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“Average Hotel”

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Lazylagoon Sarovar Portico Suites
Ranked #3 of 24 Hotels in Baga
Certificate of Excellence
Bangalore, Karnataka, India
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Average Hotel”
Reviewed 16 July 2014

We Stayed for 3 Days in this Hotel and Based on our Perception and reviews read on the Internet i had booked a Package . I would rate this Hotel as a 3 Star Property whereas it has been hyped as a 4 Star Property.

The Price is very expensive considering the Leisure acitivities and the aesthetics surrounding the Hotel.

I had booked for a Superior Room but the Same was Upgraded towards Suite Room but the rooms did not offer the Suite room facility and did not have a pleasing smell.

2 Days Half a Day package was included which goes like this :

1st Day - Half Day Sight Seeing in South Goa ( Old Church , River Cruise , Miramar Beach )
2nd Day - Half Day Sight Seeing in North Goa ( Calangute Beach , Vagator Beach & Fort Aguada).

Pros -

1 .Staff were really courteous
2. Since the Occupancy was very low we were served with Alakatt Lunch & Dinner .
3. Closely located to Baga Beach

Cons

1. Expensive Package
2. The Sarovar Portico Hotel is not upto to the Mark of 4 Star Property
3. Rooms were foul smelling

Recommendations

1. My Recommendations would be to book a Average Hotel and Hire a car or a Two Wheeler and roam around the City which is worthwhile spending and we will have our own leisure time towards enjoying the Goa City. Two Wheeler Rental Charge would be Rs.300/Day & Four Wheeler Rental Charges would be Rs.1200/Day . Fuel will be in our Scope.

Places Recommended to be seen around Goa

1. Deltin Royale Casino
2. Baga Beach
3. Calangute Beach
4. Fort Aguada
5. Miramar Beach
6. Old Church
7. River Cruise

Room Tip: I would suggest go with a Standard Room if price is economical.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank senthilkumar83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 19 July 2014
Dear Mr. Senthilkumar83

Greetings from Lazylagoon Sarovar Portico Suites, Goa !!

Thank you for taking the time off and posting your feedback on trip advisor.

Based on the mixed reactions we regret that on the service level in terms of the room we were not able to assist you to your Satisfaction and on the other hand we are happy that the staff provided the service as per your expectation.

We do hope you would consider us during the next visit to Goa.

Kind Regards
Terrance Motha


.
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529 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
Reviewed 12 July 2014 via mobile

I was on official tour to goa.Company provided accommodation in this hotel,which is located very near to most happening place of goa like calangute,baga.most impressing was people of hotel who were ready to serve you any time.I would not hesitate to take few name of gentleman like Mr Satydhar he keeps your stay as comfortable as your own house.well done keep it up.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dev K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 19 July 2014
Dear Mr. Dev K

Greetings from Lazylagoon Sarovar Portico Suites, Goa !!

Thank you for the wonderful feedback on Trip Advisor. It was indeed a pleasure in having you to stay with us and gives us immense pleasure to know even through on your official visit we were in a position give you a feeling of home away from home.

Your mention on the service and staff with the special mention of Satydhar is very well appreciated by the entire team and we do your would visit us soon in the near future.


Kind Regards
TerranceMotha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 11 July 2014

This was probably one of the best resort have encountered in terms of customer service. The staff are all genuinely friendly and goes the extra mile to ensure that your needs are catered. The room and property are well maintained while the rates were extremely reasonable when compared to other resorts. The resort was a perfect peaceful oasis. There is a nice pool and spa. Satya front office and Kajol from the restaurant need to be mentioned for there great customer relationship.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank BrijeshKumar8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 19 July 2014
Dear Mr. Brijeshkumar8888

Greetings from Lazylagoon Sarovar Portico Suites, Goa !!

Thank you for posting you valuable feedback on Trip Advisor. For us it was of esteemed pleasure in having you to stay with us and thanking for the wonderful feedback given on our service and staff especially Satya and Kajol.

We do hope to see you back soon at Lazylagoon and till then we wish you all the very best.

Kind Regards
Terrance Motha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

This place is awesome. We had such a great experience. Hospitality was excellent. Rooms maintained well. Food was good. Me and my family had a great time. Such a pleasing and pleasant place to stay. People working their are so friendly and the manager Mr. Terrance too. He is maintaining the team very well. Very well trained team of staff. Keep up the good work. Keep rocking....Will visit again...

