I understand what people say about this restaurant, and I am not surprised it has a bimodal distribution, because you are either going to enjoy it or hate it. It is not the best food in the world, nor is it the worst. It can be variable. It is a lovely setting, and it has an air of Italian authenticity about it (though the owner/chef has been in the UK for at least 3 decades). It is worth a visit, and it is perhaps unfair to judge too harshly on the quirks etc of the chef. At least it makes the experience interesting. We ate there recently for the first time for years, and the evening was enjoyable.
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