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“Excellent Hotel, great staff and wide variety of food.” 4 of 5 bubbles
Review of Gloria Palace Amadores Thalasso & Hotel

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Gloria Palace Amadores Thalasso & Hotel
Ranked #4 of 70 Hotels in Puerto Rico
GreenLeadersPlatinum level
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Hotel, great staff and wide variety of food.”
4 of 5 bubbles Reviewed 9 August 2014

First time travelling to Gran Canaria, and we were not disappointed. The Gloria Palace has the best setting and views that we have experienced to date. 4th block, sea view.Wow! Very helpful and courteous staff. Good variety of food, and All inclusive great value for money. Hotel areas and room cleaned to a high standard.Pleasant walk into Puerto Rico and Amadores.
Usual problem with sun loungers being 'booked' from 7am onwards. We hired beach towels for the duration of our stay. 20 euro deposit, and 0.50 to change for a clean towel. Wifi access is free, and not great access (if any) from our room. Better from the main reception area. We had issues with the safety deposit box breaking down 6 different times. Staff quick to resolve, but the hotel should invest in this area, particularly as this option is not free.Lift waiting time varied, particularly at peak breakfast/dinner times, however this was not a problem for us. Using the stairs, helped to work off the large breakfast and dinners! Chill out bar closes at 8pm for AI customers, however you can order a drink from the main bar area and take it through! This 8pm cut off 'rule' should be changed. My partner used the fitness area, every day. This is part of the AI between 1-3pm only. Which didn't suit us, so we paid approx 96 euro's to use the anytime access. The times should be extended for AI customers.

Room Tip: We stayed in the 4th block, level 6. I would choose level 4 upwards, if you get a choice.The floor l...
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Elaine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Subdirector at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 7 April 2015
Dear Elaine,

Thank you very much for sharing your experience with us.

We are very grateful to welcome you again in Gloria Thalasso & Hotels. At any time you can contact us for future bookings.

Kind regards

Ernesto Guerra
Subdirector
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,330 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,232)
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English first
Stafford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 August 2014 via mobile

What a great hotel, everything was spotless and all the staff extremely helpful and pleasant. The bedrooms are large with splendid sea views. The sun doesn't get on the balcony until mid afternoon so the rooms don't get hot during the day and I must say it was lovely to get changed for dinner in a cool room with the patio door open instead of being hot before you step outside.
All the staff were very pleasant, the cleaners and maintenance staff always said hello, the reception staff were very helpful and always had time for a chat, the bar staff were great as we're the staff in the restaurant. It seems nothing was to much trouble for any of the staff which made for a very good holiday indeed. I emailed the hotel before we went and asked for a room in Block 2 on a high floor and when we booked in the receptionist said our email had been noted and we had Block 2 - level 6 - what great service.
The pools were lovely and the view from the rooms, sun terrace, restaurant and entertainment room were just amazing. There were lots of sun beds, even if you didn't get up at the crack of dawn to put your towel out!
The food was good breakfast, lunch and evening, and yes sometimes it was repetitive, but there was always something different each evening and if stuck there was always the usual chips, pizza, burgers etc.
We are a couple in our 60's and we went with our family from 40 to 8 years old with a teenager
in-between and we found the hotel was good for all ages.
I would definitely go to the Gloria Palace again and would recommend it to all.

Stayed August 2014, travelled with family
Helpful?
3 Thank June H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 13 August 2014
Dear guest,

Many thanks for the excellent review posted recently and for taking the time to share your experience. It is nice to hear that you and your family enjoyed with us. We want to make our guests feel very special.

We are delighted to read all the details we offer a success and amenities (such as our bar service, housekeeping, front desk) you have written you have enjoyed.

We do hope that you will stay again with us and please do not hesitate to contact us at any time if we can be of assistance.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2014

Would recommend this hotel with no hesitation. Had a great family holiday with friends. Food was lovely and enough variety. Everywhere clean and staff helpful and friendly. Location good, short walk from 2 beaches, harbour for boat trips.
It was our son's birthday and hotel helped arrange a cake and waitress, Carmen even took time to teach us Happy Birthday song in Spanish. Oh and cant forget the relaxing time the mums had at the spa!
Came home feeling like i'd had a proper break from life's stresses.

