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“Not quite Serenity but great apartments!”

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Serenity Apartments
Certificate of Excellence
Kimpton, Hertfordshire
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Not quite Serenity but great apartments!”
Reviewed 4 August 2014

Just got back from staying at Serenity for 10 nights, two adults and two children. We had room 103 on first floor and like everyone says the views are amazing and the rooms and balconies are huge and so clean you could perform operations in them. I paid 75 euros a night for the four of us which is the height of summer holidays I thought was excellent value.

It really is not a hotel it is simply apartments, it has a nice little shop which is reasonable and the staff are friendly and helpful although a bit stressed at times. It is on top of a hill and quite remote but its a 15 min walk DOWN to beach and 45 back up especially in the heat. We always got a taxi which is less then 3 euros every time. As people have mentioned its a sun worshippers paradise, the pool is great never had to reserve a sun bed.

The only reason I personally dont give it 5 is that EVERY night and I mean EVERY night, the hotel down the hill to the left plays thumping music which travels up the mountain every night till 11pm sometimes 12am. Karaoke night was that loud they might as well have been on our balcony but I suppose to many who goes to bed early anyway but it was annoying for sure. Also the internet was shocking I brought it for 3 nights and you can barely get a signal ANYWHERE in the hotel for about 6 euros a night, I did ask for money back but still have not had it credited. They really should not be charging for it.

The final thing was the staff could have said on leaving have a nice trip back or did you enjoy your stay but hey there you go. So we really enjoyed it and we felt we got value for money.

Room Tip: Do not go for a room on ground floor, no privacy as it looks on to pool!
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank roka30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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200 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
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English first
Stockholm, Sweden
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2014

We stayed at Serenity in July 2013 and came back 2014. Everything was just as good as we remembered it:
- Nice, clean and well-kept apartments containing everything you need (well thought through!)
- Large terrace with a fantastic view
- Nice, quiet, restful pool area
- Fantastic (helpful but unobtrusive) staff that work well as a team
- Minimarket that contains more than the initial impression would suggest
- The only negative is the noise coming from the hotel opposite during their evening (the volume was lower this year than last, let’s hope that they get a complete stop on the loud music and keep Amadores a serene contrast to Playa del Ingles and Puerto Rico!)
In our view, this well-managed hotel is far better hotel than its three star rating indicates, far better than many four star hotels.

Room Tip: There are apartments with a connecting door between the terraces, perfect when travelling with teena...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank KdB-44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 July 2014 via mobile

+
The view was wonderful because of the location of the hotel.
The apartment was clean and beautifully decorated. They cleaned and did the dishes for you every day.
The staff were helpful and very friendly.
A very calm and peaceful hotel.

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The hotel was far away from the beach, restaurants and other shopping activities. But taxi in amadores is cheap and for about 2 euro you can go to the beach, where there are a few excellent restaurants, and for 4 euro to nearest town puerto rico where you can visit the shopping center Europa.

Stayed July 2014
Helpful?
2 Thank Josefin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2014

Having based our last 2 trips (Rome & Venice) on Tripadvisor and not being diappointed in either, we again found ourselves putting our faith in reviews for Serenity.

All I can say is thanks to everyone who tried their best to state just how good this hotel was, it was more than we expected and can't wait to return.

Spa, pool, lounging area, self catering facilities, shop, internet/wifi... all that was missing was a bar/bistro but with so much choice in Amadores or Puerto Rico there really is no need for it. This also allows for the hotel to remain tranquil throughout the day but at the same time allowing families and kids to enjoy the pool.

As everyone says the taxis in Amadores/PR are so cheap there is no need to worry about being high on the hill, the taxi will pick you up within minutes and drop you down for €3 and there's always one available to return from whence you came.

The beach albeit man-made makes a beautiful shell shaped cove with plenty of choice when it comes to beaching it, loungers, shops and restaurants.

Couples or families it's all there and I for one or should that be 4 cannot wait to go back.

Room Tip: Everything has a sea view, choice is at what level of 4 you want to see the view from
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Eliot G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2014

From the moment you meet the very nice people at Serentiy, you cant fail to feel at home and relaxed. The small touches like the name acrd on the appartment door shows how much they appreciate the need for those little touches. The pool is excellent and the numbers sunbathing are always manageable. The little shop on site has a great stock of the staples needed. The appartment was very clean, well laid out and had everything you need for a great relaxing stay. Thye spacious balcony is a boon, as is the under cover car parking. Great place and we will be back.

Room Tip: Use super dino supermarkets, much cheaper than the local Spar. Taxis are cheap and the food locally...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Mik W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, England, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 July 2014

I stayed here for one night only but would love to stay there again. The staff were welcoming and friendly and the apartment was clean and comfortable. The pool area and lounging deck were gorgeous and the views fantastic , breathtaking, wonderful. All in all it's the ideal relaxation spot for couples or singles alike. The little shop next to reception was well stocked and the prices not to bad considering the hotel is off the beaten track.
A wonderful experience!

Room Tip: The higher the room the better the view.
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  • Stayed May 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Marion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 29 June 2014

Lovely apartments fully equipped with a small shop downstairs . Beautiful views , staff friendly..only thing I didn't like was having to pay for wifi which was 6 euro per day and also the beds weren't very comfortable ! However would return again !

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nother36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Serenity Apartments

Property: Serenity Apartments
Address: Calle San Borondon 9 | Playa Amadores s/n, 35138 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Hotel Style:
Ranked #2 of 48 Speciality Lodging in Puerto Rico
Price Range (Based on Average Rates): £
Hotel Class:2 star — Serenity Apartments 2*
Number of rooms: 40
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Also Known As:
Serenity Apartments Hotel Puerto Rico
Serenity Apartments Puerto Rico, Gran Canaria

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