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Average
8 reviews
Greenwood House
Parking space rear
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Broadstairs, Isle of Thanet, Kent, England

Reviews from our community

Average - based on 8 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
2RJG2016
Eastbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location but average accomodation”
Reviewed 30 September 2016 for a stay in September 2016
1
person found this review helpful

The flat is in a good location very near the seafront, shopping area, buses, trains and restaurants. The flat itself is at the bottom of steep concrete steps with a poorly maintained front door that was very difficult to lock as the door handle was broken and came off the spindle when pulled. It is quite spacious but somewhat dark and slightly musty and some of the light wells are covered which reduces the light. The furniture is a mixed lot and the double bedroom has a boiler that clicks on an off at intervals through the night.The kitchen and bathroom are well equipped but occasional drain smells came in the kitchen window so it had to be kept closed a lot of the time. Plenty of towels were provided. The Wi-Fi functioned well. Car parking is off road and very adequate. Overall the flat is a little underwhelming which is a shame considering its position.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location was very good
Liked least: Somewhat worn furniture and decoration
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Oct 2016
The description is quite accurate. The main advantages of the flat are its location, allocated parking and it being spacious. Audrey stayed in the flat during the busy summer season which sometimes have an effect on the availability of professional craftsmen and accurate timing. Repairs are usually scheduled for the narrow window between guests leaving and new guests arriving. The door handle has been replaced. :-)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nina B
2 reviews
Reviewed 31 July 2018 for a stay in July 2018
Google Translation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
17 Aug 2018
Frau B. hat nie in der Wohnung übernachtet. Insofern ist es mir nicht möglich einen qualifizierten Kommentar zu hinterlassen. Grundsätzlich: Die Wohnung wird nach jedem Bezug von einem lokalen Dienstleister professionell gereinigt. Da es sich um eine basement flat handelt, ist es jedoch grundsätzlich möglich, dass nach einem längeren Zeitraum ohne Belegung beim ersten Betreten die Luft in den Räumen einen 'abgestanden' Eindruck macht. Einmal lüften, während das Auto ausgeräumt wird und das 'Problem' hat sich, sozusagen, verflüchtigt.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FarAway65...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016 for a stay in September 2016
Google Translation
1
person found this review helpful

Would you recommend this hotel to a friend?   Nein.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Oct 2016
Es tut mir leid, dass Sie den Hinweis auf die 'basement flat' im Anzeigentext überlesen haben. Ich werde versuchen dies deutlicher zu formulieren. Der Griff ist repariert, aber einige der Dinge, die vorkommen können, wenn die Wohnung durchgehend ausgebucht ist und ein Mangel erst bei der Grundreinigung festgestellt wird. Diese erfolgt Samstags und bis dann ein Handwerker vor Ort ist, kann es schon mal Montag/Dienstag der Folgewoche sein. Der 'muffige' Geruch ist sicherlich subjektiv, jedoch durchaus möglich. Wenn um diese Jahreszeit aus welchen Gründen auch immer, vergessen wird zu lüften, kann es schon einmal zu dieser Art von Wahrnehmung kommen. Falls ein Gast den Eindruck hat, ihm wäre es zu kalt, feucht etc. Die Wohnung hat einen eigenen Luftentfeuchter.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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