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shankarvelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 11 July 2014
Dear Shankarvelu
Greetings from Lazylagoon Sarovar Portico Suites, Goa !!
Thank you for your valuable feedbackon trip advisor and its gives us immense pleasure to know you had a wonderful stay with us. We do hope to see you back soon and till then we wish you all the very best.
Kind Regards
Terrance Motha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 5 July 2014

Lazy Lagoon is an ideally located very refreshing and comforting place to release all your stress. Staff is very courteous and GM Mr Terrence is very friendly, cooperative and helpful. Will surely visit again.
Deepak Arora
AIR INDIA
Delhi

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeepakAmita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 11 July 2014
Dear Guest
Greetings from Lazylagoon Sarovar Portico Suites, Goa !!
Thank you for the time taken off to put up your valuable comments on trip advisor.
Its been a great pleasure in having you to stay with us and a pleasure in meeting your family. Thank you for the wonderful compliment and we hope to see you back with your family soon back at Lazylagoon.
Kind Regards
Terrance Motha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 1 July 2014

We had such a bad experience that we checked out within couple of hours of checking in on 26th June and checked in to Hotel Double Tree Hilton . At Sarovar room was dark ,dingy and smelly . Washroom poorly maintained with one single piece of soap only . Around 11.30 pm when we asked for couple of chappati and omelette for our seven year old daughter our request was refused saying kitchen is closed . Then we ordered toasted bread butter , paneer pakoda and veg sandwich which took ages to come and when it came pakoda and sandwich were absolute tasteless . Statutory warning do not even think of checking in this hotel if you plan to enjoy your vacation. By checking out from this hotel and checking in into nearby Hilton we managed to salvage our vacation but at extra cost of almost Rs,25000/- bucks.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saket s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 4 July 2014
Dear Mr. Saket

Greetings from Lazylagoon Sarovar Portico Suites, Goa !!

Your feedback on trip advisor has been received by us and would like to place it in record that we had been assisting you from the time of check in to the resort. The room chosen by you was the one selected by you after the option of two rooms that were shown. Being a one washroom available it does come in with amenities such as a one quantity of Shampoo / body lotion and two numbers of soap which is placed at the washbasin and the bath area, which is the standard in all rooms further they are replenished when the room is serviced or if requested by the guest.

At the time of check in since it was post 2230hrs, the buffet was closed and the night menu was offered and the same served. We regret that it did not meet your expectation in terms of taste, but wished you would have given us your feedback at the time.

Post the dinner you mentioned that you wanted to checkout, where you were personally met by our Front Office Manager, and the reason given was that your Daughter was not well, where we even offered the assistance of a doctor which you refused, We would have appreciated if you had mentioned your concerns as we were always there to assist you. We understand every guest has a different taste to his requirement and we always try to assist whats always the best for our guest.

We regret that the first instance was not a positive one from our-side which made you decide to check in to a new resort, but hope you would give us a chance to prove our-self to you and ensure your stay as the other positive comments received.

Kind Regards
Terrance Motha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
india
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 29 June 2014

Booked the hotel through networked friends for our 25th wedding anniversary, wanted to spend 3-4 quiet days with 2 grown up children, boys. From welcome to exit, service is exceptional, people working there are so friendly and so is the manager, Terrance who made our stay special. We had 2 rooms for 4 of us, rooms were very well appointed, linen very clean, amenities more than adequate. The pool is good enough for the purpose, we could see it being cleaned everyday carefully. The views from the rooms to the pools, the lawns, into the river beyond was refreshing. The food was very well prepared, we found room service and service at the restaurant more economic than the trendy ones at Baga beach or other places as the hotel was giving 20% off the bill. The breakfast spread was one of the best for the price, the people in the restaurant ever willing to make the customer happy. We also used the gym which was spacious, all equipments working, except the tread mill which had a mind of its own :) I feel the reception needs to stock up on maps of Goa, brochures on options / places to see in and around Baga and guidance for activities around there. A minor blip, but OK.

On our Anniversary day, they arranged a cake, a bouquet and a bottle of wine for us and the room was arranged differently, added a personal touch. We did not inform the hotel about the day, our networked friends must have done it. It was a happy surprise!

We were very happy we decided to say there and not the up-market or economic options in and around Baga. If you are looking for a quiet, off the track, yet near the beach option with personalized service, look no further. Would love to stay here again. My impressions are based on my earlier stay in Goa at various hotels, reports from friends and business associates and comparisons from my own bench-marks.

--Arkz

Room Tip: Choose room overlooking the pool, at the center of the building with a view to the pools and the riv...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arkz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrance_motha, General Manager at Lazylagoon Sarovar Portico Suites, responded to this review, 2 July 2014
Dear Sir
Greetings from Lazylagoon Sarovar Portico Suites, Goa !!
Thank you for the valuable and wonderful feedback on trip advisor. For us it had been an immense pleasure in having you and your family to stay with us and most important in celebrating your 25th wedding anniversary.
We would also like to thank you for the valuable suggestion on the gym and requirement of maps in the reception which has been taken note of and will be done soon.
We hope to see you back with us soon and till then we wish you all the very best.
Kind Regards
Terrance Motha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lazylagoon Sarovar Portico Suites

Property: Lazylagoon Sarovar Portico Suites
Address: Baga,, Baga 403518, India
Region: India > Goa > North Goa District > Baga
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Baga
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Lazylagoon Sarovar Portico Suites 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Lazylagoon Sarovar Portico Hotel Baga
Lazylagoon Sarovar Portico Arpora
Lazylagoon Sarovar Portico Suites Goa/Baga

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