Initially when I went to the Andheri Office to book my package, the receptionist (Mahendra) did set right expectations (which was really nice) that as soon as I reach there , I will probably have to wait to check-in unless rooms are available. He clearly mentioned that if the Hotel is Full ......we'll have to wait until somebody checks-out.
Then when i reached there I had to wait for a room to get vacant (but it was not frustrating- as i was pre-informed about this).
Now, talking about the place/property ......... it was very Pleasant (1st May - 5th May 2012), Clean, & calm. Rooms were neat & the Landscape garden that has been shown in the picture is really good & marks the beauty of the place.
Service from Hotel staff was very Good, staff was courteous & kind & willing to help at all times. Excellent Food served all the time.