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“Hospis, not hotel”
2 of 5 bubbles Review of Hotel Avenue

Hotel Avenue
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Hotel Avenue
Ranked #16 of 21 Hotels in Burgas
Bulgaria
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Hospis, not hotel”
2 of 5 bubbles Reviewed 25 November 2013

It says "new" hotel but its not new! Rooms are ok for short stay but the bathroom - sorry! Terrible! Totally disapointing! The door of the bathroom seems like its going to fall down next moment. And the terracot was like it was not clean.
It looks more than a hospis than a hotel.
The elevators are very slow. The area its like industrial. Its far from the city center. Close to one of the city Malls and the technomarkets.
The conference room is terrible! Its outside the hotel, not warmed. Two airconditioners working but still cold and very noisy. The lighting was bad.
The food in the resturant was delicious.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank veni9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

Traveller rating
    4
    3
    7
    2
    3
See reviews for
4
1
2
5
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Varna, Bulgaria
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 September 2013

This was only a quick trip but the staff and the hotel were good,it is in a great location only 2 mins from the main square we're there are lots of bars restaurants and shops.
The room was clean and big.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 14 July 2013

Bad, terrible. It was absolutely terrible, there was no safe. Our TV was not working and the lifts are so slow. Also the bed was terrible and you can feel the springs under your back. The food there was also really bad. The only good thing was the chicken.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Arino20000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 20 September 2012 via mobile

Wonderful rooms though unfriendly staff and a general lack of care of the hotel's facilities (sauna, fitness centre looked as if it was new but hadn't been used for 10 years - deserted and switched off) let this one down. Also, the hotel is situated in a not industrial, but largely car and building orientated area, so the other clientele were mostly traders and/or labourors.

The restaurant downstairs was great, cheap and fresh (apart from breakfast; which was rather basic), though evenings full of aforementioned labourers gauping at the short skirted waitress.

For the same price, you'll be better off taking a more modest room in a 3* in the city centre.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank valsna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
1 review
4 of 5 bubbles Reviewed 28 June 2012

I was in hotel "Avenue" 2 weeks ago with my family for the week- end,I was in a business trip and my family came with me. I made a reservation 1 week before my trip.I was booked a room for triple.The room was large and bright for 1 large bed + 1 single+sofa.We were fealing really great.I wrote about the room in the other rewies and I don't know what they mean tosea about small room.Have youu been in other hotels not only in Bourgas,because here there are really very spacious and comfortable,they have also parking free,good breakfast including in the price and also if You are staying longer in the hotel they make you a discount from the prices.The staff is so nice and if You have some quetsions or problem they do everithing to help you.It is normal some time to have a problem in the room,because this is a bulilding with over 100 rooms,but there is people all the night in the hotel and they fix it.Defenetly We are gratetful to all stuff to Hotel-restaurant "Avenue" and We hope to see You soon again.:)

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plovdiv, Bulgaria
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 10 June 2012

This hotel is behind the big Metro store when you first enter the city from the west (as the first OMV petrol station). We occupied rooms 401, 404 and 409. One bed was full of ants. Why would ants be interested in a clean sheet? Also the door handle in that room fell off. The wall where the refrigerator and TV are located also has a Internet connection. However, there is only one contact/socket so you can only have one thing plugged into the mains/outlet at a time. To plug in my laptop I had to lay on my back under the desk. Rather inconvenient. Nice furniture. good decor. Well laid out bathroom. with a high spigot/faucet for my wife to shave her legs, but also a bracket to allow the shower head to act as a bidet (an interesting concept that I have not see before). However, the spigot/faucet sticks out so far that it hit me in the back when I was taking a shower, The water fixtures in the bathroom were very inexpensive and my wife could not turn the shower on (she had to call me to do it). I could not turn the shower off without extreme effort. The hose that supplied the water to the shower head was missing a washer, as a result water sprayed everywhere. Staff speaks English and Bulgaria (maybe other languages also). Breakfast was included in the price and the restaurant staff understood the need to have boiling water to make a good cup of tea. There are two elevators but the larger one is somewhat difficult to find (it is behind you when you are looking at the tiny communist style 2 person elevator). The hotel staff were neither helpful or friendly. But we did get a discount for all the problems. Price before discount: double 60 Leva (about 30 Euros). Price for a single was 40 Leva (about 30 Euros).

Room Tip: Because it is not on a main road the hotel is relatively quite. Obviously the upper floors are quiet...
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  • Stayed June 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
3 Thank StephenOfSofia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West End, null, United Kingdom
1 review
4 of 5 bubbles Reviewed 2 February 2012

This room is what you expect, and more! Perfect for a boys holiday who barely spend any time in the room! Beds are comfy, theres hot water and a maid who cleans up after you, perfect! Not for families or elderly! Only for young clubbers! Reception dont speak a word of English but you do get the club reps who pop in often! Roughly about 1000m away from beach and 500m from nightlife! No resturant or cafe but a quality Kebab literally 10m from the hotel, definitely recommend it! If I was to return to Bulgaria The Avenue would definitely be my first choice!
YOUKNOWTHIS

Room Tip: Try the chicken kebab!
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  • Stayed July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Avenue

Property: Hotel Avenue
Address: Izgrev, Transportna Street 6, Burgas 8000, Bulgaria
Region: Bulgaria > Burgas Province > Burgas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 21 Hotels in Burgas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Avenue 3*
Number of rooms: 97
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