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“Worst Hotel Never Stay........”
Review of Rahi Plaza Hotel

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Rahi Plaza Hotel
Ranked #39 of 51 Hotels in Mahabaleshwar
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Worst Hotel Never Stay........”
Reviewed 7 August 2013

I stayed in this hotel from 1st Aug to 3rd Aug 2013.
It was a very bad experince for me and i must say never stay in this hotel even though if they offer you for Free.
Been taken a package for 2 night 3 days was big mistake where i was really upset with the service . Hotel was not at all clean and the room service is pathetic their is no phone inside the hotel to call for room service only they have a bell which is not working and it was said to me it is working . Nobody will help you for any kind of service you required in this hotel.
No Hot water N0 Room service nothing is given.
Food was OK.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bachalovesshona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 January 2013

Me and my wife went to Mahabaleshwar for the new years and decided to stay in Rahi Plaza. Now first of all , the hotel is not that big and is 1 star rated. But i had a wonderful stay out there..
I had booked 1 double bed Deluxe room but when i reached there for check in at around 1:30pm , i was given a 2 double bed Deluxe room since there were no other rooms available.
I would rate that high!
The other good thing is the Food. Food was all inclusive when i booked the room online. They have their own restaurant 'Rahi Shivsagar' which is a treat for all the food lovers. Its crowded most of the times as it is right at the start of the market.
Since i missed the breakfast on the 1st day, i was given complimentary breakfast on the day of checkout.
The USP of the Hotel is its Manager 'Mr.Dhananjay Shetty'. He treats u so well.
The location of the Hotel is top notch. U can just hop into the market whenvr u want.

Overall, this hotel is truly recommended .

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Manish_Namboodiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahiHotels, Guest Relations Manager at Rahi Plaza Hotel, responded to this review, 17 April 2017
Dear Mr. Manish,

Greetings from Rahi Plaza Hotel!

Very much appreciate you posting a review on Tripadvisor.

Positive feedback from our regular guests is what keeps me and my team motivated to give our best. You are very valuable to us and I am glad that you are consistently happy with the service and the product.

We look forward to welcome you to the hotel and I am sure you will have a wonderful time as always.

Kind Regards,
Team Rahi Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, Gujarat, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2012

Hotel is not so clean as i expected. Room Service is above average but does not meet expectations. Rooms are little bit congested. Food is good. It is in middle of the market, i think which is its plus point. It's Manager Mr. Dhananjay is very much polite and supportive. He is managing the things is superb way. You can find better clean hotel at the same rate. Rating 5 out of 3.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bhavesh_kandies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahiHotels, Guest Relations Manager at Rahi Plaza Hotel, responded to this review, 17 April 2017
Dear Trip Advisor Member,

Thank you for an awesome review!

It makes me happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience.

We look forward to welcoming you back soon.

Warm regards,
Team Rahi Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2012

Rahi Plaza, close to main market. Great Rooms with bath tub. Clean and hygiene. Staff is always willing to help. Need some improvement, otherwise no complains. Food is awesome. They have there own Multi cruise restaurant "Rahi Shiv Sagar" The place always crowded & people waits for hours. request you to please reserve the table in advance. The Manager Mr Shetty is the gem of Rahi. They have also another hotel Rahi. Comfortable, value for money,

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ravi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahiHotels, Guest Relations Manager at Rahi Plaza Hotel, responded to this review, 17 April 2017
Dear Mr. Ravi,

We welcome your feedback and sincerely appreciate you taking the time out to write such an amazing review. Thank you for strongly recommending our hotel, especially the service staff. Your positive comments about our hotel, food and exceptional service are truly a delightful source of encouragement for the entire team.Your review is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us.

Thank you once again for the appreciative note and we look forward to welcoming you back soon to Rahi Plaza Hotel,

Kind Regards,
Team Rahi Plaza.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2012

The hotel is in the heart of the market, Nice location for shoppe people. They gem of Hotel Rahi is their Multi cruise Restaurant..Rahi Shiv Sagar..We use have breakfast /Dinner at this hotel.. Mr Dhanajay Shetty is taking care of everything..We ask him if they have rooms..We had a glance, found it to be more cheaper & value for money..We stayed the for 3 nights..I recommended this place to couples & Family..

