This apartment complex is situated near to the Europa Centre which is at the top of a hill which over looks a steep valley. You can walk to the Commercial Centre of Puerto Rico which isn't too difficult as it is downhill. However I would recommend getting a taxi back as the walk back is very steep and fare is quite cheap. The Europa Centre, which is a short walk has the same type of shops as the commercial centre, including a well stocked supermarket, bars and restaurants. There is a supermarket and a laundrette at the complex. The reception is manned by English speaking receptionists who all spoke good English and were very helpful and accommodating. We were there on an all inclusive basis. The apartment caters for self catering holidays also, but gives the opportunity to upgrade to all inclusive.
Although this apartment is built on the side of the hill, there is a lift and numerous ramps so families with prams or wheelchairs would find access easy. The apartments have a kitchen, a living area, a bathroom and a spacious balcony, which even had two sun lounges. Although we were on a full board basis, we found it useful to have the use of the kitchen and having a fridge to keep our drinks cold! We were also surprised to have a double bed in the apartment. The apartment was clean and the the kitchen had plenty of cooking utensils including a microwave. I think the the rooms could be improved if they have air conditioning (air conditioning units can be hired but with the climate being so warm it should be standard) and also the towels should be changed more than twice a week. There was flat screen TV in the apartment which you have to pay extra if you want British channels. WIFI is available also for a charge. We paid for the WIFI . However we had problems with the connection as it kept dropping out as our iPad tried to connect to one of the numerous local hotspots in the area.
The complex has a beautiful swimming pool with ample sun lounges. The pool and the area around it is very clean and the poolside toilets were cleaned regularly. The bar and restaurant is situated centrally in the pool area and there is an outside dining area for those who want to eat alfresco. There is also an adults only sun terrace. There were signs around the pool advising depth clearly and also advising that ball games were banned.. However the pool did not have a lifeguard, which was advised and parents had to ensure the safety of their children. The only problem with the pool was the slippery edge around the outside, which had been painted with a smooth paint. I felt this should be redressed and as an alternative, a less smooth surface could be applied.
The bar and restaurant was accessed via a bridge over the pool. The staff in the bar are very friendly and helpful. They got to know everyone very quickly and knew what you were going to order. The quality and quantity of the food and drink were very good. During our stay there was a Chinese night and BBQ which were both excellent.
There is a full programme of entertainment which included children's entertainment, live shows, Karaoke, quizzes and plenty of bingo and even a fashion show. There is a playground with a soft ground surface for younger children and for those adults who want a quieter moment there are tables and chairs set away from the bar area which overlooks the valley.
We had wonderful holiday. The positive aspects of the complex far outweigh the negative ones. The biggest asset I feel this complex has are the staff and the friendly and welcoming approach they have.
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- Also Known As:
- Eden Apartments Puerto Rico, Gran Canaria
- Eden Apartments Hotel Puerto Rico