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“AN EXPERIENCE OF A LIFETIME”
5 of 5 bubbles Review of Chromata Hotel

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Chromata Hotel
Ranked #11 of 48 Hotels in Imerovigli
Certificate of Excellence
Scotland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“AN EXPERIENCE OF A LIFETIME”
5 of 5 bubbles Reviewed 2 September 2009

My wife and I stayed for a week at the Chromata from 25/08/09 to 01/09/09 and were blown away from the time we arrived till the time we left. We were greeted with a smile and a glass of Champagne while trying to take in one of the most breathtaking views we have ever seen.
We were originally booked into the "On The Rocks" hotel but were changed due to our room being unavailable. The room we were given was huge and had a large dip pool (approx 8ft round by 4ft deep) which came in handy when the heat got too much (room 8 if you still have to book).
The staff cannot be praised enough. They were there when you needed them and and in the background when you didn't. This made for a thoroughly chilled out and relaxing holiday. Don't go if you expect a gaudy chandelier type hotel as you will thoroughly disappointed but if you prefer quiet sofistication, this is the place for you.........

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BoodaScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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570 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
North Yorkshire, England
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 August 2009

I have travelled extensively throughout the world and this is by far THE best hotel i have ever stayed in, mainly due to the unrivalled quality of the customer service my wife and i received during our week long (4th-11th August) stay at Chromata. We were on the first week of our honeymoon (second week Naxos) and after all the stress of planning a wedding and a generally hectic year, we couldn't have found a more perfect place to relax!

From the moment we arrived until we reluctantly checked out we were treated like Royalty. A Champagne reception, our bags carried all over the place by the porter, friendly smiling staff who always say hello and don't just scuttle past you, beautiful public spaces/pool area/balconies, and our room always immaculate when we returned from our days exploring around the island. Obviously the views are incredible, breathtaking as well, but this hotel is so much more than that!

Don't believe any of the rubbish reviews you read about this place, i have just sat here creased with laughter at some peoples comments; someone complaining about having a real metal key instead of an electronic one was my personal favourite, and cracked marble?!?!? What a bunch of loonies!

Yes, of course there are steps here, the hotel is on the side of a cliff! But whoever wrote that his 24 year old ultra fit, hill walking wife found them difficult must be on crack. I'm a 27 year old, 5'8'', fifteen stone (technically obese) pasty Englishman who hasn't exercised for well over a year, and I had no problem. Honestly it gets me so angry that these people winge about the most ridiculous things.

Our special thanks must go to Peggy and Themistocles for their excellent, unbiased recommendations and opinions of restaurants/car hire/boat trips etc that made our honeymoon so fantastic, cheers guys! We will definitely return and will definitely recommend this hotel to anyone and everyone.

Toby and Nicola Cruse. North Yorkshire, England.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tawc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 August 2009

I never imagined there would be a hotel where you'd have the sense of pure bliss.
This is how we felt staying in Chromata. The location is perfect, there is absolute
calmness, the staff can read your mind... is there more you can ask for?
We had a second honeymoon in Chromata,
I hope there will be a third one soon, sipping wine at the edge of the caldera, surrounde by people who are professionals and really enjoy what they do!
Thank you Roula, Phgh, Themh, the hotel chef and all the staff.
We'll be back!!!!

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank turquise35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 August 2009

I've recently had the pleasure of staying at Chromata, and my stay was nothing less than extraordinary and spectacular. I stayed for 3 days and loved every second. The hotel staff were very accommodating and friendly, the food was excellent and arrived every morning at the time we requested, and the room was so comfortable, charming, and well designed.

Upon arrival, we were offered a welcome beverage(cold glass of champagne), a guided tour of the hotel by the friendly staff, and offered many amenities and suggestions for the island. Make sure to stretch out those glutes! The stairs were heart-pumping! To get around the island, we rented an atv and were directed to a nearby rental place where we were provided with one for 24 hrs. The restaurants in the area were very good, too.

I would highly recommend Chromata to anyone who is traveling with a significant other, best friend, or even an older couple just looking to get away -- anybody you want to spend quality time with. This is the kind of hotel that helps you reflect on life, appreciate the beauty of nature, and rejuvenates your soul. Plus, our driver from the airport informed us that out of all the hotels in Santorini, Chromata is the best. After staying at the hotel, I agree wholeheartedly.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dsgnr33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEW YORK
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 26 July 2009

Santorini was the last leg of our 2 week honeymoon, and we were originally booked for the Sun Rocks hotel. Apparently, there was some sort of reservations mix-up with our travel agency(but I have heard the same story now from 4 other travelers, so wonder if this is a Santorini scheme??), so we were upgraded to the Chromata Hotel. While we were originally a little put off, and skeptical, boy were we pleased when we arrived.

