A friend of ours suggested we stay at the hotel and highly recommended the Michelin one-star restaurant. He called them and booked a half board package on our behalf. Since he is a VIP customer of the hotel, they told him that they were extending a very special rate to us.
We arrived to receive no welcome at all,let alone a special welcome!
We had to carry our own bags to the room over several winding up and down stairs!
The Michelin star restaurant was closed but they had failed to mention this prior to booking despite having been told that that was our express reason for visiting the hotel.
The Bistro is a most unpleasant room - it looks and feel like a shed. The menu is mediocre. Not worth paying these accommodation rates and have to eat in the Bistro.
When we added up the standard tariff rate for Dinner, bed and breakfast it amounted to less than they had charged us for the Half Board package. We were grossly over charged.
When we complained we received an email full of lame excuses and no apology.
Save your time and money - there are thousands of excellent Hotels in France. Hotel Berard is overpriced and arrogant!
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- Also Known As:
- Hostellerie Berard Hotel La Cadiere d`Azur