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“Great takeaway”
Review of Indian Lounge

Indian Lounge
Ranked #18 of 38 Restaurants in Crediton
Cuisines: Indian
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed 17 July 2013

Second review for this place from me. I went for a meal in the restaurant a month ago, enjoyed the food and as they weren't too busy the service was good too. Picked up a takeaway last night, that was good too.

Thank thecordens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 - 86 of 87 reviews

Reviewed 2 June 2013

As others have said the food is good and more unusual than most conventional restaurants. We went on a busy night but service was OK.

Plenty of takeaways but not obtrusive

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Thank davyb1944
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2013

I've eaten a couple of times now at the Indian Lounge. The food is very good. Well cooked, properly spiced and not greasy (a common problem with Indian restaurants). I'd say it would easily hold it's own with any top Indian restaurant, bar perhaps one with a Michelin star.

Because we've seen the reports (and heard the rumours) that it is a bit hit-and-miss when busy we've eaten here on quiet nights. Hate to say it but it is still a bit haphazard even then. The staff are very friendly and very helpful, but you feel lack a little in real training. It may be that part of the problem lies in the food being prepared fresh, it would be a shame to sacrifice the quality of the food to improve the service, but the owner-manager needs to have a think about how service is delivered.

If you can put to one side possible delays on service the food really is excellent, and you should give it a try, but be prepared to put up with a few hiccups.

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1  Thank markw_bd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

Food was really good, service was brilliant. Restaurant staff are very friendly, warm and welcoming. Meal with may Dad late on a midweek (Tuesday) night after a meeting. Would definitely visit again!

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Thank Gustabot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

I've been to the Indian Lounge in Crediton about 12 times over the last year, a mix of eating in the restaurant and take away.

Last visit yesterday was takeaway, ordered food for 4 people at 1930, asked to return at 2015 to collect. By 2055 we still hadn't received our food, too many empty reassurances that food was 'on its way' and 'another 5 minutes'. Ended up getting our money back and leaving without food.

When Indian Lounge is quieter they provide a good experience, but they don't manage busy times well and fail to manage customer expectations.

So, some advice to help:
1. Give customers real information, if the kitchen is backed up for an hour, tell customers it's at least an hour, not 30 minutes and make them wait. Customers can then decide if they want to order/wait.
2. When takeaway orders are busy, customers are mingling right next to restaurant diners, consider losing the window seats in favour of a bench/seated area away from restaurant diners.
3. Order taking and processing for takeaways looks chaotic from a customers perspective as its conducted front of house for walk in customers and telephone orders too.

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Thank thecordens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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