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“great apartment” 4 of 5 bubbles
Review of Maracaibo Aparthotel

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Maracaibo Aparthotel
Ranked #22 of 70 Hotels in Puerto Rico
Certificate of Excellence
dublin
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“great apartment”
4 of 5 bubbles Reviewed 26 October 2011

had a lovely time in this apartment, booked a one bed ended up in a studio but it was grand, only 2 off us. beds are huge kingsize, bar area was nice not so well stocked had one bottle off bud when i arrived and anytime after i asked for one they had none ,quiet enough but i suppose it was october,not high up out back way couple of steps 10 min walk and your on the strip

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lolo43dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this review, 4 December 2011
Dear Friends,

Thank you very much for your friendly visit, we remember you as a very kind Irish couple that you like to enjoy a nice beer and a glass of dry white wine (next time I´ll make sure to invite you a cold and fresh Budweisser for you).

I must say that you have made our service to you very pleasant and we hope to be able to take care of you in a next future in our Family Hotel.

Thank you

Andrés Mendoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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422 reviews from our community

Traveller rating
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    63
    31
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 September 2011

OK , so to start , I am really fussy , I guess staying in hotels all over the world makes you wary of whats right and whats not right. This hotel has it all , lovely staff , its clean , the beds are King size , they sell ice , the pool is heated , there is a different barbecue every nite , the owner of the hotel is passionate about food , the reception staff are very cute , the beach is a 5 min walk , flat screen tvs in all rooms , air con if required , and finally cold beer on the tap ! And finally coming soon is "THE MARCO POLO " club with outside jacuzzi's , fine dining , bath robes , massages and chilled champagne and affordable to everyone. Rock on Andreas , you have a great product in the Maracaibo , special mention to Liz,Debs,Angelina,Andreas,all the cooks/cleaning staff and also the very lovely and hard to catch Janette !!!!!!!!!!!! See you all again soon.....AJM

Room Tip: 3rd floor and up
See more room tips
  • Stayed September 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this review, 4 December 2011
Dear Good Friend (Buen Amigo)

Thank you very much for your second visit to our Family Hotel, first my my father (José María Mendoza) and on your second very friendly and warm stay with us.

As you know, the Guest is our Best Friend and we appreciate that you understand that the human profile of our Family Hospitality is been always our first priority. Very nice moments are around your visit, specially cooking for you a fresh Dorada Fish with wine in slow natural fire, spending great time with other Italians guests and friends or learning and enjoying about your special time in Greece.

We all thank you for your good personality and it will be a pleasure to welcome you on a next future in the new Marco Polo Spa Restaurant and serve you one of your favourite steaks.

Please, take care and he hope to welcome you again as our best Guest and our good Friend.

Thank you

Andrés Mendoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roscommon, Ireland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 August 2011

Hi all , there was 6 of us from 20-24 year old, that went to puerto Rico, when arrived to maracaibo hotel, staff were lovly, only thing was we had to pay a 50e fee, for air-con and a safe, i think the safe was 4€ a day and you had to pay for the telly as well but it all goes by day, but all was good, appartents where lovly, really clean, very clean place, every morring we saw a woman cleaning all the floors, room were cleaned every day, but came around early enuff around 9-10am, we were all dieing so we always just got towels. it is only a 5min walk 2 the town not even and same to the beach, we found out on the last nite it was only €2.90c for a taix of 3, back to the hotel so defo get a taix home it u could not be bothed walking, the staff are so nice the amount of times we came home after a bit 2 many and we lost or keys and they gave us new one's,24hr reception and a little shop in the reception, the last day we eat there, was lovly and it is cheep,!had to been the nicest places that any of us have stayed in, there put or 3aparts together as well so that was good, right across the road there is an super market, very handly,and had all fresh breads and stuff in the morning, the people in reception are helpfull as well, if you wanted to plan a day out they will help you as much as they can, we didnt try any of the bbq or any thing, every nite was sumting diffrent, it was cheep as well i tink it was €12 for bbq or wat ever was beening severed that day,


, we found that puerto Rico was a bit of a scam, we went to the water park, only surpose to be a €25 to get in but you have to pay €5 and a €2 depositfor a locker €7 for rings and you will be waiting to get on to the slides, soo not a good ider if its a hot day, and the bus dose be packed,! but worth going to. defo bring you own food if you can, we paid €7 for chips and a burger, not bad, but food not gr8,

We also went on a booze cruse, was a good day but we found out you can get tickets on ticket master for €25 we paid €50, free food and free drink for the day,get to go on a banana boat as well that was included, good craic~!

we found the best place to eat was a place called oscars, it is right by the beach, lovly food. you really get what you pay for,there was a place down in the center as well called planet dinner, lovly place and soo friendly..!!:) and there another place its an english bar its just by the steps you walk down to the beach, cant tink of the name but a full breakfast was €6 for a big fry and a drink as well.. lovly food.!!
hope we help yeh,!!:) have a good hoilday!!

  • Stayed August 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank aimq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this review, 5 December 2011
Dear Friends,

Thank you very much for choosing our Family Hotel for your nice holiday in Puerto Rico and Gran Canaria. All of us, our Staff and my Family we celebrate that you enjoyed your time and you keep a good memory of your stay with us.

