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“a nightmare......totally substandard”

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Aeolos Studios & Suites
Ranked #38 of 51 Hotels in Imerovigli
Certificate of Excellence
Reviewed 17 June 2014

This was my WORST hotel experience ever.I cant figure out how this place has got a 4.5 rating by TRIP ADVISOR and i definately dont think it can be called a 4 star property.i would not even rate it as a 3 star budget hotel. .they do not even have a proper reception and you are totally on your own after 9.00 p.m till the morning 9.00 a.m. There is nobody from the hotel there not a single person whom you could contact even in an emergency......there is a telephone number but no one answers the phone after 8.00 p.m .One night i was with some friends and my husband came to the hotel early there was nobody at the reception to give him the keys....he had to wait out for almost 2 hours, They dont have a car park and the lane leading to the hotel is in a major need for repair and doesnt even have street lights, its really dark. We stayed for 3 nights and our bed sheets and the towels were not changed everyday,.the rooms were not cleaned.When we got back there was no one there and even in the morning the staff said that they can not give us clean towels till the cleaning lady comes and she comes at 11.00 a.m.so we had to wait for her.they said that they had not cleaned our room as they were busy cleaning the hotel after the rain.There is no buffet breakfast and since it is served in your room, they do not give you a repeat of anything , you just get what they serve you at one go. NO window in the room and NO dustbin even .....and i paid about 200 euros for the room.The only plus is the view , which you could get at a lots of places in santorini in any case .There is one of the staff i remember who was just so helpful with his tips for the restaurants and he really recommended some great places(j forgotten his name though....i thing it was marlo or something). I am a frequent traveler and generally refer to TRIP ADVISOR for my bookings, but this place was a total disaster. Will so warn people against this place.

  • Stayed: June 2014, travelled as a couple
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1  Thank harsha461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 - 120 of 232 reviews

Reviewed 15 June 2014

My fiancee and I had mixed feelings about the Aeolos Suites, but it was ultimately the friendly and considerate service of the staff that really turned our stay into a four star experience.

While the view from the balcony of our Honeymoon Suite room more than paid for itself, we found the fittings and decor to be more in the range of a three star budget hotel. Certainly, the inside of the room is not what one would expect for 200 Euro per night.

This said, any hotel on the island with a view of the caldera is priced in this range and higher.

The included breakfast is a kingly spread of excellent quality Greek yoghurt, coffee, fresh orange juice, croissants, cake, fruit and varying traditional greek treats such as feta and sundried tomatoes on baked biscuits. The staff will serve your breakfast to either your private balcony or to a poolside table, and enjoying it before the magnificence of the caldera view is truly a wonderful experience.

The extremely patchy wifi was a minor complaint, as was discovering that all toilet paper would need to be placed into a waste bin rather than the toilet. To be fair, this is the case with most plumbing on the island, and indeed, in all of Greece.

Upon checkout, the employees were nice enough to allow us to leave our luggage with them at no charge, and when we strolled back later in the afternoon with quite a few more hours to kill before our 1am ferry, they were more than happy to allow us to utilise the pool and deck chairs to relax.

We did our research before booking with Aeolos, and still believe that the price we paid secured us the best view and room that our budget allowed. For a standard room with a well-placed jacuzzi and a stunning view, the Aeolos is sure to be as magical for you as it was for us so long as you aren't pedantic about the finer details.

Stayed: June 2014, travelled as a couple
1  Thank dilemmilou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

This is a very nice hotel with a really wonderful view of the Santorini caldera. The staff is very nice and the room is very clean. The breakfast is good and abundant and it is served on tables on the terrace. The hotel is located at Imerovigli, a wonderful small village near the main town of Thira. Imerovigli is also very nice and more quite than Thira. This hotel is generally very quite because it is far from the road. There are only two small problems if you choose the cheaper room (I payed 150 Euro per night): there is only the door and thus you do not have windows to change the air (but there is the air conditioning) and there is a little bit of noise from 8:30 in the morning due to the reception located just one meter from your door. If you choose the more expensive rooms you will have more quite, privacy and windows. It is nice that each room has a beautiful double hot tub, and if you want to cook in your room, there is also a small kitchenette. Well, at the ending it was a good staying at this hotel taking into account the 150 Euro per night because Santorini is very, very expensive, at least if you want to sleep at the caldera side. If you want to stay into this budget I recommend this hotel.

