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“Fantastic hotel for couples.”

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Hotel Relax Torreruja Thalasso & Spa
Ranked #2 of 5 Hotels in Isola Rossa
Certificate of Excellence
County Durham
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Fantastic hotel for couples.”
Reviewed 11 July 2010

We stayed at this hotel for a week in June/July 2010 and loved it. After seeing it in the Thomsons brochure we decided to book it through an independent travel agency to get a Friday-Friday holiday (Thomsons only do Saturday-Saturday).

HOTEL
We had a friendly welcome at the reception. The hotel doesn't use cash anywhere so we were given a chip card. We were able to top this up at any time at the reception and used the card to pay for everything at the hotel (except at the spa). We could use cash or card to top-up. Before we went, we read some reviews which made negative comments about this but we actually quite liked the card system. After every transaction we were given a receipt with the remaining credit stated on it. Topping up was really easy and the reception is right next to the restaurant and very near to the bar. It meant that we didn't have to carry cash around. The hotel guests were mainly couples and there were only very small babies/children around. We seemed to be one of the youngest couples (mid-twenties) but didn't find this to be a problem unlike some previous posters. Everyone was very friendly and we did speak to some of the other couples when at the bar and spent most of the days alone as a couple. Overall we thought that this hotel was the ideal place to have a relaxing holiday - with a lovely pool, friendly bar and fantastic restaurant.

ROOM
We stayed in a standard first-floor room. We had made a special request for this after reading reviews on Tripadvisor. Each room comes with a balcony or terrace and some reviews had mentioned that the ground floor rooms with a terrace were not very private due to having pathways running alongside. We were really pleased with our balcony, which had a bit of a sea view. The room was an adequate size with a comfy bed and good-sized bathroom. Some other reviews have commented on the old TVs in the rooms but we didn't go to Sardinia to watch telly so we were not at all bothered by this (and there was one English channel - BBC World News). My partner wanted to watch the World Cup games and these were all shown on a widescreen tv at the bar. The room had a minibar (decent enough prices) with plenty of space for us to put a bottle of wine, bottle of water, some beers and some chocolate into (although the room info did say it shouldn't be used for this!). There is a supermarket less than 5 mins walk away if you want to grab some things (although bring a corkscrew - we bought one out here for E7). Our room safe was broken but the staff did try to fix this and did offer to put our valuables in the hotel safe instead. We didn't spend much time in our room during the day but on one of our last few days we did go back to our room for a 'siesta'. Unfortunately this was less than relaxing due to our room being over the service entrance and loud lorries (and drivers) were coming and going. Overall we were very pleased with our room - after all, we didn't come to this hotel to sit in the room watching tv!!!

FOOD
We were really very impressed with both the quality and quantity of food. Breakfasts are buffet-style with a wide range to choose from. Scrambled eggs, boiled eggs, bacon/sausages, bread, cheese, cold meats, juices, yoghurt, fruit, cereal, toast..... You get the idea! We had 7 dinners at the hotel - 3 buffet nights and 4 "a la carte" nights. We are somewhat fussy eaters (1 vegetarian who eats some fish, 1 who doesn't eat cheese or tomatoes or salad...) but were always well-fed. There was always bread, cold meats, cheese and salad to choose from. The wine list is also very good, reasonably priced and filled with Sardinian choices. We mainly had bottles priced at between E20-35. 1 litre bottles of mineral water were E2.50. The only negative we have about the restaurant is that the upstairs outdoor terrace restaurant was closed for our whole stay. This was disappointing seeing as so much was made of it on the hotel's website. The manager told us it was due to open the next week... We did get to see some absolutely gorgeous sunsets during dinner - lovely!

BAR
We really enjoyed the outdoor bar and sometimes had a snack lunch there. We watched World Cup games in the afternoons and evenings and went to the bar after dinner. There was entertainment each night. Local beer E5, glass of wine E5, cocktails E8. During the afternoon and early evening we were offered a range of complimentary snacks with our drinks (e.g. olives, pizza bites etc). The friendly staff gave fantastic service.

POOL
Lovely outdoor saltwater pool with gorgeous views. We managed to get under one of the umbrellas on one of the days but the little shades with the sunbeds were sufficient at other times.

