I didn't stay at the hotel to write a review concerning the food and rooms.... bla bla bla.... but the terrible thing is that we were 3 couples: we had our receipts of 310 euros/per couple for 2nights at this hotel: we arrived for check in: we had to ask the people on the road : where is the hotel... nobody knew... thank God that "Jimmy Rent a car" guided us: it was a faraway walk from the main road: all stairs not reached neither by motorbike nor by car... we had to walk carrying our bags for huge stairs down... Passing next to the rooms (no privacy at all) after arriving: the reception lady told us: "sorry i have a reservation for 4 persons only". after showing her the travel agent documents and the signed receipts she started talking on the phone (in greek) and she suddenly said: "ok i will transfer you to another hotel for the same owner" i asked her if it is also called: "irini villas" and how could this happen and how can we make sure it is a good hotel: 'she was like :no it is called something else but why do u care if it is for the same owner and it is 5 stars not 3 stars so you should be thankful because u r gonna stay in a 5 stars hotel although u paid only for a 3stars... she said please walk with me: this way..... we re-carried our bags and we asked her if there is any helper: she said meanly: "no there is only me" and she started walking up the stairs stopping each 30sec and telling us: plz walk faster... i asked her on the way what about the 4 other persons that are gonna follow us: "she said: you will all be in the same hotel no reservation is done for any of you (although 5 min ago she showed me a 4 persons reservation for the other 2 couples that were following us)... we arrived on the main road she talked to a mini van taxi and we noticed that she was describing the hotel road and address ... finally she told us this is our hotel shuttle (she was lying) and he will drive you to the hotel.
on the way: he started asking for the hotel address, finally he arrived and we met "JAMES" the hotel owner (so this is another lie and the hotel was not to the same owner) James showed us our small rooms and when we negotiated him he answered: you only paid 80 euros/per night and this room's budget is 100 euros/night : here we were so surprised and we showed him our receipts (155 euro/night) so he became so angry because it is not the first time he accepts people from other hotels and those hotels are earning commissions: but a 200% commission is not acceptable at all... And it reflected negatively on our room quality and we started to feel that our vacation was ruined ,,,,,, so we called our travel agent and we explained our case and when we promised James to pay the full amount he directly upgraded us to his beautiful luxurious honeymooners suites with Jacuzzi ... SAVE THE NAME: "IMMEROVILI PALACE HOTEL" it really is a PALACE Best sunrise and sea view... it is heaven... the owner helped to carry the bags HIMSELF and offered many times free shots and alcoholic drinks... and played our favorite music on pool .... Wee felt like home : the food an cleanliness was great and he assisted us to get best prices for best excursions….. we came back to lebanon 2 days ago and till the moment he didn't get his money yet.... but we are fighting IRINI and the travel agent to get his full money.... Since IRNI Villas is insisting to get the money from the hoojoozat.com and to give himself the half amount to James…. Shame on you IRINI …the cheapest people… ever……
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- Also Known As:
- Irini`s Villas Hotel Imerovigli
- Irini's Villas Resort Santorini/Imerovigli