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“Love the hotel”
5 of 5 bubbles Review of Dunsilly Hotel

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Dunsilly Hotel
Ranked #1 of 3 Hotels in Antrim
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
94 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Love the hotel”
5 of 5 bubbles Reviewed 13 April 2014

A regular visitor at this hotel when ever in Ireland. It has everything perfect.

My favourite is the food, amazing menu, selection, quality and service.

Perfect.

Breakfast in bed, worth the fiver to have.

Well done team. Love this place.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trevorLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 12 April 2014 via mobile

Stayed for a couple of nights and found the room to be well appointed - clean and everything looked relatively new. Staff were really friendly - only gripe was that the bar closed earlier than I had expected and had to order drinks via reception

Stayed April 2014, travelled on business
Helpful?
Thank Djgwright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangor, United Kingdom
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed 10 April 2014

Went as a group of 6 on Mothers Day. Waited 20 minutes to be seated even though we had booked close to the end of service. When we were seated the queue was really too long for the food, so much so that I was half way through my main meal before the last person in our party had sat down. The food was nice but we were here last year and the quality then seemed much better. One of our party got a dessert that looked like it had been sqashed so requested another; no apology and it was thumped down on the table. All in all it was okay but last year was much better. The price is 3 courses for £19.99 which seems okay but local restarants offer similar for anything between £12 - £15 and you get it served to you. Not sure I would go back

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Josephine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leigh, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

We stayed at Dunsilly to attend a family party. Everything from reception staff, to catering for the party, to the breakfast served was brilliant.
The staff were amazing, very accommodating and friendly and I think this is always a massive plus when staying anywhere.
I can honestly say that I will stay here again when over visiting family and would definitely recommend to all

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mellymel41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtownabbey, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 30 March 2014 via mobile

Visited bar and grill for mothers day - had an excellent selection, reasonably priced and decent food. Service a bit slow with regards to taking dessert orders but overall good experience and would return.

Stayed March 2014, travelled with family
Helpful?
1 Thank LizzieS41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 30 March 2014 via mobile

Reserved a table here for Mother's Day. Food presentation was awful and attitude of staff except for one waiter was terrible. Waiter rudely refused to change our table and they did not serve dessert either and simply forgot about us. Over priced food. Pity I had not stopped at the service station down the road to get something better from the sandwich bar. Better to find somewhere around Junction One. Crap.

Stayed March 2014
Helpful?
1 Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgene, General Manager at Dunsilly Hotel, responded to this review, 1 April 2014
Dear TM,
Thank you for taking the time to post about your dining experience with us on Mother’s Day.
We welcome all feedback to help us continuously improve our product and service offering.

I am shocked to hear that you had such a disappointing experience on Sunday. We served over 500 customers on Mother’s Day with high praise regarding both the food and standard of service.

Obviously your feedback is of great concern and I would like to discuss this with you to decipher which areas you feel fell down on that particular day. To look into this further I would need to know if you visited the grill bar or carvery and furthermore was it a particular dish, dishes or carvery itself that you felt was poorly presented?

Additionally I would like to look into the problem with your initial table that lead to a request to move and whether you felt the 5 course carvery or our grill menu in general is over priced?

I would appreciate if you could contact me directly, so I can look in to this further.
We take all customer complaints seriously and therefore I look forward to hearing from you.
Kind regards
Jonathan Devlin
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antrim, United Kingdom
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

We call at the Dunsilly for a bar meal from time to time and almost always find it very good. The staff are always very pleasant, the restaurant is always clean and tidy and the service is very good.
We would generally have a burger or maybe an meal selected from their specials menu and we are usually happy.
Occasionally I have heard others say that they have been disappointed with their meals but personally we are usually satisfied with our choices.
We find also the Dunsilly good for a coffee stop as there is always a nice relaxed atmosphere in the hotel.
I would imagine this would be a goods place for business and tourists alike to stay when visiting the Antrim area which has a lot to offer.
We will always return to this hotel and find it to be doing good business - so lets hope the occasional disappointing meal that people report can be sorted.

Stayed March 2014, travelled as a couple
Helpful?
Thank Redzview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dunsilly Hotel

Property: Dunsilly Hotel
Address: 20 Dunsilly Road, Antrim BT41 2JH, Northern Ireland (Formerly Comfort Hotel)
Region: United Kingdom > Northern Ireland > County Antrim > Antrim
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Antrim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dunsilly Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Comfort Inn Antrim
Antrim Comfort Inn
Dunsilly Hotel Antrim, Northern Ireland

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