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“That's how you do it!”

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Holiday Inn Express Antrim M2, JCT.1
Ranked #2 of 3 Hotels in Antrim
nottingham
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“That's how you do it!”
Reviewed 18 September 2013

Currently siting in the bar of the Holiday Inn Express, Antrim. Booked the hotel after a last minute business trip came up.

From the start, the place has been brilliant. I cannot fault the place. The place is clean, tidy, the rooms are well maintained and the staff couldn't be more helpful. There are plenty places to eat locally, but even the food in the hotel is top notch.

I was even given a little goody bag with chocolates, and 2 free drinks vouchers in- just as a thank you for staying with them! All this for less than £60 a night. Other hotels in the area, take note! The management and staff know how to look after customers, and its service like this that will keep me, (and others) coming back time after time.

Room Tip: I stayed on the top floor, very quiet, amenities close by, and perfect room!
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank charles k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 23 September 2013
Thank you for taking the time to write a review

It was a joy to read that you fully enjoyed your stay with us, noting everything from our staff to food . We our all delighted especially our sales manager Jackie who was so excited to read that you enjoyed the gifts she put together to recognise our guests on celebrate sales week. Reviews like yours let us know that the hard work we put in does not go unnoticed, it was a pleasure to have you stay with us.

I very much look forward to welcoming you back to stay with us in the future

Kind Regards
Leeann
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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399 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
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English first
dublin
Level Contributor
211 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 15 September 2013

Great value and ideal for an overnight stay. Lovely friendly reception staff. There are a few restaurants within a couple of minutes walk. Breakfast was good and I would stay here again. It's walking distance to outlet shopping.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank a visitor from ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 23 September 2013
Thank you for taking the time to write a review

I was pleased to read that your stay with us was a positive one. We pride ourselves on being a friendly hotel and its great to read this is what you found. Our breakfast is slightly different from most Holiday Inn Express Hotels as we have a fully cooked breakfast, which is often fully enjoyed by our guests. We also offer an evening meals every evening from 17.30 - 21.30 with our chefs daily specials another hit with our guests.


I look forward to welcoming you back to stay with us in the near future
Kind Regards
Leeann
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
167 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 14 September 2013

We chose this hotel as we needed a one night stay on our way from England to Westport. It was easy to find, and although not in the most scenic of places, it was handy for restaurants and shops.
The hotel represented excellant value with very friendly staff, basic but comfortable rooms, and included a very good breakfast.
We took a trip into Antrim to look at the recommended eating places, and it was a waste of time. The Redz next to our hotel supplied a very good meal at a reasonsable price.

Room Tip: All rooms the same with either a view of the main road or the ASDA supermarket.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneandArk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 23 September 2013
Thank you for taking the time to write a review

I was delighted to read that you enjoyed your stay with us, especially finding such value for money and staff so friendly. Our location is convenient for shopping and restaurants with junction one outlet centre on our doorstep, It offers choice for our guests which is great.

I hope to welcome you back to stay with us on your next visit

Kind Regards
Leeann
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
N Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 September 2013

Stayed here for one night to be close to airport for early morning flight. Upon arrival we were greeted by one of the nicest receptionists I've ever met.. Leanne was her name.. Actually turned out we from the same area her dad was from.. Small world.. She was also there to greet us and other guests for breakfast. Came right up to the table and asked us were we ok for everything. What a gem this girl is :) breakfast was gorgeous. Loads of choice. Also ate at a restaurant right beside the hotel. Can't remember the full name but it was Panda something.. This place was absolutely beautiful.. Staff here were amazing. Dawn was especially attentive in here. If your looking for good food and practically no distance from hotel you have to try this place for sure, great value for money. Ill never stay at any airport hotel again because this hotel has the thumbs up from us from now on..only 5 mins from Belfast international airport. Loved it!!!!!!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nireland101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 23 September 2013
Thank you for taking the time to write a review

I was delighted to read that you enjoyed your stay with us so much. we pride ourselves on being a friendly hotel and I was delighted to read that is exactly what you found during your stay. Our chef's will be delighted to read that you enjoyed the breakfast. It was a pleasure to have you stay with us.

I look forward to welcoming you back to stay with us

Kind Regards
Leeann
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FIFE
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 September 2013

We were on a David Urquhart tour of Northern Ireland from Scotland and this was the hotel we stayed at. Overall everything was top notch and the gripes we had were very small in the grand scheme of things. The staff were very thinly spread and over-stretched in our opinion but they provided the very best of service as best as they possibly could considering, we felt a couple of more staff covering the bar/dining area where there were a few coach trips in at one time would have eased the pressure on the staff and provided us the paying public with an overall more comfortable experience. All the staff we encountered were great however special shout outs go to Joe and Chrissy who went above and beyond the call of duty. Our room was great and whoever serviced it every day should be commended, the only downside was our room was over the main door and we heard every taxi, bus and suitcase being trundled pass as well as a rather heated taxi/passenger stramash which was entertaining!. Food was good overall and we cleaned our plates at each sitting so a big shout out to the kitchen staff. We would definitely return...so Thank You for a lovely stay.