Puerto Rico is a nice place with quiet a lot of options for spending a lovely dinning evening. In our hotel we try to offer a quality gastronomic program and every day our Chef writes in the daily recommendations:

Monday: Fresh Pasta Night
Tuesday: Spanish Tapas Night
Wednesday: Caribbean BBQ Night
Thuesday: Fish and Lam Night
Friday: Pork Night
Saturday: Beef Day
Sunday: Spanish Traditional BBQ

If you decided to return to our Family Hotel in any future time, I hope to have the occasion to take care of you and welcome you again.

Thank you

Andrés Mendoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wicklow
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 August 2011

These apartments are in a great location, within walking distance to the beach. The staff are very friendly and the rooms are spacious and spotless clean. Our towels were changed every day except sunday. Each night a different themed BBQ was available at a very reasonable price of €12.95 and you can have have as much as you can eat for this price. We stayed here for 10 days with our two teenage daughters and will definantly return. This was our fourth time to Puerto Rico and these were the best apartments we have stayed in.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Oliviaemily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this review, 5 December 2011
Dear Friends,

Thank you very much for your visit of your Family in our hotel. We are very glad that you had a friendly time with us and we hope to have in a future time another occasion to take care of you.

Thank you

Andrés Mendoza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 August 2011

The service is excelent and you really feel very well welcomed and treated really well.

  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank haysamattar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this review, 5 December 2011
Dear Good Guest and Friend,

We all keep a pleasant memory of your last visit with your family in our hotel. We had a lot of fun cooking for you (Coquelet roasted with Foie, Seafood and your favourite champagne Bollinger).

I hope you had a good time in Gran Canaria. Ours bests regards to your children.

Gracias

Andrés Mendoza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andalsnes, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 July 2011

This was a very good experience from start to end. Saff was very freindly and the service good! We enjoyed the pool area and the pool bar every day, and the people in the bar was amacing with the kids and us! We were not super-happy about the cleaning of the room, but it was ok.
The location is superb! Not to far up the hills, a short walk to the beach, and aslo to the shopping senter.
The tv wasn't working quite well, I told about it in the reception, and 10 minutes later a man came and fixed it!
The beds was quite soft compared to other spanish hotel-beds, and the pillows were perfect!

Only thing we missed was some kind of thin curtains to keep the birds out, because when the balcony doors were open they flew or walk in to the room, picking on our food if we turned our back for 2 secounds.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rauma80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Gerente at Maracaibo Aparthotel, responded to this review, 5 December 2011
Dear Guests,

In the name of our Staff and my family we wish to thank you for your nice visit. I´m glad you find suitable your stay and I take notice about your comments about the cleaning of your room. With respect I´ll like to invite to tell us during your stay if something is not as you expected. I understand that sometimes you have the feeling that you disturb, but help us the improve things at the moment; in your case we should change the lady that was making your room and that it could help her to make it better.

Thank you again and please feel always welcome in our Family Hotel and in Gran Canaria.

Andrés Mendoza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 13 July 2011

Just got back from one of the best hols I've had in a while. Arrived and the greeting was so friendly, we got put in a fab corner room with the most amazing view!

The staff were very friendly, especially the bar staff and Andres. The location is fantastic, not too far up the hill and close to the beach and the shopping centre, Amedores beach is better which is a 25 min walk around the cliff. The pool was well chilled and quiet in the day, really good for us as we needed to relax after partying all night!

Harleys bar is a must (for the ladies!) and there are plenty of other bars/ restaurants to suit all of all ages, couples families etc.

Overall we had a good time, there was a slight discrepancy with one receptionist claiming that we had not paid the deposit when we had but it was soon sorted by the manager and her attitude does certainly NOT reflect e rest of the staff so I would highly recommend this hotel if you want a nice, reasonably priced break in a brilliant location where u can choose between a quiet/lively holiday.

Thanks to Andres and all the bar staff and the lovely receptionist who helped us check out and told the taxi driver to put his foot down (overslept and nearly missed the flight!)

  • Stayed July 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Maree4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spumanti, Propietario at Maracaibo Aparthotel, responded to this review, 31 July 2011
Dear Friends

Thank you to both of you for your nice visit and making your holiday in Gran Canaria and our Family Hotel. For all the persons we are in service in the hotel and my Family it has a big meaning that you have make the hotel your house.

We'll not forget meeting you and we celebrate that you enjoyed the good things of Gran Canaria.

Muchas Gracias

Andrés Mendoza
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maracaibo Aparthotel

Property: Maracaibo Aparthotel
Address: Avenida Mogan 13, 35130 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Puerto Rico
#16 Romantic Hotel in Puerto Rico
Price Range (Based on Average Rates): £
Hotel Class:3 star — Maracaibo Aparthotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Maracaibo Aparthotel and Restaurant is a family owned property located in the South of Gran Canaria and overlooks the Puerto Rico Beach and Yacht Marina just 400meters away. Built in 1970 and renovated in 2008, the Aparthotel has 101 Rooms, 17 Deluxe, 18 Superior and 66 Standard. All rooms have a private balcony/terrace, direct telephone line, satellite colour TV, Air Conditioning, Kitchen, and are about 55m2. ... more   less 
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Also Known As:
Maracaibo Aparthotel Puerto Rico, Gran Canaria
Maracaibo Apartments
Maracaibo Aparthotel Hotel Puerto Rico

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