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“Sipidan was majestic.”
Review of Sipadan Scuba

Sipadan Scuba
Ranked #7 of 16 things to do in Semporna
Certificate of Excellence
Reviewed 3 June 2014

Brilliant - Jackfish, Barracudas, Bumphead Parrots and a million Turtles. Absolutely worth it. Dive guides were professional and as seasoned divers we will surely visit again.

Thank Staal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"holiday dive inn"
in 26 reviews
"budget hotel"
in 3 reviews
"dive centre"
in 8 reviews
"competitive prices"
in 2 reviews
"plastic bag"
in 2 reviews
"world renowned"
in 2 reviews
"dive school"
in 4 reviews
"marine life"
in 9 reviews
"experienced divers"
in 3 reviews
"no worries"
in 2 reviews
"timba timba"
in 2 reviews
"an abundance"
in 2 reviews
"booking process"
in 2 reviews
"small island"
in 2 reviews
"semporna town"
in 2 reviews
"cuttlefish"
in 2 reviews
"jerry"
in 20 reviews
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60 - 64 of 182 reviews

Reviewed 21 May 2014

I was one of those people that rocked up at Semporna and expected to get to Sipadan. If I went again, I would definitely book ahead! Luckily, Sipadan Scuba still had permits, so I was able to book into one of their packages. Big tick there.
However, the packages are pretty inflexible, hence why I've given them an average rating. Inflexible as in, if you book the wrong dates accidentally, you don't get a refund and cannot reschedule (despite there definitely being availability at the time).
Equally inflexible is the accommodation that is part of their packages at Holiday Dive Inn. You want to dive, then you have to book here. Sipadan Scuba's website still says that dorms are available, but they're not. So you if you want to dive, you must book a private room. There are much cheaper places to stay in Semporna.
DMs and instructors are excellent though, and they don't deserve to get caught up in these two (fairly big) negatives.

1  Thank ljoura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Pos:
- provide on-line booking for Sipadan dive permits
- pleasant staff, dive-guides are trying to do the best, etc.

Cons:
- old, bad maintained and unreliable diving equipment; suits, mask and fins that never fits (only few sizes and it looks like fins are specially designed to damage skin)
- no full suits
- poor meal
- inconvenient and dirty hotel is included in diving packages

1  Thank ogb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

Thats a wonderful diving experience, I can see every kind of spices under the water, Manta, shark, turtle....jack fish...I love it and I must come again

Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 May 2014 via mobile

I have been travelling around Asia for 7 months and I am a dive instructor. I thought I booked a 12 dive package for the 27/4 with them including accommodation 2 days before arriving in Semporna.

On the way to the airport I was going through my email and noticed I had accidentally booked for the following month on the 27/5 a month later.

Upon arriving I went to the dive shop to explain my problem with the booking and was told 'no refund and no change' with a smile.

Excuse me but nothing had been purchased or used on your behalf! No permits booked, no tanks, no equipment, and my accommodation not used!

There was absolutely no resolution WHAT SOEVER! Just a wry smile that they now had my money and couldn't give a damn.

As a PADI professional I find this disgusting. I ended up diving with Scuba Junkie who were punctual, professional and had proper customer service.

Please don't support shops like this. They give the diving industry a bad name.

13  Thank Ralph150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jerry R, Manager at Sipadan Scuba, responded to this reviewResponded 4 May 2014

Dear Ralph
We are the only Sipadan dive operator who provides an online booking service with guaranteed Sipadan trips as part of our combo packages. You may chose a package and suitable dates from the convenience of your home and in real time check availability, and make your booking right away without having to send emails back and forth. Once booked and paid your SIPADAN trip is GUARANTEED!
Similar to booking airline tickets online it is important however to enter your booking details correctly. We are able to offer guaranteed Sipadan trips through our online booking system only by adhering to our terms and conditions. Unfortunately you booked your trip for the wrong month and we can't make any changes manually as this may affect the bookings of other customers.
Thank you,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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