Myself, wife and two daughters have just returned from a two week stay at the Terraza Amadores (first time in Gran Canaria’ so have not been brain washed!).
We would recommend these apartments without hesitation. We have stayed in a number of Self Catering Apartments over recent years at various resorts and these were by far the quietest, cleanest, well managed, with the most friendly staff we have experienced to date.
Our apartment (No. 307) was very clean and spacious and being on the higher floors you have a good size balcony with table, 4 chairs and 2 sun-beds. Unless on the 4th floor all balconies will be partially overlooked from above due to the building design (not a significant problem unless you plan to do something you should not!). The facilities in the kitchens are basic and no different from any other Spanish self catering apartment we have had. There was sufficient cutlery for the number of people staying in the apartment, four in our case, two cooking rings and a microwave. A coffee maker and toaster were also present. The pool area and pool were very clean and sun beds plentiful (Achtung – some individuals did like specific areas, so did put the towels out, but not many).
The pool bar appears to be run independently of the apartments. Alvairro and Julie are particularly friendly and always have a smile. The bar happy hour runs from 3pm to 6pm with two for one on cocktails, soft drinks and spirits. The beer is already reasonably priced so not included.
The maids came in at least every other day, removing rubbish, cleaning etc. The sheets were changed at least twice during our 14 night stay (One sheet out of twenty four we had did have a small hole but after carrying out a full risk assessment I decided the risk to Health and Safety was minimal so did not mention it!). However, I have no doubt that if It had been mentioned to Neives the Manager/Receptionist that it would have been replaced immediately. I know this because no where is perfect and we did have a few issues during our stay i.e.
• Electronic Safe malfunctioned – New safe fitted by maintenance man that afternoon.
• Toaster malfunctioned – Replaced with a brand new one within the hour.
• Requested additional pillows – Further pillows provided later that day.
• Tea towel missing after maids removed old one – Clean towel provided immediately.
In an Ideal world everything would be perfect from the start, but this is rarely the case. The sign of a good business is how well it responds to problems and from my experience this establishment responded well every time when they were given the opportunity to do so.
In conclusion these apartments are clean, quiet and well managed and all the staff from both the apartments and pool bar we came into contact with were pleasant and helpful. We do intend to return next year given the opportunity.
- Official Description (provided by the hotel):
- Terraza de Amadores is 350 metres from Amadores Beach, in southern Gran Canaria. It offers an outdoor pool, and all apartments have a private balcony with superb Atlantic Ocean views.Each Amadores apartment has a living room with a TV and sofa bed. There is a safe, and a private bathroom with a shower. The well-equipped kitchenette comes with a fridge, microwave and coffee maker.The complex has a poolside bar and a snack bar. There is a supermarket on-site, and room service is available.Terraza de Amadores has a garden and a terrace. There is a billiard table and massage can be requested.You can hire a car at the complex, and free parking is available nearby. Anfi Tauro Golf Club is a 5-minute drive away. Internet connection, via modem, is offered in public areas for a supplement. ... more less
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- Also Known As:
- Hotel Terraza Amadores Puerto Rico, Gran Canaria