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“November Winter break”
Review of Aquasol Apartments

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Aquasol Apartments
Ranked #62 of 68 Hotels in Puerto Rico
Dublin, Ireland
1 review
“November Winter break”
Reviewed 11 November 2013

Just back from a week break in Puerto Rico with my boyfriend. We are a young couple in our 20's and not at all fussy about where we stay as long as it is clean. However we had numerous problems throughout our weeks stay. We arrived to check in and were greeted by a Spanish lady that could barely speak a word of English. We had not got our booking voucher due to last minute problems (which we knew was an inconvenience) and were treated very rudely by receptionist which did not feel was necessary. However we eventually got sorted. We were given a ground floor apartment leading onto the pool area. Must admit first impressions of pool area and views were amazing. Rooms are very basic and could do with a revamp. Kettle was leaking, no double bed and towels were smelly with holes and falling apart. (Changed only once during our stay). In our eyes these were only little problems which we accepted. We decided to rent a fan as there is no air conditioning however the reception closes at 5.30 so this was not possible also the following day they were closed so we gave up. It was on our second day we had a major problem. There is a sign in the bathroom requesting people not to put toilet tissue in the toilet and to use the bin instead which we found very odd as we've stayed in various apartments and have never come across this. Also very unhygienic due to rooms only been cleaned once during stay. This resulted in our toilet being blocked and sewage coming up in the bath which was revolting. This was due to other people on higher floors putting toilet roll in their toilets not us! On this day the reception was closed for the full day for some reason so we had to wait till the next morning for this problem to be sorted. They were not overly concerned by our complaint which I can only assume is a regular problem. However we were accommodated straight away and moved to another room. Also found not having a member of staff in the apartments after early evening was odd incase of emergency. Other than these problems we had a nice holiday which was purely down to the amazing weather, pool area and views. Would not stay here again due to the problems we were faced with!

  • Stayed November 2013
    • Value
    • Location
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Helpful?
Thank Couplerevies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 November 2013 via mobile

Arrived 31st October 6pm keys left in letter box outside no problem getting to our room. Reception closed 5pm. Room very basic but good for the price. Towels don't dry you,1 toilet roll for whole stay, supermarket next door in the Malibu. Pool bar just opened new owners mo & Sam who Cook great meals and will get you drunk and help you anyway they can 10/10 for those 2 great guys. Half hour walk down to town 3 euros back up. Been going to Puerto Rico for the last 14 years and stayed in many places so would I go back to the aquasol... YES

Stayed November 2013, travelled as a couple
Helpful?
Thank Pauldavies6599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 April 2013

Overall is good. Though a bit longer till the beach than was mentioned. Hot water in a shower finishes quicker than you expect and the towels get changed every 3 days. If you dont mind walking in the sun... its 10-20 minutes walk till the beach or town centre up and down the spiral road. Closest supermarket and restaurant just around the corner. Very kind Spanish woman at reception with average knowledge of English who allowed to check out late.

  • Stayed March 2013
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    • Service
Helpful?
Thank frostedpalace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 April 2013

me & my hubby have just come back from a week stay in the aquasol & have had a fantastic time.. ok its not 5 star but its great value for money and it was very clean and the staff were lovely.. i read the comments what other people had written so was apprehensive but we were well chuffed with everything ,even the bathroom towels, not a great colour but did there job!!!!!so dont worry when reading the negative comments, these people dont no what there talking about. its well worth a stay... this march the weather was fantastic in the 80s .the pool terrace was great to chill out and get a tan even the pool was nt that cold contaray to what people said.music was played from midday from the pool bar and they make a tasty burger and we sampled the best pint of larger even tho it was 3 euros but believe me it is good...THE AQUASOL IS NOT IN A GREAT POSITION IF YOU HAVE TROUBLE WALKING ETC... IT IS HIGH UP BUT THE VIEWS ARE SPECTCULAR...WE WILL BE GOING BACK NEXT MARCH..