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hele40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 13 August 2014
Dear guest,

It means so much to us that you took the time to review your stay at Gloria Thalasso & Hotels on Tripadvisor.

We really appreciate your comments, which help us to improve the experience that we offer at Gloria Palace Amadores. We are delighted to read that you have been enjoying your child's birthday at our hotel and that you liked the food and the friendliness of our employees.

We look forward to welcoming you again in the nearest future.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

Got back from this lovely hotel on 4th August after a week long stay all inclusive, and I am struggling to find faults with it!! Firstly the location is amazing, its right by the sea and the views were brilliant!! Our room was lovely and spacious and the beds were comfy, nice big bathroom and large balcony. Unfortunatly I was in block 1 so had the view of the snack bar instead of the sea lol... so make sure you request a room with a view! The swimming pools were brilliant, was not a fan of families reserving sunbeds thought it was unfair but cant be helped i guess, you get that everywhere!! Entertainment was ok, some nights it was a bit cheesy but we had a few decent nights when they had good acts on :) for example the Acrobattys were amazin!! Food was the best I have had in a hotel, everything so fresh and tasty! Not sure on the cocktails, not really to my liking!! Had a couple of nights in puerto rico which was lively and fun, the irish bar is the best, make sure u go there, and finally amadores beach is beautiful, and only ten mins away from the hotel!! One more thing, if you booked your holiday with Thomas Cook, make sure you take the deal with Elain the travel rep to visit the spa for 23 euros, its worth it!!!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hayley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 17 April 2015
Dear Hayley,

Thank you for your stay at GLORIA Palace Amadores Thalasso & Hotel last August and the time that you have spent sharing your experience with other guests on Tripadvisor.

We are glad to read that you enjoyed your stay with us and I appreciate your review fully of details and tips for other guests.

We look forward to welcoming you again in the nearest future and remain at your disposal.

Sunny regards to Bristol!

Yarinka Sefl
GLORIA Palace Amadores Thalasso & Hotel****
Guest Relation Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Just arrived home from our holiday to this hotel 26/07 to 05/08/2014 I must say our room had probably the best view we have ever had at any hotel,from our balcony you could not see anything but the ocean,a view I never got tired of seeing each morning when I opened the curtains,we were in block 3 level 3,I would definitely recommend you request this block when booking as it is a great location for access to restaurant ,reception,and entertainment lounge.The hotel is very modern, spacious and spotlessly clean,rooms were very big and comfortable,we booked all inclusive which cost an extra £22 each per day but is well worth paying as cocktails which are included are over 7 euros each,and lunch and all other drinks are included it works out at really good value for money.Food quality is better than average with different themed nights most evenings,usually something to tempt most peoples taste buds.Pool areas are very good with two lovely infinity pools,lower pool more suited to families as it has a kiddies area, the upper pool supposed to be for adults and is a little quieter,but you need to get down early to secure your sunbed for the day.
Overall we had a nice holiday and would probably return at some point,something to bear in mind that this resort is quite hilly and might put some people off,but this hotel is situated at the bottom of the hill with a lovely walk between two beaches Puerto Rico and Amodores,a panoramic lift takes you straight down to the promenade.

Room Tip: Ask for block 3 or block 4 best views.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Stewart O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director de Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 17 April 2015
Dear Stewart,

Thank you for your stay at GLORIA Palace Amadores Thalasso & Hotel last August and the time that you have spent sharing your experience with other guests on Tripadvisor.

We appreciate your review full of details and tips for other guests. Furthermore, we are glad to know that you had a nice holiday and that you would probably return at some point.

We would be very happy to welcome you in a nearest future.