Room Tip: Request a back facing room away from the front door if you want some peace and tranquillity in a bus...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AMANDA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 8 September 2013
Thank you for taking the time to write a review

I was delighted to read that you enjoyed your stay with us, Its great to read that you found our staff to be so helpful and efficient. I can already tell you that Joe and Krissy have both read your review and they both had a smile from ear to ear, they were delighted. I will certainly pass on your comments to our kitchen staff who I am sure will be equally as happy. Its lovely to read reviews like yours, that give us the feedback and encouragement to continually improve on quality and service for our guests. I remember having your group stay with us and it was truly a laugh and minute and a pleasure to have you here

We look forward to welcome you back to stay in the near future
Kind Regards
Leeann
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wexford, Ireland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 September 2013

Hotel was inexpensive, room was just ok however the bedroom carpet and sofa bed had stains on them. The reception staff were not at the desk when we arrived at check-in and we were left waiting a minute or two for staff to return. It seems that the staff have many roles within the hotel perhaps spreading themselves a little thinly. The breakfast was good however there was a lack of side plates, knives and teaspoons. Surely the management should know how many people are staying in the hotel and they should be able to provide enough cutlery for everyone at breakfast.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank U123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 4 September 2013
Thank you for taking the time to write a review

We very much value your comments and we take every comment and review from our guests seriously. I was upset to read that your stay with us was unsatisfactory your comments are extremely construction and we will most certainly communicate with our housekeeping and breakfast team to improve on the areas you have highlighted. Thank you once again for writing a review this helps us to know where we need to improve and make things better.

I hope that you will give us the chance to welcome you back with us in the future
Kind Regards
Leeann
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 September 2013 via mobile

My family of 2 adults and two kids stayed here for a night at the end of August.

On check in we were recognized as IHG Reward members and given a room upgrade. The check in was friendly and quick and we got all the local advice we needed. As my daughter is in a wheelchair we got an accessible room no problem even though I had forgot to mention this on the booking!

The room itself was really clean and the beds were comfortable, helping a good nights sleep. Bathroom was fine but as wew were on the top floor the shower wasn't that powerful but still OK.

Breakfast was self-service and included in the price. It was good with plenty of choice for us all.

The situation is close to Junction One shopping and a cinema.

I would recommend this hotel and its staff to anyone thinking of staying in the Antrim area.

Stayed August 2013, travelled with family
Helpful?
4 Thank DesMoineshobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KLavery, Front Office Manager at Holiday Inn Express Antrim M2, JCT.1, responded to this review, 4 September 2013
Thank you so much for taking the time to write a review

I was delighted to read that you enjoyed your stay with us, we pride ourselves on delivering excellent customer service and on being a friendly hotel, I was delighted to read this is what you received. May I take this opportunity to say it was a pleasure to have you and your family stay with us. It warms my heart to read just how much you enjoyed your stay.

We very much look forward to welcoming you back to stay with us in the future

Kind Regards
Leeann
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Antrim M2, JCT.1

Property: Holiday Inn Express Antrim M2, JCT.1
Address: Holiday Inn Express Antrim M2, JCT 1 Ballymena Road | M2, Junction 1, Antrim BT41 4JG, Northern Ireland
Phone Number:
Region: United Kingdom > Northern Ireland > County Antrim > Antrim
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Antrim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Antrim M2, JCT.1 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Antrim offers FREE cooked Irish and continental breakfast, FREE WIFI throughout the hotel including the bedrooms and FREE car parking Itis located at Junction One Retail Outlet which is Irelands largest International Shopping Outlet. Ideally located within a two minutes drive of the M2 motorway, Express by Holiday Inn Antrim is only 20 miles and a 15 minute drive from Belfast. And short drives from the towns of Ballymena and Coleraine. Londonderry is also not far from the location. Belfast International Airport is less than 5 minutes away. This budget hotel in Antrim has 90 stylish but simply decorated bedrooms, all with Sky TV, tea/coffee making facilities, power showers, broadband internet and desk top workspace. The hotel prides itself on its vibrant friendly approach. Every guest is made to feel at home as soon as they walk through the door. ... more   less 
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Also Known As:
Holiday Inn Express Antrim m2, Jct.1 Hotel Antrim
Holiday Inn Antrim
Holiday Inn Express Antrim M2, JCT.1 Northern Ireland

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