  • Stayed March 2013, travelled as a couple
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Helpful?
2 Thank tracym835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 March 2013

I had a week there in late January with my Mum. The location isn't ideal, but at night, it's silent so you get an excellent nights sleep. Admittedly the laundry is only changed on a weekly basis which should be better. It's only 2 euros in a taxi up to the hotel but some nights we walked it back up. Is not as bad as it looks and you get some impressive views especially when the sun is setting. The pool needed a good clean when we went as there were dead flies floating around the pool which is not nice. But as we went out of season, I would imagine that the pool is cleaned regularly in the summer. It is perfectly safe, there is cctv everywhere and also an electronic gate to get into the place. The wifi signal is also really good. For the price I paid, this hotel is perfect.

  • Stayed January 2013, travelled with friends
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Helpful?
2 Thank Amyw23_93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 March 2013

Second February in succession and had another great holiday. Apartment as good as last year, as was the weather. Took my son this year and the one bed apartment is big enough for 2 adults and a 14 year old. Pool is clean and cold! Pool area is great and the pool bar is really good. Already planning to go back next year but for two weeks this time. I really can't fault this place, good price, excellent resort and welcoming staff. Other people have described the resort of Puerto Rico so I won't do that all again other to say its a nice walk down and a taxi back up the hill for 3 euros. The Malibu up the road has a small shop and a bar, apart from that, you'll need to go into town. However, I like the quieter side of the hill where Aquasol is located. The pictures of the sky, the pool and the view, that other people have posted, just shows how nice the place is. Can't wait for next March and two weeks there.

Room Tip: We had the ground floor which meant direct access to the pool area. However, does mean your more exp...
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  • Stayed February 2013, travelled with family
    • Value
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Helpful?
3 Thank Gareth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall, England
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 January 2013

Wasn't sure what to expect after reading some of the reviews, we just wanted a cheap place to stay in the south of the island. Aquasol fitted the bill perfectly.
We visited in march when the weather was lovely and hot.
Expect to get a taxi to aqual sol from the town as walking up the hill with luggage would definatly be a struggle. The taxi is very quick and resonably priced, the journey is literally only a minute.
The view from aquasol is lovely and the apartments are very nice, especially the balcony overlooking the pool and surrounding hills and seaside. The apartments had a tv (showing some english chanels-mostly childrens) There apartment was enough room for the two of us and we found it comfortable.
The kitchen facilities were very basic but that was more than enough for us to cook our simple evening meals on. (which we then enjoyed on the balcony, lovely experience in the evening)
The pool area was pretty quiet most of the time, more than enough sun loungers and a nice pool side bar with a very friendly bar man serving drinks, cocktails and some simple meals.
We noticed a small amount of cats (around 5?) wandering around, pretty harmless tho if you don't feed them I found they just sat happily around the complex and on the balcony walls etc.
Just up the hill slightly (very short walk) there is shop to get the basic food items, fresh bread, tins, cerial, alcahol etc. However down in the town there are bigger supermarkets with fresh fruit etc.
In the town there is also the marina where many boat trips go out to look for dolphins and whales and take you to other areas of the island. There is also the bus station/stop at the bottom of the hill with links to various surrounding areas. Bus' to the palmitos park goes from here and it is very much worth a visit. Also bus' to maspalomas where you can ride camels around the sanddunes and visit the amazing lighthouse.
All in all a lovely place to stay, lovely views and a good location to visit other areas of the island.

  • Stayed March 2012, travelled with friends
    • Value
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Helpful?
Thank badgersatemyshoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aquasol Apartments

Property: Aquasol Apartments
Address: Avda Roque del Este 24, 35000 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Kitchenette Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Puerto Rico
Price Range (Based on Average Rates): £
Hotel Class:2 star — Aquasol Apartments 2*
Number of rooms: 63
Official Description (provided by the hotel):
AQUASOL is a small and quiet complex, on the top of a beautiful hill, with wonderful sights and always sunny; at few minutes from beaches, shopping centers, discos, restaurants, downtown!! We have beautiful swimming pool, bar restaurant, internet service, pool games and the most important: we always smile! We do all we can to make you feel comfortable in this lovely place! ... more   less 
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Also Known As:
Aquasol Apartments Hotel Puerto Rico
Aquasol Apartments Puerto Rico, Gran Canaria

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