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“Good but Hilly”

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Sea Side Resort & Spa
Ranked #2 of 29 Hotels in Agia Pelagia
Certificate of Excellence
A TripAdvisor Member
“Good but Hilly”
Reviewed 23 July 2014

Beautiful hotel - with stunning views. Must be made aware that it is very hilly with lost of steps and climbs. Lots of rooms have small swimming pools individually or shared. Food was good but after 2 weeks gets repetitive. Very little in the area with a 30 minute walk to agia pelagia itself. Watch out for staff dashing about on scoters and cars as its so hilly. Probably a week is long enough certainly recommended it for that long. The staff were great and pleasant.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (349)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Polish first
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English first
Ghent, Belgium
Level Contributor
164 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 22 July 2014 via mobile

Great hotel,

Super view, great food with enough variaty , good rooms , pleasant and freindly staff ,

Different pools with or without any kids make a choice for everyone
Good located to go for all kinds of trips into the crete island


Some things to think about : stronger wifi and more availability , but the rest are more details

Stayed July 2014, travelled with family
Helpful?
1 Thank peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerseaside, Manager at Sea Side Resort & Spa, responded to this review, 21 October 2014
Dear guest ,
On behalf of all staff we would like to thank you for taking the time to write about your recent experience with our hotel. We are happy to hear that you were pleased with our facilities
We hope to see you again in the nearest future.
Best regards .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2014

I've spent 4 days at Sea side last AUG,
Pros: Modern Facilities ; Freindly Staff , exectionally good food with plenty of veriety for all ages and tastes. It's a perfect spot for a laid back vacation ; However as far as nighlife or shopping goes , its about 40 nin to an hour drive to the city.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank tsachigranot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2014 via mobile

This is fantastic hotel! The wonderful view, the rooms nice and clean, the facilities ate good, the variety of the food is grat everyday other choices and last but not least the service? the friendly staff is fantastic! This all makes your stay at chc seaside resort just wonderful!!!!

Stayed June 2014, travelled with friends
Helpful?
1 Thank Dirk L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 July 2014 via mobile

Arrived at the hotel late to be told there wasn't a room available, after reading reviews on here I wasn't surprised but I was annoyed! The only reason I can think this is people can get late check out until 8pm and I never seen cleaners late on in the day. This was annoying however we accepted the compensation of massages each and unlimited use of the a la carte and Chinese restaurants. We were picked up at 10 am from the sister hotel and taken back to the hotel, from this moment onwards we had a excellent holiday. We had a sharing pool with a sea view, the room was lovely and we had no issues! Breakfast was good, lunch could get busy we always ate before 12.30 and never had an issue. Buffet restaurant at night was also very good. There's an excellent choice and they make pizza's, pasta for you fresh etc. the best meal we had was in the Chinese, it was one of the best chineses I have been too! The adults pool is fab with a great bar service and snacks through the day. We didn't really sit up at the top pool but there was always plenty going on when we did go up My only negative comments are; get the room reservations sorted, you can't get bottled water during the day, they have water machines but not always cool, the pitta breads are flat breads, the pools are salt water and can sting your eyes. Apart from that I loved this holiday and would live to go back!!!

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Gillian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 July 2014

We went there for our honeymoon and we found everything to be amazing. The place where it's located is absolutely gorgeous, the beach by its side it's perfect for snorkelling, food is delicious in all 3 meals offered during the day. Rooms are spacious and comfortable. Service is impeccable. I absolutely reccomend it!
Only thing I'd suggest to improve: set free wi fi also in rooms, not only in common places such as main lobby or bar (as it has nowadays).
Regarding general place on the island, I would suggest to book some place either in Chania or Lassithi, which have better and nicer beaches than those found in Heralkion o Rethymno. for the hotel itself, all 10 pts.

Room Tip: Seaside view it's a must
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Mariu H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerseaside, Manager at Sea Side Resort & Spa, responded to this review, 17 October 2014
Dear guest ,
thank you for your nice review .
It is always very encouraging to hear the satisfaction of our guest .
wishing you a happy happy married time .

We really hope to welcome you again .

Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 July 2014

This hotel potentially has a lot going for it, unfortunately it needs some organisation and management overseeing the day to day running .
Good points are that it is set in a beautiful location with breath taking views . The rooms mostly have a sea view and are spacious and kept very clean by the housekeeping staff. Daily fresh towels for both pool and bathroom. ( unfortunately our bathroom had a terrible smell of blocked drains for the whole week we were there) room 95.
The breakfast and dinner were served in one restaurant which was very well organised , great staff working hard to clear table and serve drinks, we were always welcomed when we arrived to eat.
The lunch was served by the pool bar/ restaurant was in contrast chaotic, not enough staff to clear tables, food running out and not getting replenished in any orderly way. You almost had to hover with all the other people ready to pounce on a table once it was vacated. Often the food here was cold , very little meat , a few bits of fatty pork on skewers, good salads but always the same.
This restaurant really needs someone in charge and maybe even seating people as they arrive once at blue have been cleared and re set. There was meant to be a dress code of no swimwear worn in the restaurant, but often people would be in swim shorts and a t shirt or women would have a sarong wrapped round them but with wet costumes underneath.
My biggest gripe was the adult only pool which had signs up all around the pool and bar area in four different languages (so no excuse) had children running around , in the pool, jumping in , playing on large inflatables while we were trying to have a relaxing swim . As each day went by there were more parents with children arriving at this pool because it was probably less busy. At no point did anyone point out that they should be at the family pool . They were even serving the children at the adult only bar !!
All the staff are very helpful and friendly , perhaps they need a few dedicated staff to act in a managerial role to ensure that people don't take advantage and that. The adult areas which appeal to a lot of adults , are really adult only .

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank weekendjunkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sea Side Resort & Spa

Property: Sea Side Resort & Spa
Address: Agia Pelagia, Crete 715 00, Greece
Region: Greece > Crete > Heraklion Prefecture > Agia Pelagia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Agia Pelagia
#2 Luxury Hotel in Agia Pelagia
#2 Romantic Hotel in Agia Pelagia
#6 Family Hotel in Agia Pelagia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sea Side Resort & Spa 5*
Number of rooms: 248
Official Description (provided by the hotel):
Sea Side Resort & Spa is one of the best hotels in Crete; it combines affordable holidays in luxurious settings, natural gardens, all under the sea breeze of the Aegean Sea. Friendly staff, great accommodation, attention to detail; all these ensure a memorable holiday to all of our guests. Sea Side Resort & Spa is a great way to spend your Greek holiday. ... more   less 
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Also Known As:
Sea Side Resort And Spa
Sea Side Hotel Agia Pelagia
Sensimar Sea Side Hotel
Sea Side Resort & Spa Crete/Agia Pelagia

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