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“relaxing holiday”

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ClubHotel Riu Vistamar
Ranked #12 of 68 Hotels in Puerto Rico
Certificate of Excellence
Reviewed 15 March 2014

very nice hotel ,the staff are very helpful and friendly we were made very welcome at reception and given a bottle of water, you can get another bottle any time from here,if like me you take a travel kettle you can take cups sugar and milk from the main bar just past reception . our room was on level 2 with lovely views of the sea,very roomy with plenty of wardrobe space ,only one complaint the bath is very slippery there is no handrail at the back where you get out and no warning signs i slipped and fell on the first night and badly bruised my leg, but told our holiday rep and a rubber bath mat was sent up the same day. the food is excelent plenty of choice and hot.( fresh king prawns ) twice in the week. went to the asian night very disapointed with this,would not bother going, a lot of steps around the hotel. the pool was lovely and clean,,same old thing people putting towels on the sunbeds. the hotel is on top of a cliff so nowhere to walk in the evenings . entertainment team put on a show every night from 9.30 till 10.30 some were very good.

Room Tip: all rooms have sea views
  • Stayed: March 2014, travelled with friends
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2  Thank janetExeterDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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845 - 851 of 2,668 reviews

Reviewed 14 March 2014

Spent a week from 03/03 with my husband and children age 21 and 17, stayed here the same time last year with just my husband.
We were as happy with everything this year as we were last year and the children both enjoyed it.
The staff work really hard, the hotel is spotless and the food is great, there would be something for everyone's taste.
The views are lovely, we stayed on the 4th floor overlooking the beach and the sea. The evening entertainment was good most nights, the animation team night was really good. Puerto Rico in a taxi is approx. 4 euros so spent a couple of nights there.
We have booked again for June and are looking forward to it.

Room Tip: Ask for a room overlooking both the beach and the sea.
  • Stayed: February 2014, travelled with family
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4  Thank LancashireKurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

A very well run hotel. The rooms and public areas are kept spotless and the staff and friendly and helpful. The food offering was the best we had on an "all inclusive" stay. The quality of the food was excellent, and while 80% of the dishes were the same every day, there was always something different to try. We stayed for two weeks and I didn't have the same meal twice. We liked having the same table allocated to us each evening as over the course of a week you get to know the people sitting next to you.

The animation team worked hard to keep us "entertained" and while their day time activities were up to standard, their evening shows were pretty embarrassing - lots of enthusiasm but little talent. The professional entertainers were however very good - we particularly enjoyed the Pavaroti evening.

The area around the hotel is almost exclusively devoted to the tourist industry - very little to see that is indigenous to Gran Canaria.

Our one complaint is that not one of the twenty postcards that we "posted" at Reception has arrived - and we posted them over 4 weeks ago!

Room Tip: We had a room on the 5th floor overlooking Amadores beach which had sun on the balcony from 1 o'...
  • Stayed: February 2014, travelled as a couple
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3  Thank Old_Acc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

It is the 3rd time I have been to this hotel, 2 times in May and the last in September 2013, 1st time was me and my friend, 2nd time was as a family with my husband and 2 children (3 years and 12 weeks). We continue to return to this hotel because there is so much to do, The kids club is fantastic even though we didn't leave our son alone in there due to him not speaking much the staff were still fantastic with him and he loved to go there! My husband found loads of activities to do during the day with shooting etc. The quality of food is brilliant and there is so much selection, the time and effort they put into giving you that much extra is worth every penny. The childrens entertainment in the evening is great and they give the children a certificate each night if they have been to the kids club during the day!! Will return this year and probably most years. Only thing is the pool is freezing so my son can only play in there for a certain amount of time before shivering and I wish First choice would do free kids places for this hotel but even without it is still worth every penny!!!

  • Stayed: September 2013, travelled with family
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2  Thank Kirsty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

A well situated hotel with great views. The staff are attentive, helpful and friendly and the rooms and public areas are spotlessly clean. This is a lovely hotel with a welcoming atmosphere that is very comfortable and well run. The food is of good quality with a wide selection to suit all tastes. No hotel is going to be perfect, but this comes close in most respects. The "entertainment" however is poor and is almost embarrassing to watch.

  • Stayed: March 2014, travelled as a couple
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3  Thank Travelpirate89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

We have just returned from a fabulous week and the hotel was great. The hotel and rooms were kept spotless and the beds were so comfy. The food for all inclusive was great and so many choices for all meal times ,the drinks were decent quality too from the bars.
The staff were so pleasant and more than helpful and went the extra mile to help me when my mobile fell out my pocket in a taxi and they couldn't do enough to help me when I realised it was missing and my mobile phone was delivered back to me at the hotel.
The entertainment team were fantastic the shows they put on for the kids and us adults was brill and they were better than the booked outside acts..
We had amazing weather for the whole time there late 20's but I would say the south side of the island where we stayed is different to the northern side as noticed north was grey cloudy and windy.
Oh and it's on top of a huge hill and they do supply free transport down to the amazing beach and sea .

Room Tip: We stayed 3 rd floor and had no problems but the lifts do get congested as an upside down hotel rece...
  • Stayed: February 2014, travelled as a couple
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4  Thank Anna-marie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

Just returned from a fabulous week at this hotel. Spotlessly clean and food was nice and varied. Our only complaint was that smoking and non smoking rooms are not segregated so when sat enjoying amazing views for balcony we constantly had waft of cigarette smoke from rooms either side of us. The staff were very helpful and I am sure we could have mover room if requested but worth putting up with to have the fantastic view of beach and sea. We were on fourth floor but getting lift was never an issue . Also advertises heated swimming pool in winter but they were both freezing the sea was warmer , which was disappointing .

Room Tip: room on fourth floor with beach view amazing.
  • Stayed: February 2014, travelled with family
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2  Thank clare m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ClubHotel Riu Vistamar

Address: Avda de la Cornisa | Playa de Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Phone Number:
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Puerto Rico
#7 Romantic Hotel in Puerto Rico
#7 On the Beach Hotel in Puerto Rico
#7 Luxury Hotel in Puerto Rico
#13 Family Hotel in Puerto Rico
Price Range: £147 - £367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Vistamar 4*
Number of rooms: 475
Official Description (provided by the hotel):
* Set on a cliff overlooking the sea * 9-story building * 900 m to the beach * Complimentary bus service to the beach * 2 km from Puerto Rico * 900 m from various shops * 45 km from the airport * 100 m from a bus stop * Credit cards accepted: MasterCard, Visa, Diners ... more   less 
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Also Known As:
ClubHotel Riu Vistamar Puerto Rico, Gran Canaria
Club Hotel Riu Vistamar
Clubhotel Riu Vistamar Hotel

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