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“Wonderful stay at Key resort Ronil...”
Review of Keys Ronil Resort

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Keys Ronil Resort
Ranked #4 of 24 Hotels in Baga
Pune, India
2 reviews
“Wonderful stay at Key resort Ronil...”
Reviewed 8 July 2014

Recently we visited Goa and stayed at Key Resort Ronil for two nights with my wife and granddaughter. Everything was good and I could easily rate Excellent for all categories. Room Cleaning Service was superb. There’s hardly any word to say from arrival to departure, everything was just magnificent. Both the pools were clean. We were also impressed with daily spread of free breakfast from South Indian to continental. I am so impressed with the services that I now have booked their hotel in Bangaluru too for our trip in September 2014.

  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anilsaigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 11 July 2014
Dear Mr. Saigal

Greetings from Keys Resort Ronil.

At the outset thank you for taking the time out to share your feedback on your recent stay at our Resort.

We are indeed happy to note that your stay at our resort was comfortable. Thank you for appreciating the services, the breakfast, the pool and other facilities.

We are glad to know that based on your experience at our resort you have decided to book your stay at our Bangalore property.

Thank you for your patronage and we look forward to your continued support.

Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (351)
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English first
Goa
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 July 2014

A must visit to Keys Resort - Ronil restaurant and should try the goan food served out there.
Did visit there few days back and was suggested to try out the Goan food, must say the taste was to the original, spice exact and freshness of the sea food.
Thank you Dennis for your suggestion it was awesome !!
Go for the stuffed Crab !!

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
2 Thank Sunny0Side7Up7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 8 July 2014
Dear Guest

Greetings from Keys Resort Ronil.

At the outset thank you for taking the time out to give us your valuable feedback on your dining experience at our resort.

I am indeed happy to note that you enjoyed your meal experience at our Multi cuisine restaurant Golden Net. The resort has been known for its Goan food for the past 26 years and we are glad that you too have joined the unending lists of loyal patrons of our resort.

Besides the Stuffed Crab, our Prawn Balchao and Fish Portuguese are well appreciated.

We hope to have you back at our resort for another dining experience as soon as possible.

Best Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 5 Contributor
92 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 3 July 2014

Lemme start by Location - Excellent!!

Keys Ronil is very close to Baga beach - say about 5-7 minutes if you are walking. Right in the market, this is also superbly places near taxi/bike rentals and eateries. The restaurant serves delicious food and the rates are as you would expect in a resort.

We went in a group of 6 (3 couples) and enjoyed our stay in the rooms. The rooms are spacious, plenty of natural light, balconies, mini-refrigerator, and prompt room service. Breakfast buffet spread is apt, and tastes well. Rooms and bedspreads were tidy.

Lastly, very close to Tito's!! Go for this resort if you are planning to stay near Baga.

Room Tip: Ask for a pool facing room when booking; if booking in bulk, make sure you ask for rooms in the same...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Acquilles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 4 July 2014
Dear Guest

Greetings from Keys Resort Ronil.

At the outset thank you for taking the time out to share your feedback on your groups recent stay at our resort with the Trip advisor Community.

We are indeed glad to note that you enjoyed your stay especially the location, the rooms, the quality of service, breakfast spread and our food. Our resort's goan food is arguably the best in the vicinity and we have received a lot of wonderful feedback on the same.

We at the resort endeavor to ensure our guests go back with pleasant memories like yours and we look forward to you continued patronage of our resort.

Regards


Dennis D'Costa
General Manager
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Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2014 via mobile

We had a nice stay in the resort..for two nites and three days..the resort is at a perfect location with baga beach on a five min distance..with titos n mambos..the most happening nite clubs in goa at a walking distance..the staff was very kind..bfast was very gud n tasty..it serves varieties of south indian and north indian dishes..the resort has two pools on the either side of restaurant block..the rooms are very descent and clean..only issue was with the delay in check in process..we were made to wait at the reception for a long time as the rooms were yet to be cleaned..wud request the resort to be ready with the rooms atleast at the time of check in..overall the resort is money's worth n definately shud be visited again..wud advise u all to dont go for room no.v17 or v.7 of u r a couple as these rooms have single beds..disturbing ur sleep whole nite..

Stayed June 2014, travelled as a couple
Helpful?
Thank nikhildhadd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 2 July 2014
Dear Nikhil

Greetings from Keys Resort Ronil.

At the outset thank you for sharing your feedback on Tripadvisor.

We are indeed happy to note that your group and you had a great time at our resort. Thank you for appreciating our resort, the services, room and our breakfast spread.

I have noted your feedback on the delay in the check in process and would like to inform you that the since there was a specific requests for all rooms to be in the same block and pool facing a few rooms were not ready on arrival. As you are aware also the check in time is at 1300 hours and though all of you arrived earlier than that we were still able to provide a few rooms immediately on arrival. It is always our endeavor to ensure our guests experiences are pleasant as we go all out to ensure we take care of your requests. The only reason there was a delay in allotment was due to your specific requests for rooms close together.

We have noted your preferred choice of beds and shall keep this in mind on your next visit.

