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Heliotopos Hotel
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Reviews (438)
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All reviewsnatural cavecave restaurantsqueezed orange juicehighest point of the calderaspent a weekamazing hotelviews are spectacularwould highly recommend this hotelaegean seabreakfast was delicioussantorini experiencecave roomthe clifflocal winewe loved our staysmall poolwatching the sunset
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225 - 230 of 438 reviews
Reviewed 5 March 2013

We stayed in this hotel the first W/E in March and the staff was very helpful and friendly, but not intrusive. We felt as if we were staying at the home of a gracious host. Our room was comfortable and we LOVED the electric bed warmers, since it was still a bit cold during the time of our visit. It really felt at home. My daughter was not feeling well one evening and they brought some warm soup to the room for her. Breakfast was good and we were offered fresh eggs, they also went to the store for hot chocolate mix when we asked if they had it rather than saying no. I would choose this hotel for anytime of the year I have the opportunity to visit Santorini.

  • Stayed: March 2013, travelled with family
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1  Thank jakrovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2013

We were married at the Heliotopos in 2007 and were offered a free vow renewal if we returned to Santorini for our 5th anniversary.

We arrived at the hotel around 10 am after around 30 hours of travel. (We had a 15 hour layover in London and did some sightseeing) Our suite wasn't ready so early, so they gave us a different room to take a nap and had our room ready for us when we woke up.

We rented a scooter, which I highly recommend if you want to visit the beaches, ruins and wineries the island has to offer. One of the greatest memories of my life is riding on the back of a scooter with my new husband, on a cliff overlooking the caldera. Breathtaking.

Our wedding was lovely, and Lila took care to make sure everything was perfect. It was so nice to tell her a few preferences and have her create such an amazing event. Everything was just as I'd pictured it.

Our wedding was rained out (something Lila told us had never happened before) so we postponed until the next evening and the hotel arranged for us to have dinner in a local tavern in the hills. The owners there were great and fed us a four course dinner with wine on the hotel. Before this dinner, Lila took us to a winery on her own time to show us around and help us order a case to be shipped home.

The views all over Santorini are some of the most amazing in the world, but the Heliotopos really went above and beyond to make sure we were happy with our entire experience. They even delivered a breakfast tray to our room the night before our very early morning flight home so that we wouldn't be hungry during our travels.

Their breakfast was typical European continental. Cheese, meats, breads and spreads, cereals and yogurt. Some fresh squeezed orange juice, made from oranges that had just come in from Crete, and coffee. I found the Greek coffee to be a bit grainy and stuck with latte.

One thing to consider when traveling to Santorini is the buildings are made from cinder block. This means they are not water tight. If you find yourself caught in rain, expect to have some wet floors in your hotel room. We had some trouble with water, but the staff was quick to rush in to clean and look for a solution.

I hope to spend several anniversaries at Hotel Heliotopos!

Stayed: May 2012, travelled as a couple
Thank Amber H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013 via mobile

We stayed at Heliotopos for 3 days recently. The views from the hotel are breathtaking. In fact it probably offers one of the best sunset views in winters across the island. I am quite tall and had trouble fitting into the room we were given. Yiota responded immediately by showing us a room which I would fit into. The rooms were great with a nice bedroom below and a living room and kitchenette upstairs. We had a small balcony to ourselves. The service was great and so was the breakfast. Would highly recommend it to travellers. Just a heads up on the food besides breakfast. It is average but the hotel owners did suggest it would be basic before we ordered, hence no complaints infact really appreciated the honesty.

  • Stayed: January 2013
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Thank karanbhagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2013

We really enjoyed our one-night stay at the Heliotopos Hotel just after Christmas. The rooms were pretty good, clean and comfortable. The place has a lot of local island charm but do not expect the experience to be in par with a luxurious hotel in metropolitan cities. You may have some issues with space/height if you are big/tall but we certainly didn't. The somewhat cave-like dining hall was really cosy and the breakfast served was yummy with various local stuff including cheese and olives. The gentleman who appeared to be the manager (and whose name I forgot) was a nice fellow who gave us tips on optimizing our time there - where to get the bus to Oia from and the ideal time to leave for the airport (given it was winter when the airport opens up only for a couple of flight to/from Athens) all of which worked out really well for us. The best part about the hotel's location/orientation are the spectacular views of the crater (with Oia on one side) that can be enjoyed right from your room (in winter) or the terraces attached to most rooms. The main town center of Fira is a little distance away which can be covered on foot but it's not a quick/short walk. Overall we really liked the place and highly recommend it!

  • Stayed: December 2012, travelled with family
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Thank deepdebroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2013

After reading many positive reviews on TripAdvisor, we decided to select Heliotopos Hotel for our first trip to Santorini. Although the view from our hotel room was outstanding, it was about a 35 min walk to the capital city of Fira, which is the closest place to find food, shopping and entertainment. Renting a car is advised if staying anywhere in Imerovigli. Because we visited Santorini in the off season of December/January, our choices for dining were extremely limited (Most of the restaurants close during this time).

When we asked hotel management for recommendations for a restaurant they offered nothing and encouraged us to dine at the hotel. This was a mistake. The food was awful... the selection was limited and nothing seemed fresh right down to the cold canned tomato paste/sauce that was served with my sub-par, tasteless Chicken Souvlaki. My boyfriend was just as unhappy with his meal. We had experienced many Greek dishes in Athens before making the trek to Santorini, some better than others, but nothing was this bad. Because of the rave reviews we decided to try the breakfast, even after this discouraging first meal. The selection for breakfast was: Spinach pie, Greek cookies, cereal, bread, honey and jams. None of which were impressive or really tasted good at all.

When asking about trips, excursions or other restaurants the hotel staff was not helpful. They acted as if they were the only place open on the Island. There was one woman, whom we did not encounter until day 3, who was more helpful when she heard we were going on a boat excursion and offered to call and ensure the boat was running (which we essentially already did ourselves).

The view from the balcony of our room was fantastic. The inside of our room was quaint and simple, but cute. We had problems with the electricity going out several times but management was quick and helpful in resolving the issue. The shower leaks onto the bathroom floor, a lot. We resorted to wearing flip-flops in the bathroom to keep our feet dry. When we requested additional towels and linens, we were told they were not on site and we would have to wait for the outsourced cleaning crew.

All-in-all we were disappointed and confused about how this hotel received such high ratings. Perhaps it was because it was the off-season.

  • Stayed: January 2013, travelled as a couple
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4  Thank Ashley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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