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“A Fantastic Experience”

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Gloria Palace Amadores Thalasso & Hotel
Ranked #5 of 68 Hotels in Puerto Rico
GreenLeadersPlatinum level
Reviewed 2 July 2014

This is a Hotel that deserves its 4 star rating. The hotel is just everything you could need for a family holiday. Clean, great restaurant food and in a superb location. The multi lingual staff are a joy to talk to and nothing is too much trouble.

The General Manager is to be congratulated on running the best tourist hotel I have ever been to he deserves his salary.

Room Tip: I was on the forth floor of Block 4 very quiet
  • Stayed: June 2014, travelled as a couple
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2  Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 29 October 2015

Dear Gloria Palace Amadores Guest,

Thank you for taking the time to share your experience. We are thrilled to see that you enjoyed your time at the hotel.

May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel.

It would be a pleasure to welcome you again in your next holidays in Gran Canaria.

Warm regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

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1,849 - 1,855 of 4,776 reviews

Reviewed 29 June 2014

Just returned from a week at the Gloria Palace Amadores Thalasso & Hotel for my 30th & our daughters first holiday abroad and it was the most amazing week ever!!
Our room was on the second floor of Block 1 and was huge and immaculately clean!!!! We were overlooking the quieter pool (the side where the nudist area is if anyone is interested!?!?) and also had a sea view - all rooms are sea facing (the hotel is built into the side of the hill) but it depends on the floor level as to whether you can actually see the sea. One thing that I really liked was the cot that was provided for our daughter - it was a proper cot instead of a travel cot which made it a lot easier for us to get her to settle. The bathroom wasn't huge but big enough for us three. The bath was in a bit of an awkward position but this is a minor issue. The balcony was very secure so our little girl was able to walk around safely however some of the other balconies weren't as secure.
The restaurant is buffet style at all mealtimes with something for everyone. There are signs requesting that people dress appropriately for dinner and we did read that men should wear long trousers but a lot of men were wearing shorts & nobody said anything to them - not sure if this would change in busier periods. Breakfast was vast - cereals, yoghurt, fruit, bread & pastries, pancakes and traditional cooked breakfast items. There are fried eggs, bacon & sausages cooked fresh on the grill as well as an omelette station. Lunch and dinner were both similar - salad, chips, pizza, meat being cooked on the grill along with lots of other dishes and of course desserts!! At lunch they put out a toasted sandwich grill with bread, ham & cheese - a big hit with my daughter!! At dinner there was always an area with foods from a particular country - the british night had their take on cottage/shepherds pie which was a bit strange!?!?
There are two pools - a quieter one next to the snack bar and the more lively pool by the chill out bar which is also where the baby pool is and where we spent most of our days. While we were there there wasn't really any need to reserve sunbeds as it wasn't overly busy.
The all inclusive starts at 10:30am and includes beer, house wine, local spirits & soft drinks. All bars are included except the bar at beach level and the chillout bar after 8pm. The Bar Salon (where the nightly entertainment is) is mostly table service and it can take a really long time to get served.
The entertainment is pretty standard with a kids disco at 8:30 and different shows at 9:30/10pm. The best show in our opinion was the acrobatic show - it was completely amazing and had us on the edge of our seats!!
If you want to go to the beach there are two to choose from - Puerto Rico and Amadores. Our personal favourite was Amadores although the walk is a bit further and more up & down. The hotel has a lift that goes down to promenade level (where the beach bar is that isn't included in the all inclusive) which is a lifesaver - without it i doubt anyone would go to the beach!!
Overall the hotel is in a great location & is a great choice for couple & families.

  • Stayed: June 2014, travelled with family
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6  Thank ali2206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 29 October 2015

Dear Gloria Palace Amadores Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor.

We are delighted to read all the little touches we provide were a success and that the service you received from the Gloria Palace Amadores Thalasso & Hotel **** team was so well received.

It would be a pleasure to welcome you again in your next holidays in Gran Canaria.

Warm regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

me and my husband stayed here for 10 days and had an amazing time. as our agent had told it was a honeymoon we were given a welcome pack and a bottle of wine on our arrival, we got the high level sae view room we asked for also.
the room was clean and very large with a lovely balcony and sea view. the food was very nice and had lots of choice. we only had an issue with the crockery / cutlery on a few occasions where they had run out but staff soon sorted it out. the staff overall were lovely and very attentive, chatty, friendly and helpful from the reception to our housekeeper.
we also got a free use of the hydro pool which was very relaxing and well received. we cant wait to come back and stay again when we can which may be a while.

  • Stayed: September 2013, travelled as a couple
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1  Thank MrsM-330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 27 October 2015

Dear Gloria Palace Amadores,

Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Palace Amadores Thalasso & Hotel **** as your destination in Gran Canaria.

May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel and for your beatiful review.

Looking forward to welcoming you soon

Warm regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Myself and my wife Pauline have just returned from another amazing week in Gloria Palace , from the minute you arrive you feel so special and very well looked after he hotel staff are a credit to the hotel reception , restaurant, bars and room service staff are all amazing .On arrival we had requested the same block as before and we were delighted that we did get room on same block, fruit and champagne was also in the room when we arrived another brilliant touch .Every day the variety and standard of food was excellent most days there was a theme for the food i.e. a particular country the service the staff could not have done any more to make you feel relaxed and very welcome. This visit we tried the Spa twice and it is amazing would highly recommend this the Rep said it is the largest in Europe and I would certainly agree with that the views from it are also stunning.
We have made a video of our holiday which you can see on the link below

http://youtu.be/Bm6z4PLTxEM

Thanks again, until the next time Jack & Pauline McIlroy

  • Stayed: June 2014, travelled as a couple
    • Value
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3  Thank JackandPauline_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 1 November 2015

Dear Guest,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor.