The Chromata Hotel is breathtaking! We were greeted by Eroula(spelling??), the manager, with a welcome glass of champagne. We were given 2 suites to choose from, both suites with dip pools in the room. We chose room 12, which was decorated with art deco mirrors, very funky, "Alice in Wonderland" style furniture, and a nicely stocked mini bar.

Everyday you can arrange breakfast on your private terrace- fresh fruit, eggs any style, frappes, coffee- Greek or American style, Greek yoghurt, you name it. Breakfast always arrived on time, generally served by a very attractive, and attentive waiter, and the views while you were eating were to die for!

The infiniti pool while small, was very chic. There were sun beds running across the pool that allowed you to just dive in direct from the beds if you liked. There was always low, lounge music playing- Bossanova, Jazz, etc..., creating a quiet party atmosphere while you basked in the sun.

The staff- Eroula, Maria, Peggy and Themis, always made amazing bar and dinner recommendations, reservations upon request, and made it their business to be sure you had a memorable stay. They were friendly, conversational, funny, and informal, so you really felt taken care of but in a very informal, non stuffy way. You were in a luxury hotel, but you felt so easy, so comfortable, that you could just stay forever.

I would definitely recommend a stay at Chromata. It was intimate, pleasant, and just a joy. The staff really knows customer service, and with a backdrop like the Santorini caldera you can not go wrong.

Stayed July 2009, travelled as a couple
Helpful?
2 Thank nyalycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 24 July 2009

After much research, I discovered the Chromata in "Frommers Greek Islands" book. I followed this up with research on the internet and decided to take a chance and reserve it. I was keeping my fingers crossed, as I was booking not only for my own family, but for two other families as well and wanted to ensure the rooms in Santorini were outstanding. I am happy to report that each member of our group was beyond thrilled with the Chromata.

When we arrived, our luggage was taken care of immediately, we were warmly welcomed in the main reception area with champagne for all. This gave us the opportunity to take in the incredible view of the caldera. Roula, the Manager, arrived shortly to welcome us and give us the happy news that 3 of our 4 rooms had been upgraded. Each of our four rooms was stunning and unique. Only one of the rooms was small - the standard double beds in Greece are smaller than what we are accustomed to in Canada. However, our teenagers were enchanted with the room - they loved the 'cavelike' nature of the room and its coziness.

Words simply can not describe the view at the Chromata. The location was fantastic as well. There were two small markets and several excellent restaurants within a 2 minute walk. The footpath to Fira (a mere 20 minute walk - well worth it!) was directly outside of the hotel. We were glad to be away from the main tourist areas, as it was quiet in the evenings, yet it was easy to explore the entire island from our central location.

The service was outstanding. Roula and her staff accommodated our every request in a timely and efficient manner. The staff were friendly, and had the ability to foresee our needs. The staff consistently went out of their way to ensure our stay was enjoyable and memorable. The food was EXCELLENT - best Greek salad in all of Greece.

My advice to fellow travelers - prioritize your wish list. If you are looking for an immaculate, 5 star hotel, the Chromata is not for you. In fact, you may have some difficulty finding what you are looking for in Santorini (unless you have $5,000 a night to spend). It is a small island and does not have the infrastructure that we enjoy in North America. However, if you are looking for a memorable experience - a breathtaking view, outstanding service, unique rooms - then the Chromata is definately for you!

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CanadianContingent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 July 2009

Magnificent views of the volcano but there are a bunch of similar hotels with the same view and better service. In short:
1. Laundry services inadequate-dirty towel upon arrival
2. The balcony where breakfast was served soiled with cats litter constantly, no one cleaned it up till the very last day
3. Rusty soap bottles, cracked marbles, TV set of 1990s

Pool environment very good overall but the pool area a bit small and the photo posted in the internet a bit deceiving.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank szaraNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chromata Hotel

Property: Chromata Hotel
Address: Imerovigli Cyclades, Imerovigli 847 00, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Imerovigli
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Luxury Hotel in Imerovigli
#13 Romantic Hotel in Imerovigli
#16 Family Hotel in Imerovigli
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Chromata Hotel 5*
Number of rooms: 26
Official Description (provided by the hotel):
Member of the Small Luxury Hotels of the World, preserving the Cycladic architecture, Chromata 5 star hotel both astounds and enchants visitors on so many different levels; from the hauntingly beautiful interiors within each of its 22 rooms and suites conveying the heavenly lifestyle of the island, to the uniquely captivating infinity pool from where one can literally breathe in the sheer essence of the volcano. Hidden oasis of calm on its back the Chromata's alfresco Pool Cocktail Lounge and Gourmet Resto offer three types of views: volcanoscape, poolside charm and natural splendor for long languorous afternoons stretching into the night. ... more   less 
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Also Known As:
Chromata Hotel Imerovigli
Chromata Hotel Santorini/Imerovigli

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