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“Enjoyable Stay” 3 of 5 bubbles
Review of Hotel Playa de la Luz

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Hotel Playa de la Luz
Ranked #2 of 9 Hotels in Rota
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Enjoyable Stay”
3 of 5 bubbles Reviewed 6 May 2014 via mobile

Just returned from a nine day stay.

We enjoyed ourselves and have returned suitably relaxed.

On the plus side, the hotel is high quality and it shows wherever you go. The grounds are well kept, pool area clean and the staff are pleasant and helpful.

The buffet style dinner at €20 is not cheap and the quality of food is not reflected in the price.

If booking, the standard double is in fact a twin room with two single beds. This issue resulted in a heated discussion at check-in but was eventually resolved.

WiFi has been mentioned before and the hotel have promised upgrades. It would seem that the upgrades have not taken place as the speed is still painfully slow (taking a minute to load the BBC home page).



Stayed May 2014, travelled as a couple
Helpful?
1 Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 7 May 2014
Dear Client,

Thank you very much for your comments, it always help ut to improve ourselves.

We are glad that you enjoyed your stay.
About the room, we have all kind of types of rooms, with twin beds, king side beds, Junior Suites..., last week-end we were fuly booked, so maybe for the reception it was not easy to find just what you wanted.
And for the Wifi, we have already improved it, we have now 2 systems, a normal one, that if the hotel is fully booked it is maybe not so quickly and a high speed, that is not free, but is not expensive either.

We hope to welcome you back soon,

Best regards,

Sophie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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495 reviews from our community

Traveller rating
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    51
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    11
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Scottish Borders
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 April 2014 via mobile

We stayed here last night and had a relaxing and enjoyable break. The large room had a separate sitting room and impressive bathroom. The bedroom looked directly on to the beach. The hotel is nicely laid out with a good variety of eating and drinking options. The staff, without exception, we're courteous and helpful. There are some good walks next to the hotel and there is always something going on at the beach. The only complaint is the rather restrictive hours (1000 - 1500) that the pool is open. Apart from this I can think of no better place to have a break.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Harry_Mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 15 April 2014
Dear Client,

Thank you very much for your nice comments, we are very glad that you enjoyed your stay with us and that you had a great time.

We hope to see you back soon,

Best regards,
Sophie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Málaga, Andalucia, Spain
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

Had 5 days at this hotel recently. It is a little out of town but right on the beach which is golden sand. The junior suite we had was spotless ( I am fussy when it comes to mattress covers and pillows) both of which passed inspection, they appeared new. The reception personnel were very helpful with times of catamaran to Cadiz and also booking a river trip for us and even supplied a detailed map of how to get to the town where it left from. The only small criticism I have is that the elevated pool area which had glass panelling around it area seemed to be closed off, although the pool was filled. The gardens were very pleasant and the large pool was filling as we were there, although it was much too cold to swim! Also there seemed to be plenty of sunbeds. The wi fi was quick and free, the breakfasts were served buffet style and had hot and cold food available.Lots of walks nearby along the boardwalks too. I would recommend this hotel to anyone.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 3 April 2014
Dear Client,

Thank you very much for your comments and nice words about our Hotel.

We make special attention to the cleaning of the rooms and of the total of the Hotel in general.
Our swimming pools are always open, sometimes we have to do some works in it, but you can swim the all year around (allthough in winter time it is not hot)

We are very happy that you enjoyed your stay and we hope to see you back soon,

Best regards,

Sophie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torrox, Spain
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

We are just back from a very relaxing and enjoyable break of 5 days in the Playa de la Luz hotel. The hotel is beautifully situated especially if you enjoy walking and you are NOT looking for lots of night life. The rooms were adequate, very clean, the breakfast had a good selection of hot and cold foods and the staff were very helpful and friendly. The lovely lady on reception was most helpful when booking the river excursion and did all the organising for us. We were there to relax, chill-out, do some sight seeing and this was a good place to do them all. At this time of year the main area for restaurants was in town, a long way to walk but we had enough choice during the 5 days around the hotel area to satisfy us.Also the hotel does food in the evening too although we didn't try that. We would definitely return.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Padi_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 31 March 2014
Dear Client,

Thank you very much for your nice words about our Hotel.
We are very happy that you enjoyed your stay.
It is a very nice time to come, relax and have some sun.

