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“terrible experience.....avoidable hotel.”

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Riverside Regency Resort
Ranked #29 of 62 Baga B&B and Inns
Reviewed 2 March 2014

1. Location and rooms.... the place is nicley located and good for people looking for quiet, clean rooms.The newly constructed rooms towards river are good with small balcony.The ac rooms are spacious, clean but they donot provide basic amenities like shower gel, shampoo etc...wated is kept in jug. i stayed in ac suite where they provided a Fridge with nothing inside...no room service...no iron ...no internet....lcd though there with tatasky basic pack...the ambience was good but huge putoff in terms of reluctance to provide anything.

2. The breaking point was rude and indifferent attitude of the staff. You feel highly unwelcomed and without a single smile on the staff. Food for change is ok. Complimentary breakfast was two breads in side plate and badly prepared coffee.

3. worst choice i made. Hotel staff is indifferent as many foreign guests like the location but if you are indian i suggest avoid it or be prepared atleast....

Room Tip: choose rooms facinf river with balcony for good view
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  • Stayed: February 2014, travelled as a couple
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4  Thank RISHI1243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 - 74 of 161 reviews

Reviewed 20 February 2014

Good hotel, nice rooms especially the ones that are newly constructed, great location as well. The only problem is the staff is highly non cooperative.

Pros:
Great location,
Peaceful environment
Good rooms
value for money

Cons:
Poor mattresses
Non cooperative staff
No room service
below average restaurant
complementary breakfast is a hoax, all they provide is 2 slices of bread with substandard tea/coffee

Room Tip: Go for AC deluxe rooms or suites.
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  • Stayed: February 2014, travelled as a couple
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Thank anil k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

The hotel rooms are not at all clean. Staffs are not at all co operative and bad behavior. (One can say there is no room service) Having four floors of hotel without a lift. VERY POOR SERVICE.

In one sentence nothing was good.

Room Tip: Please don't go
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  • Stayed: February 2014, travelled with friends
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1  Thank Abhiseka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

The resort over-exceeded my expectations, I'm a photographer and travel enthusiast.
The hotel is very conveniently located from Baga Beach (Walking distance) and the surrounding areas. It has the most picturesque front which can be viewed from the hotel cafe and the rooms are extremely clean (even the bathrooms).
Something that you must be prepared for is that the hotel does not offer room service but does have a adequate cafe which is on premises. The hotel is complete value for money and the best term to describe it is "Cozy". I will defiantly be coming back to this property the next time I am in Goa.

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with Cleartrip
4  Thank Noel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

This is not a bad hotel by any means. The building itself is beautiful, rooms are lovely, pools are very nice and the location is good. We stayed at both the AC and the non-AC room (had to extend our stay for a day, no other place was available and Riverside only had non-AC rooms left).
The AC rooms are great but the price is a lot for the real problem-- the hotel staff. Their solar heaters are totally incompetent so unless you enjoy cold showers, better find another hotel. The real problem was that on complaining, the staff dismissed complaints saying "it's solar...try at 10.30 a.m." And for the record, those heaters don't work at ANY time.
The non-AC room bathroom felt a little dirty (for Rs. 2,000 per night) but fortunately hot water was available (till late in the night) so it's your luck.
The "breakfast" of this hotel contains precisely 2 slices of toast and tea/coffee. Nice little way to deceive your customers.
Some of the waiters are nice but the rest of the staff is ridiculously hostile and stingy over very basic things. Overall, you'll do MUCH better to try elsewhere.

  • Stayed: January 2014, travelled as a couple
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4  Thank ngovender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

I have just returned from this hotel. We were there for 2 weeks the rooms are cleaned every day also the bedding and towels. The pool area is cleaned every day by a nice smiling lad who also cleans your rooms. The staff in the restaurant do there best and are very friendly. Free wi fi in reception very slow but works. The only problem we had was with the arrogant I'll mannered, RUSSIAN guests who made a lot of noise all night till 6 in the morning one day. Apart from that everything else was fine.

  • Stayed: January 2014, travelled with family
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3  Thank Raysan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

This hotel is good in all its means.

We stayed in almost all types of rooms as our stay was long and in season we didn't get all same type of room bookings.

AC Deluxe room : This room is good and is deluxe in all its means, it has a good LED TV connected, good bed, good washroom and best part is there is fridge provided, service to this room is good too, you will get served in 5 - 10 min max.

AC room : It has all good things part from fridge, LED TV is 21 inch as compare to 32 of AC Deluxe room, it has old feel and washroom don't look that tidy, again service is good, we stayed room just above reception.

Non AC room : As name suggests it doesn't have a AC and no TV, also washrooms are not tidy even we have to ask for bucket and water. But I will say Non Ac rooms are built in a way that you will not feel burning, they are covered with the trees.

Now coming to hotel facility, restaurant is very good, food is good in taste, Staff is co operative. very good hotel interiors, they have two pools and both are good, our all rooms were just in front of pool.

Free Wi fi is only at the reception area, you will either not get mobile connectivity or will have limited connectivity in all type of rooms, so you will need to come out for all clear voice.

Hotel will provide rental car at same rate from outside, hotel is situated near to main things like small casino, TITO'S(club), club cubana, Baga beach.

No room service in room, so you will need to come outside room to eat which looks bit weird.

They will give you candle light tables daily which looks really awesome.

Check in time is less than 10 minutes.

things that can be improved are :

1) Hotel only provide bread and butter at free breakfast and tea/coffee, at least eggs can be provided.

2) Hotel should provide good soaps and shampoo and shaving kit like other good hotels currently small Medimix is provided.

This hotel is famous among st foreigners.

all in all a very good hotel which has good things but things that be improved too. No doubt this hotel is recommended.

Room Tip: Block A and Block B rooms are good.
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  • Stayed: January 2014, travelled with friends
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2  Thank rahul2755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riverside Regency Resort

Address: Riverside Street - Arpora, Baga 403516, India
Region: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #29 of 62 B&Bs / Inns in Baga
Price Range: £26 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Riverside Regency Resort 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Riverside Regency Hotel Baga
Riverside Regency Resort Goa/Baga

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