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Advtrahul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahiHotels, Guest Relations Manager at Rahi Plaza Hotel, responded to this review, 17 April 2017
Dear Mr. Rahul,

Thank you for choosing to stay with Rahi Plaza Hotel , Mahabaleshwar and for sharing your appreciation with us.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence.

We look forward to welcome you.
Kind Regards,
Team Rahi Plaza.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 January 2012

Had been to this hotel with my husband in February 2011. We had to stay in this hotel for 2N & 3Ds as we had already paid online in a package deal. This was our biggest mistake which we will always regret. Almost all the rooms are shabby and the bathrooms are TERRIBLE......kindly never pay in advance & always visit the place first and then decide. Even if they offer it for free its not worth staying. The food was average though.

Room Tip: Please avoid this Hotel at all costs!
See more room tips
  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank shru_ti123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahiHotels, Guest Relations Manager at Rahi Plaza Hotel, responded to this review, 17 April 2017
Dear Shruti,

Greetings From Rahi Plaza Hotel!

We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.

I sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more efforts to train the team .

We deserve another chance and I am confident that you will notice many positive changes during your future visits to our hotel.

Kind Regards,
Team Rahi Plaza.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Mahabaleshwar hotels

Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 March 2011

Hotel Rahi Plaza is one of the Best Hotel in Mahabaleshwar... Features of Rahi Plaza...

SERVICE :- When we are on a vacation, we want everything to be just Perfect... Service provided in Rahi Plaza is Awesome... Everyone including the Manager's are well behaved... When we arrived, they sent a Bell Boy to carry our Luggage till the Room and the vehicle was safely parked by them...

LOCATION :- The Hotel is situated just near the Market and NOT in the market hence, the vehicle can be driven till the Hotel... Many Hotels are in the Market and people have to Park the vehicles far away from the hotel... but its not the case in Rahi Plaza...

ROOMS :- Rooms are very clean and all the rooms have well maintained Bathtubs... The rooms are not at all smelly at all and the staff cleans them if you want them to...

FOOD :- Just Awesome and yummy... Normally in Mahabaleshwar you get a Package which includes food and the room charge... All the hotels have selected menu (which ofcourse is not of your choice) which you have to eat no matter what... However, in Rahi Plaza, we can order anything we want from the Menu Card and what you want to eat NO FIXED MENU...
PAV BHAJI IS HIGHLY RECOMMENDED...

Apart from the above mentioned it is the General Manager of the Hotel (Mr. Shetty) who is really warm and also suggested the places we should see and also helped us with the way to Reach those Places...

RAHI PLAZA IS AN AWESOME PLACE TO STAY AND WILL ALWAYS RECOMMEND EVERYONE READING THIS REVIEW TO STAY IN THIS HOTEL AS I WILL STAY IN RAHI PLAZA WHEN I VISIT MAHABALESHWAR...

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank shrikantpatki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RahiHotels, Guest Relations Manager at Rahi Plaza Hotel, responded to this review, 17 April 2017
Dear Mr. Pratik,

Thank you for choosing to stay with Rahi Plaza Hotel , Mahabaleshwar and for sharing your appreciation with us.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence.

We look forward to welcome you.
Kind Regards,
Team Rahi Plaza.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rahi Plaza Hotel

Property: Rahi Plaza Hotel
Address: Opp.S.T Stand Main Road, Mahabaleshwar, India
Region: India > Maharashtra > Satara District > Mahabaleshwar
Amenities:
Free Breakfast Restaurant Room Service
Hotel Style:
Ranked #39 of 51 Hotels in Mahabaleshwar
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rahi Plaza Hotel 2*
Number of rooms: 16
Official Description (provided by the hotel):
Known as 'The Queen of Maharashtra' because of its beautiful nature, Mahabaleshwar is just 4 hours away from Mumbai. It is the closest heaven for those who need a change from the polluted and congested cities. Take a break from your daily monotonous routine and enjoy the splendiferous view of valleys and lakes. And don't forget strawberries, the pride of Mahabaleshwar. Every season provides a different but memorable experience. Situated in the Main market, Rahi Plaza provides a wonderful experience. Equipped with bath tubs and uniquely designed rooms, Rahi Plaza provides a beautiful experience. Go Shop in the market; feel the nature and enjoy a scrumptious meal in the famous Rahi Shivsagar restaurant. ... more   less 
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