We hope to welcome you back soon,

Best regards,
Sophie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birgu (Vittoriosa), Malta
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 March 2014

I stayed this week for the third time in Hotel Playa de la Luz. It is a beautiful hotel resort with real Andalucia, charm and character. The hotel is situated nearly on the beach and next to a kilometers long zo e of du es and forest. Playa de la Luz is the ideal place for a relaxing holiday and to recharg the batteries. The hotel staff is very friendly an really caring, the food is great and the rooms have all the comfort items and ammenities you can imagine. A four star plus hotel and experience.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GeertSciot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 31 March 2014
Dear Client,

Thank you very much for your nice comments about our Hotel Playa de la Luz.
We are glad that you had a nice time and that you enjoyed your stay.

We hope to welcome you back soon,

Best regards,

Sophie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rota, Spain
1 review
2 of 5 bubbles Reviewed 25 March 2014

I have been already in many places around Europe and some north Africa. I know what does it mean 2,3,4stars of hotel in Europe and 5 stars in north Africa. Based on advertisments and the current comments from other tourists I expected much more than I got during the 5 days stay in the hotel.
Negatives:
1. First of all the Internet access - WiFi was horrible POOR (average 5kbps - nowadays almost nothing). This means no video for Skype almost 1 hour for sending an e-mail with attachment. I tried to give the chance to improve the service by informing the Reception. Initially they agreed to make the appointment next day with me and the service company (ISP), but finally the man in the reception told me it is not possible to get any improvement - It is like it is. :(((( I have to add that I called the Reception before booking to make sure that Internet is fine and available!
2. Next the swimming pool was under renovation. Somebody says - it must be done - OK but why I was NOT informed in advance on such situation ???!!!
3. The quality of food was less than average.
4. I was not informed, what I can do in this off-season time in the vicinity of the hotel.
The positives:
1. Close to the beach.
2. Clean rooms.
3. Small fridge.
4. TV with 3 channels using ENG (OK it is not really positive, but I try to be polite).

Room Tip: Here are very limited rooms with sea-view. More details via reception.
See more room tips
  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank EuropeTraveller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 27 March 2014
Dear Client,

Thank you for your comments, it help us to improve ourselves.

From tomorrow we will have a new internet company and we will have very high quality.

Our swimming pool had a little problem and had to fix it, on the main time we did all the cleaning of the swimming pool.

I hope you come back soon, so that we can show you how our Hotel is and the quality that we have.

Waiting for your visit,

Best regards,
Sophie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brandon, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 January 2014

I stayed at this hotel after I my plane was grounded and there were no available rooms on the naval base.. happiest accident ever! I slept with my balcony doors wide open and the breeze was amazing! It's in a good location, too. Plenty of restaurants around and, of course, the beach is right there.

Room Tip: If you can, get a balcony room. Worth it!
See more room tips
  • Stayed August 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jjenkins04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sophiedcvdk, Director General at Hotel Playa de la Luz, responded to this review, 29 January 2014
Dear Client,

Thank you very much for your nice comments about our Hotel Playa de la Luz and about our rooms.
The rooms really fall on the beach, so it is really the best place to have a nice and quiet rest.

We hope to see you back soon,
Best regards,
Sophie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Playa de la Luz

Property: Hotel Playa de la Luz
Address: Avenida Diputacion s/n, 11520 Rota, Spain
Region: Spain > Andalucia > Province of Cadiz > Rota
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rota
#1 On the Beach Hotel in Rota
#2 Luxury Hotel in Rota
#2 Business Hotel in Rota
#5 Family Hotel in Rota
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Playa de la Luz 4*
Number of rooms: 228
Official Description (provided by the hotel):
Right on the beach, surrounded by dunes and pine forests, the hotel faces the Atlantic Ocean. With traditional Andalusian architecture of only two floor, the 210 guest rooms are placed around two large garden patio areas, with all the whitewashed charm of an Andalusian Village. ... more   less 
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Also Known As:
Playa De La Luz Hotel

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