Best regards from Amadores,

Yarinka Sefl
GLORIA Palace Amadores Thalasso & Hotel****
Guest Relation Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

came this year with family of nine first time most of them had been.(my seventh year) all thought it was fantastic from arriving to leaving,all well looked after and spoiled for two weeks.what more do you need for a good holiday

Room Tip: all rooms are of good size and of good size noise not a problem its never bothered me
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LEITHER755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Relaciones Públicas at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 7 August 2014
Dear Client,

Thank you for choosing us for the 7th time in Gloria Palace Talasso & Hotel. we are really glad and it makes that we want always improve a better service to receive you each year.

Thank you very much also for your great punctuation in all our services.

Please dont hesitate to contact us and we try to convert your 8º Holidays in a wonderfull time.

Thanks a lot,

Kind regards,

Eva Santana

Relaciones Públicas
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Gloucestershire
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

Have just returned from a week at Gloria Palace, booked via Thomas Cook. The location is really good, not surrounded on any side, or crammed in, but only 5 mins walk to Puerto Rico. We had a large family room (travelling with our 15 year old), and he had a proper bed, rather than pull out which we're usually given in family rooms, so that was a plus. Room was huge, 3 beds, sofa and 2 armchairs, plus usual desk etc. we were placed in block 4, floor 6. I had requested block 4, high level, as suggested by other trip advisor users. Unfortunately the floors work in reverse, and 6 was on the bottom! Consequently our balcony got no sun at all, at any time. We were offered a move next day, but declined, as we had unpacked and settled. It was actually nice to sit out in the heat, without the bright sun burning. Majority of balconies seemed to have sun loungers, ours did not. When I asked for one, I was told it would cost €12. I thought this extremely unfair, and declined.
We upgraded from half board to all inclusive for the latter part, at a cost of €25 pp, per day. As the cocktails were so good, it turned out to be good value. Food was excellent, with a vast selection to choose from.
All the staff we had contact with were brilliant, and service was very good, given how busy they were. Only exception were reception staff, there it depended who you saw. Some were quite stand-offish. Male reception staff were much more helpful and cheerful.
Only gripes really were that top pool, which we believed to be adults only, was full of noisy children. Sunbeds were always all reserved by 9am, highly unfair. Dress code at night (long trousers for men) not enforced - shame, as the majority of guests made an effort with dinner dress.
Overall, a lovely, stay, and we will hopefully return.

Room Tip: Blocks 1 and 2 on very top overlooking pools, so sea view restricted. 3 and 4 better views and quiet...
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 64Jillybean_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this review, 13 August 2014
Dear guest,

Thank you so much for the awesome review, the 5 stars and your good comments about location, staff friendly and food.

We regret that you have been inconvenienced during your holidays about the sunbeds; however, we note that not happen again in the future and invite you to check back often and demonstrate that we strive to make our customers enjoy a wonderful holiday.

Once again thank you for taking the time to post this review, which will be really helpful to other travelers.

We would love to welcome you again in the nearest future.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gloria Palace Amadores Thalasso & Hotel

Property: Gloria Palace Amadores Thalasso & Hotel
Address: C/. La Palma, 2 | Amadores, Mogan, 35139 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto Rico
#2 On the Beach Hotel in Puerto Rico
#3 Romantic Hotel in Puerto Rico
#3 Luxury Hotel in Puerto Rico
#4 Family Hotel in Puerto Rico
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Gloria Palace Amadores Thalasso & Hotel 4*
Number of rooms: 392
Official Description (provided by the hotel):
Located between the beaches of Puerto Rico and Amadores, Gloria Palace Amadores Thalasso & Hotel is built on a cliff top and integrated into the landscape, providing spectacular views over the ocean from all parts of the hotel. Built in 2004, the hotel boasts one of Europe's best equipped thalassotherapy centres. In just a few years, the elegant surroundings and top class, friendly service have made it one of the most popular hotels on the Island. ... more   less 
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Also Known As:
Gloria Palace Amadores Thalasso And Hotel
Gloria Palace Amadores Thalasso & Hotel Puerto Rico, Gran Canaria
Gloria Palace Amadoresthalasso Hotel
Gloria Palace Amadoresthalasso Mogan
Hotel Gloria Palace Amadores
Amadores Gloria Palace
Gloria Palace Puerto Rico

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