I pretty much appreciate your review and I am also glad that all the GLORIA team has met your expectations with our facilities, service and thalasso pool.

The GLORIA team would be glad to welcome you again in your next holidays in Gran Canaria.

Kind regards,

Yarinka Sefl
GLORIA Palace Amadores Thalasso & Hotel****
Guest Relation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Myself and my wife Pauline have just returned from another amazing week in Gloria Palace , from the minute you arrive you feel so special and very well looked after he hotel staff are a credit to the hotel reception , restaurant, bars and room service staff are all amazing .On arrival we had requested the same block as before and we were delighted that we did get room on same block, fruit and champagne was also in the room when we arrived another brilliant touch .Every day the variety and standard of food was excellent most days there was a theme for the food i.e. a particular country the service the staff could not have done any more to make you feel relaxed and very welcome. This visit we tried the Spa twice and it is amazing would highly recommend this the Rep said it is the largest in Europe and I would certainly agree with that the views from it are also stunning.
We have made a video of our holiday which you can see on the link below

http://youtu.be/Bm6z4PLTxEM

Thanks again, until the next time Jack & Pauline McIlroy

Room Tip: We've stayed in block 4 twice but TBH any block
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 1 November 2015

Dear Jack,

Once again thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor.

We appreciate your nice comments about the staff and that you enjoyed at the hotel. I am certain that your lovely review is a great encouragement for the whole staff.

It would be a pleasure to welcome you again in your next holidays in Gran Canaria.

Sunny regards,

Yarinka Sefl
GLORIA Palace Amadores Thalasso & Hotel****
Guest Relation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Visited the hotel in June 2014, the room was spotless, spacious, had all the essentials, plenty of plugs, wardrobe space, safe, power shower. The only criticism of the room was the hair dryer wasn't great, I'd have dried my hair quicker just blowing on it lol, no problem though I bought a hair dryer from the nearby town. The restaurant was lovely, eat outside or in, outside the view is stunning. The staff were very helpful and polite, the food was lovely, lists of variety, themed nights and specialist food for diabetic etc. Grounds of the hotel and pools were lovely...all in all a relaxing enjoyable week away. The only reason I haven't rated as excellent is that there were renovation works in apartments behind the hotel which woke us every morning at 730, we weren't forewarned about this, and as early risers it didn't bother us too much but I can imagine it would bother some guests.

Room Tip: Ask for a high room,
  • Stayed: June 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 1 November 2015

Dear Louise,

Thank you for choosing GLORIA Palace Amadores Thalasso & Hotel**** last June of 2014 and the time that you have spent sharing your experience on Tripadvisor.

We are glad to read that you enjoyed your stay with us and that you liked the facilities from the hotel as well as the food.
Regarding the hairdryer,I would like to inform you that we have a new budget to renew them in a short term.

The GLORIA team would be glad to welcome you again in your next holidays in Gran Canaria.

Kind regards,

Yarinka Sefl
GLORIA Palace Amadores Thalasso & Hotel****
Guest Relation Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

i stayed at the gloria palace amadores for a week in may 29 till june 05 2014 and what a hotel it is one word sums up this hotel and thats fantastic the location,food,staff even the spa. The bar staff where great they made you feel at home being very friendly i have booked this hotel for october 2 2014 for another week and i would highly recommend this hotel to anyone well worth the money thanks to all who works at the gloria palace amadores for such a great time and holiday.

Room Tip: for a great view ask for a room on the fourth floor
  • Stayed: May 2014, travelled solo
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Thank thomasmccallum17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 27 October 2015

Dear Thomas,

Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Palace Amadores Thalasso & Hotel **** as your destination in Gran Canaria.

May I take this opportunity to thank you personally for the very high scores you have awarded us across all departments within the Hotel.

It would be a pleasure to welcome you again in your next holidays in Gran Canaria.

Warm regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gloria Palace Amadores Thalasso & Hotel

Address: C/. La Palma, 2 | Amadores, Mogan, 35139 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto Rico
#3 On the Beach Hotel in Puerto Rico
#3 Romantic Hotel in Puerto Rico
#4 Family Hotel in Puerto Rico
#4 Luxury Hotel in Puerto Rico
Price Range: £105 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace Amadores Thalasso & Hotel 4*
Number of rooms: 392
Official Description (provided by the hotel):
Located between the beaches of Puerto Rico and Amadores, Gloria Palace Amadores Thalasso & Hotel is built on a cliff top and integrated into the landscape, providing spectacular views over the ocean from all parts of the hotel. Built in 2004, the hotel boasts one of Europe's best equipped thalassotherapy centres. In just a few years, the elegant surroundings and top class, friendly service have made it one of the most popular hotels on the Island. ... more   less 
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Also Known As:
Gloria Palace Amadores Thalasso & Hotel Puerto Rico, Gran Canaria
Gloria Palace Amadores Thalasso And Hotel
Gloria Palace Amadoresthalasso Hotel
Gloria Palace Amadoresthalasso Mogan
Hotel Gloria Palace Amadores
Amadores Gloria Palace
Gloria Palace Puerto Rico

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