The reception staff there is rude & irresponsible. It seems that they are government servant on deputation here. Very pathetic and shameful service standard at reception. I wonder how they have managed to be at such a responsible position.
- No availablity of hot water in room; order n have them in buckets.
- Power failure for more than 2 hours on the very first day.
- They did not feel the need to let me know about the sightseeing schedule, asking me to be ready jus 2 hours before going for the same.
- No facility for ironing the clothes at room or even hotel. It takes cool 36 hours to have your single garment ironed through them. Otherwise you have to arrange it at your own.
- No welcome drink as offered in the package voucher.
- Stay overcharged by charging service tax and other taxes over the package amount even when it was clearly mentioned in terms and conditions that the package amount is inclusive of all taxes.
- ill minded business tactics opted in collusion with Dakshin Pravas the tour operator to maximise revenue on false promises.
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- Also Known As:
- Resort Lagoa Azul Hotel Baga
- Lagoa Azul Goa
- Lagoa Azul Hotel Goa
- Lagoa Azul Resort
- Resort Lagoa Azul Goa/Baga