SPA
We paid E100 each for a spa discovery package - 3 mornings in the spa pools, saunas etc; back massage and hydrotherapy treatment. We pretty much had the pools to ourselves when we were there. There are 3 pools and one shaded. We then had an hour long couple's Californian massage on another day (E156). The spa was a little expensive but we really enjoyed it. Couples on honeymoon get a complimentary spa package.

TOWN
The town is very small but it does have a nice beach and a few places to eat, drink and shop. There is a small pharmacy, a couple of supermarkets and a few Sardinian jewellery shops.

INTERNET
E5 for 1 hour on the hotel's laptop.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ws26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Tonbridge, UK
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 July 2010

My wife and I stayed here last Aug / Sept and thought the hotel was really good - there were a few niggles, but all in all, we had a lovely stay. The location was great - the views from the swimming pool area and rooftop restaurant were amazing. A short walk from the hotel is a path leading down to the sea - its rocky but with decked areas with sunbeds - the sea is great for snorkelling with many fish and very relaxing to sit out on the decking looking over the sea. We found the food pretty good - on 2 nights we paid the extra 10E to dine in the rooftop restaurant which was really nice - amazing sunsets over the sea and very relaxing and great food and service. We also found all the staff to be friendly and helpful.
There were a few downsides - the main one was that the air-con in the rooms was noisy and you could hear next door rooms air-con all night too, which was a bit of a pain. Overall, the rooms were ok, with nice balconies.
Finally, yes the resort is fairly small and quiet, but we didn't find that a problem. We only stayed 5 nights, which was ok for us as there was not a great deal to do locally, although we did have a car. Neptunes Grotto is a must !

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2010

My partner and I had our honeymoon here at the end of June 2010, through Thompson.

I was looking forward to staying in a lovely hotel and some pampering in the spa.

The hotel itself is very pretty looking, the reception and pool areas are very nice. I agree with the other reviewers about the very basic and small rooms. Ours was small and dark, the air conditioning unit was so loud and jittery I had to switch it off the night to get some sleep, not ideal as it was very hot! The decor was old fashioned and a horrible shade of green. At times, we could hear children screaming next door. I was dissappointed with the room as it is for me very important to stay somewhere that is comfortable and luxurious. I would give the room a three star rating, it was however, very clean, which is perhaps more important and we had a nice view of the spa. The bathroom was good, clean and a good size.

Isola Rossa is very small, only a couple of restaurants and not really any bars, except for the hotel bar, that we could go to in the evening. It is also packed with middle aged and old people, we are in out mid-late twenties and were probably the youngest adults there. I don't think the old people enjoy swimming as the lovely seawater pool was always empty, which was good news for us.

The seawater pool is very nice and you can see the sea from the pool. The only problem was getting a sun bed under an umbrella, there were only 5 poolside umberellas and were always 'reserved' by other guests towels. Very annoying as they stayed unused for hours and hours.

The food is a bit hit or miss. Well, it was for us. The buffet breakfast was always good and the buffet dinner usually good (if you get there early enough). We were looking forward to dining in the rooftop restaurant but this was closed during our stay. Half of the meals in the main restaurant were buffet and the rest were al a carte, we had a choice of three options for starter and main courses and two options for desert. This was where we struggled and went hungry some days. There were some unusual options, paella with curry sauce anyone? If we ordered meat it as always very fatty and I couldn't eat most of it.

Brunch at the hotel is mostly bread, pasta and rice, with the rare prawn or clam. I began to feel quite anaemic after a few days and sick of all the carb-heavy food.

So the room and food not as wonderful as we had hoped, but the hotel does have some plus points. The staff were all welcoming and friendly. I am surprised that no one has mentioned the Spa. Because it was our honeymoon we were given three complimentary half-day spa tickets. The Spa is wonderful. Helpful staff, clean pools, wide choice of massages and treatments. It was empty most times we used it and we had a lovely time.

If you are thinking about this hotel I would think carefully before booking. There is no nightlife or many shops. The beaches are average. The location is remote and hiring a car costs from 69 Euros a day. The excursions are quite expensive for what they are, we spent more than an hour each way in a non-air-conditioned coach with a driver who spoke very little English and no tour guide. The hotel has a lovely spa, staff and is clean, but I think there must be better 4 star hotels for the price.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LondonMissUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 July 2010

We booked a week long holiday here based on the souped up brochure images, the flowery descriptions and the four star rating.