  • Stayed: June 2014, travelled as a couple
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Thank Alessandro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

My wife and I stayed at the Aeolos Suites for three nights. We had an issue with our room and the hotel graciously upgraded us to a nicer room at no cost. The staff was very courteous and attentive. And of course the views were stunning.

  • Stayed: June 2014
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4  Thank Jonschoe8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

We enjoyed 6 wonderful nights at Aeolos. The view from our balcony was just WOW! It is located close to Fira city, in a very quiet village facing the Caldera. Our suite was well decorated, clean, the staff very friendly, and helped us with really good suggestions on local restaurants and beaches.Absolutely recommending it to anyone that visits Santorini. It was our first time on Aeolos, and we will definitely do it again !

  • Stayed: May 2014
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2  Thank Marioross8790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Have you ever imagined being in one of the 10 best in the world places to be, having SPA in your room with a glass of an excellent fresh local wine and at the same time looking at one of the most spectacular seascapes of infinite blue, only interrupted by an active volcano?
Yes, I have done that! No kidding, the place is Aeolos suites and apartments in Santoniri. Located on the highest of Santorini villages, Imerovigli, is one in a life time experience. Honestly, after my first visit a few days ago, I am already considering my next visit!
Aeolos is buld in the traditional unique way of Santorini, the rooms are excavated in the volcanic rock. This gives them the charm of the old and traditional, but at the same time they provide all comforts desirable. That includes also WiFi. Clean, comfortable, quiet, equipped with SPA, refrigerator and a cooking corner, cannot but make you love them at the first look.
Breakfast by the pool, right outside your room, having this spectacular view in front of your eyes, is something that you will never forget. The breakfast itself is rich, fresh and renovated day by day. The ingredients are the best and the quantities more than enough.
Last but not least, the hospitality of the owners is unique. Any information necessary or personal need will be provided immediately, there is a friendly climate in the air and you can see is smiling faces. And that includes all the staff.
I tent to talk much, I am sorry but it was exciting! How can I forget it? Just try it and you will understand.

Room Tip: Just tell the owners what you need!
See more room tips
  • Stayed: April 2014, travelled as a couple
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3  Thank Stavroulakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Our best friends recommended Aeolos, and now we understand why. Upon our arrival we received very warm of welcomes from Daphne at the reception. It is a boutique hotel , and the staff during our 3 nights stay offered us great service.The location is perfect facing a breathtaking view, very quiet, and we never missed a sunset from our balcony. Our indoor Jacuzzi was spacious and we enjoyed it every day. Breakfast among other things had greek yogurt with honey, and home made bread with cheese, and lots of fruits.Everything was clean and the owners very accommodating and helpful. We will go back again as soon as possible !!!

Room Tip: Try the honeymoon suite
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  • Stayed: May 2014, travelled as a couple
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3  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aeolos Studios & Suites

Address: Imerovigli 84700, Greece
Region: Greece > South Aegean > Cyclades > Santorini > Imerovigli
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
#27 Romantic Hotel in Imerovigli
#29 Luxury Hotel in Imerovigli
Price Range: £101 - £239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aeolos Studios & Suites 4*
Number of rooms: 7
Official Description (provided by the hotel):
Boutique Hotel on top of the cliffs of the Caldera of Santorini island facing a breathtaking view are built according to the Aegean architectural style and located at the picturesque village of Imerovigli, on an altitude of 330 m. offering wellness by the outside pool or at the studio's indoor Jacuzzi, with aromatherapy, in tranquility and relaxation for a memorable vacation. ... more   less 
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Also Known As:
Aeolos Villas Santorini Hotel Imerovigli
Aeolos Hotel Santorini
Aeolos Hotel Imerovigli
Aeolos Studios & Suites Santorini/Imerovigli

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