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“Was great until......”
Review of The Chocolate Shop

The Chocolate Shop
Ranked #1 of 2 Dessert in Matlock Bath
Certificate of Excellence
Price range: US$1 - US$14
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: View
Dining options: Outdoor Seating
Description: We sell hand-made chocolates,freshly ground coffee, ice-cream and, of course, our Award Winning Hot Chocolate drink in over 20 varieties
Reviewed 27 May 2014

We saw good reviews of this little place on trip advisor. And it was really good.

A great selection of chocolate treats, hot chocolates and coffees. We ordered some drinks and sat outside waiting. A couple of minutes later we had our drink delivered and sat ready to drink. Hot chocolates were made with real cream on top and real chocolate melted into steamed milk. The coffee was great.

The only thing that spoiled it for us was that the owner came and sat at the table next to us for a cigarette break up wind from us and we had to sit and drink our drinks with smoke floating into our faces.I understand that it is hard to chose the best time to have a break if you smoke, but it really spoiled the great drinks for us. Sounds fussy, but this is the case I'm afraid! The owner didn't appreciate that a 6 month old baby girl might not want second hand smoke!

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6  Thank The_Man_Chump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheChocolateShop, Manager at The Chocolate Shop, responded to this reviewResponded 28 May 2014

Thank you for taking the time out to review The Chocolate Shop and in doing so rewarded us with a Certificate Of Excellence for the second year running.

Glad to hear you enjoyed your Coffee & Hot Chocolate - we have many happy customers for both and we have now become "the place to go to" in Matlock Bath for our products and service.

That is where the niceties end as your comment re second-hand smoke is ludicrous.
You couldnt find a fault with the shop, service or products so what do you do ? - you complain that when you sat OUTSIDE the shop, not 3 feet away from a busy main road with traffic pumping out fumes that would kill a horse, but then your baby then had to breath in cigarette fumes from a customer on a neighbouring table.
And how is this either our fault or something you could not address at the time ?
But you felt you had to mention it and make yourself look like a foolish moaner !!!!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (162)
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88 - 92 of 162 reviews

Reviewed 2 May 2014

Fantastic chocolate. It is worth the trip to Matlock Bath for this place. Make sure to bring enough cash as they do not accept cards.

Thank davestly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Stopped here on a family day out to Matlock bath for a warm drink as the day turned out cooler than expected. What a delightful little chocolate shop! So many lovely treats to look at and buy, any choccy lover would love it! And their hot chocolates are to die for! Topped with lovely thick cream and marshmallows and different flavours to choose from. I had the plain Belgian choc flavour, my hubby had a chilli flavour which he enjoyed! Will defo visit again next time im in town!

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Thank Tuesdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2014

Visited for the first time this week, it was a lovely warm day and although I'd usually associate hot chocolate with cold weather I had one anyway with cream and marshmallows and I'm so glad I did, it was delicious. The shop is lovely, it's set out beautifully and the chocolate we bought to take home tasted just as good as it looked.
Can't wait to go back, would highly recommend.

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Thank Loubdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

Have stopped in a number of times, my wife adores the hot chocolate and it is a fantastic accompaniment to a walk along Matlock's 'front', especially in British weather.

We have also purchased various coffees and treats and have enjoyed everythign we've bought.

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Thank Dameon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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