though the property is good, the concept of customer services doesn't exist. i was there with a group of 5 girls, and were treated as if we didn't exist. horrible staff, more interested in playing cards near the pool, in full view of the hotel guests!
rooms were stuffy and the bathrooms have never been cleaned since the hotel was started i guess. there was moss and gooey stuff all over the walls, floor and wash basin. no hot water for bathing, no water in the room for drinking. we had to walk to the restaurant and literally plead for them to to give us drinking water. and expecting 2 bottles of water each day after having paid Rs. 4000 per room, is not too high an expectation!
it was very clear that the staff was only interested in serving the expat guests, obviously in expectation of forex tips!
breakfast was a joke! 2 bread slices + butter + marmalade!
i thank my stars that the trip was short, else i would have lost my mind in this place.More
- Free Wifi
- Free Parking