We thank you for your patronage and look forward to you visiting us again on your next visit to Goa.

Regards

Dennis D'Costa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
Reviewed 26 June 2014

Everything was good and I could easily rate Excellent for all categories. There is just one downside. It is wise if Room Cleaning Service doesn't come ringing room bell when the inmate is sleeping....

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Raghavan800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 27 June 2014
Dear Sridhar

Greetings from Keys Resort Ronil.

I am happy to note that your stay at our resort was comfortable and you have gone back with pleasant memories of your stay in Goa.

I have noted your comment on the Housekeeping. Please note that we as a process start the regular cleaning of our rooms post 9 am. Should a guest wish not to be disturbed you can hang the do not disturb signage on your door or inform us in advance and due care would be taken not to disturb our guests with such special requests.

We value your feedback and patronage and look forward to your continued visits.

Regards

Dennis D'Costa
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

Well, I am hardcore critic & thats why I will always find ways for not giving 5/5. Here are some important facts which I observed during the stay.

My stay with my wife was there for 3 nights.

1. The ambiance of the hotel is very neat & clean.
2. Staff is friendly.
3. HOT water provision is well maintained.
4. Rooms are very clean including common washrooms & personal toilets.
5. Water of swimming pool is OK.
6. Breakfast served is OK in taste. (You have very few items which are actually cooked Dosa/Omlet/Idli etc. rest are just breads, butters, jams, corn flakes n fruits etc... So nothing much to choose from.)

N here are my devil's comments:

1. One staff directly entered in room for room cleaning without knocking (THATS BAD !!).
2. I was asked to get out of swimming pool (though I am very good swimmer ;-) ) just because I did not have swim suit. I thought its ok.. Rules are rules by the way. But during 3 days of stay, that life guard guy gave green cards for others with similar nature of shorts I was wearing. (I hate partiality in democratic country you see ).
3. When my wife requested for some boric powder while we were playing carrom, the answer came 'Udhar nahi hai to nahi hai ! <if its not there means its not available> SICK!!)

In case staff is reading by comments, I was staying at S 06 from 17 to 19 June. So please arrange for boric poweder in case next time I visit. :-)

Best Regards,

Dattatray (Gautam) Parab

Room Tip: Get your rooms checked before you pay n try to have swimming pool facing rooms for good n fresh air.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gautam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 27 June 2014
Dear Mr. Dattatray

Greetings from Keys Resort Ronil.

Thank you for taking the time out to share with us and the Tripadvisor community your elaborate feedback.

Thank you for appreciating the services of the resort and its facilities including the room, the swimming pool and breakfast besides the services of our associates.

I have noted with concern your feedback on your room being entered without following the standard process of ringing the bell and also the inconsistency of rules being followed at the pool. I have also taken up the issue pertaining to you comment on the carrom board and have already addressed the same.

I am indeed happy that inspite of these minor hitches your stay was comfortable and we look forward to your return to our resort on your next visit to Goa.

Regards

Dennis D'Costa
General Manager
Report response as inappropriate
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2014 via mobile

Well well welllll.., theirs hardly any word to say from arrival to departure, everything was just magnificient from food to rooms to staff.., at a perfectttttt location from the beach...., hattttsss offf to Food and beverage team for their personalised service n friendly behaviour..!!! We will definatly come again for sure..!!!

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Dhaval S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dennis_DCosta, General Manager at Keys Ronil Resort, responded to this review, 20 June 2014
Dear Guest

Greetings from Keys Resort Ronil.

Thank you for sharing your feedback on your recent on Tripadvisor.

We are indeed happy to note that your stay was comfortable right from your arrival till departure. Thank you for appreciating the services provided by our Food and Beverage team which will surely motivate them to continue to ensure our guests go with similar experiences.

We thank you for your patronage and look forward to having you back on your next visit to Goa.

Regards

Dennis D'Costa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Keys Ronil Resort

Property: Keys Ronil Resort
Address: | Calangute, Bardez, Baga 403516, India (Formerly Ronil Beach Resort)
Region: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Baga
#6 Romantic Hotel in Baga
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Keys Ronil Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Keys Ronil Resort, is a 3 star resort in Goa situated in Baga, a popular tourist beach. The 125 rooms are equipped to meet the requirements of both business and leisure travelers. The scrumptious multi-cuisine experience, picturesque views of the front and rear swimming pools, in-room facilities and conveniences and the 24-hour room service indulgence revitalizes you to experience the beauty and freedom of Goa. Goa has something to offer each and every traveler. Savor the warmth of the sun, sand and sea as well as of the locals. Discover the tangy spirit of traditional Goan cuisine and other free flowing spirits. Immerse yourself in long and reviving walks in its uncharted interiors, or relive the Portuguese era in awe with its regal churches and temples. ... more   less 
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Also Known As:
Ronil Beach Hotel Baga
Ronil Beach Resort Goa
Ronil Beach Resort Baga
Ronil Beach Hotel Goa
Ronil Beach Resort Calangute
Keys Ronil Resort Goa/Baga

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