip: Lake views have the panorama, but low down the road noise can be an issue and the street lights outs...
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  • Stayed: July 2014, travelled as a couple
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1  Thank AnIdiotAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Cadenabbia

Address: Via Regina 1, 22011 Cadenabbia di Griante, Italy
Region: Italy > Lombardy > Lake Como > Cadenabbia di Griante
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Cadenabbia di Griante
Price Range: £125 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Cadenabbia 4*
Number of rooms: 188
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Also Known As:
Grand Hotel Cadenabbia Di Griante
Grand Cadenabbia Hotel
Grand Hotel Cadenabbia Lake Como/Cadenabbia Di Griante, Italy

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