The phrase style over substance sums up this hotel and restaurant. Staff were clearly uninvolved at what was the end of the summer season and took a while to warm up which they did so the basics are there, they just need re-energising! The style of this hotel is simply fantastic. If only the standard that must have once existed could be recovered. Where are the owners and managers because their absence is clearly affecting standards? Maintenance and cleanliness were largely absent with no sign of a vacuum Hoover in evidence throughout our stay. Attention to detail was sadly lacking although immediately rectified once an awareness was created. Could things not just happen?
Further evidence of declining standards was the potager. Money had clearly been spent but again little or no subsequent care taken so that now it is pretty much dilapidated.
In summary, owners please get a grip and restore the wonderful bare bones back to their original glory!
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- Also Known As:
- Domaine Des Andeols Hotel Saint-Saturnin-Les-Apt