We were put in a shoe box of a room with some rickety looking bamboo furniture, a bargain basement air conditioning unit and some hideous wall painting.

The TV looked like it had been imported straight from 1983 with not one English language station. The hairdryer was hit and miss as was the water temperature, the walls were paper thin and unfortunately we had neighbours who enjoyed repeatedly slamming their doors at 1, 2 and 3 in the morning.

Food wise I've spent quite a lot of time in Italy and this although good was not spectacular. I was so looking forward to having a really good Italian coffee but unfortunately whatever they serve at breakfast isn't it....you could power a car with it or perhaps strip wallpaper but you couldn't drink the stuff!!... The much advertised rooftop terrace was not open despite June/July being peak season.....so yet another reason to feel irritated...

The only real plus point was the saltwater pool which is beautifully located above some truly stunning coastline.

All in all I'd avoid if you want to feel pampered or indeed plan to stay in a four star hotel.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank lou1533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2010

This hotel has an elevated position and from the pool and restaurant you can look over the bay and admire the amazing sunsets. There are no such views from the rooms however as they are all mainly on the same 'ground' level. The setting is quiet - bordering on too quiet for us and many others we spoke with.
The pool area is very nice and there was never any problem getting a sunbed - though the ones under the few available parasols always had towels on 'reserving' them - I'm ashamed to say by other british guests! We had paid for a superior room but were allocated a standard room until I complained - again talking to other guests they had exactly the same problem.
The buffet dinner served from 7.15 on the first night was very good. The following night it was served from 7.30 and the next (and for the rest of the week) was changed again to 8pm. Many guests were unaware of the time changes and so arrived at 7.30 - this meant that nearly all the guests went into dinner at 8pm - rather than people turning up at varying times. The kitchen and restaurant could not cope - most evenings dinner was waiter served and did we wait!! When the food came it was luke warm and unappetising. A complaint to the Restaurant Manager made no difference he blamed it on the world cup!!!!! I later found that several other guests had also complained. With hindsight I should have complained to the Thomsons rep but we are late risers and her visits were early so we didn't see her and I don't expect or want to spend my holiday complaining.
A big disappointment for me were the local beaches which were covered in seaweed and the path to one was very inaccessible. They did not bear any resemblance to the beaches pictured in all the Sardinian brochures and advertisements.
This is the 2nd disappointing holiday booked through Thomsons - their brochure gives almost 100% ratings for this hotel which are currently absolutely incorrect.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BeebeeHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WORCESTER
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 September 2009

We stayed for a week on our 'honeymoon'. From the moment we arrived, to the moment we left, we were treated very well by ALL the staff. We were in a standard room, which was quite adequate (did suggest that maybe tea/coffee making facilities would have been good), rooms were clean, surround gardens/pathways were very pretty, the pool area was well kept, plenty of sunbeds (no need to get up at the crack of dawn to reserve beds with towels! The two nearest beaches were also very nice if you fancied a change from the poolside. The resort is by no means 'lively', it is a small fishing village with a sprinkling of bars and a couple of restaurants, just right for a 'get away from it all' break.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LWSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sardinia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2009

We were upgraded to a suite on our arrival and the room was clean, spacious and had a view of the coast. The staff were always attentive, friendly, polite and spoke good english. During our stay we were full board and the food was exquisite, with a wide choice of beautifully presented well cooked food.

There is also a luxurious health spa, with a gym, massage, spa pools, sauna and all the facilities you would expect. This is an indulgent treat during your stay at the Hotel Torreruja. If you are looking for vibrant night life this isn't the location for you, but if you like luxurious surroundings, good food and a relaxing laid back stay, this is perfect.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ransers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Relax Torreruja Thalasso & Spa

Property: Hotel Relax Torreruja Thalasso & Spa
Address: Via Tanca della Torre, 07038 Isola Rossa, Trinita d'Agultu e Vignola, Sardinia, Italy
Phone Number:
Region: Italy > Sardinia > Province of Olbia-Tempio > Trinita d'Agultu e Vignola > Isola Rossa
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in Isola Rossa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Relax Torreruja Thalasso & Spa 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hotel Relax Torreruja Thalasso Isola Rossa
Hotel Relax Torreruja Thalasso And Spa
Hotel Torreruja
Hotel Relax Torreruja Thalasso & Spa Sardinia/Isola Rossa

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