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Gloria Palace Amadores Thalasso & Hotel
Ranked #5 of 68 Hotels in Puerto Rico
GreenLeadersPlatinum level
Reviewed 19 August 2014

We are going back in September for our third visit we just love this hotel why? The whole experience is super from the moment you arrive one is treated like royalty. Rooms, food , pools staff etc etc are superb would reccomend it love love love it .

  • Stayed: September 2013, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank herby32c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Subdirector at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 7 April 2015

Dear guest,

Thank you very much for sharing your experience with us.

We are very grateful to welcome you again in Gloria Thalasso & Hotels. At any time you can contact us for future bookings.

Kind regards

Ernesto Guerra
Subdirector

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,772 - 1,778 of 4,774 reviews

Reviewed 18 August 2014

Been there in May as a honeymoon couple. Stayed in for 2 weeks and explored the beaches around the area.
There were good points and not so good ones about the hotel. I'll start with the not so good ones:
- The bed was so tough , even with the extra lair that was brought to our room, we felt like we were sleeping on a piece of wood.
- The bed sheets sometimes were not changed for about 4 days, we had to take them off the bed ourselves to have them replaced.
-On our arrival we didn't get any drinks and we were first taken to a room with twin beds , and we were in honeymoon. We did specify to the agency (Cassidy Travel - Blanchardstown Shopping Centre) that we are going in honeymoon and would like to have a quiet room, seaview and of course double bed, we were told from the agency that we'll get drinks on arrival and the room will be set/arranged for our honeymoon, also all that we're asking for. And also specified at the reception on our arrival, but was hard to get. After we went back to the reception they gave us a room with double bed and also a mini kitchen, which was very useful.The room wasn't quiet at all.
-the wi-fi was poor
-my wife didn't really find the food to be for her taste, she is a little picky when it comes to food and i consider that is normal for most of the people. Myself , on the other hand, have no problem in eating all kinds of food and didn't see this as a problem.
-booking a trip to the Palmitos park through the reception staff turned out to be a waste of time.We payed them, then next morning when we went to the Palmitos park the guys at the ticket office couldn't find our tickets in their systems and we had to pay another 60 euro to get in, after a 20 minutes wait. On our way back , the guys at the reception gave us the money back.
Now the good points about this hotel:
-the hotel offers an amazing view
-the restaurant staff was very nice, very helpful
-on my birthday they sent a cake and a bottle of champagne to my room, that was a nice surprise
-the hotel has some amazing photographers which will do their best to help you have a wonderful experience. We got our honeymoon album there and we're so happy with it. Andrea Gagliano was the photographer which managed to brighten our experience and took amazing shots with us during 2 days on the beach and in the hotel's pool.
To be fair i'd give this hotel a 3.7 out of 5.

Room Tip: Higher floors are less noisy
  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Constantin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Subdirector at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 7 April 2015

Dear guest,

Thank you very much for sharing your experience with us.

We are very grateful to welcome you again in Gloria Thalasso & Hotels. At any time you can contact us for future bookings.

Kind regards

Ernesto Guerra
Subdirector

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

As a family we have visited this hotel since it was first established. We have recently visited and had another wonderful time.
The hotel facilities, food are top notch but more importantly the staff and service was excellent as ever, making us feel welcome and remembering us as friends.

Thankyou to you all, see you next time.

Richard and Margaret from Sheffield

Room Tip: Jacuzzi suites are fab
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 19 August 2014

Dear guest,

Thank you so much for writing a review about your stay at Gloria Palace Amadores.

It is always a great pleasure to read such a wonderful comment like yours, considering our hotel "Never disappoints'', thank you very much.

We also would like to thank you for your nice words regarding our food, our services, and our team because our staff is always working hard to cover the expectation of all our guest and we really appreciate when our guests mention them.

We look forward to welcoming you again at our hotel soon.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Our stay at the Gloria palace Amadores was perfect - from the welcome drink, to the friendly and courteous staff, the glorious views and the marvellous food. The only improvement would be to heat the pools in cooler weather. We intend to return as soon as possible!
Thank you to all the staff at this lovely hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank popacat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 18 August 2014

Dear guest,

Thank you for taking the time to let us know about your experience at Gloria Palace Amadores. We are sure that your detailed comment will help other travelers.

We are glad that we met your expectations ‘from the welcome drink, to the friendly and courteous staff, the glorious views and the marvelous food’ and will be an honor to have you in future holidays.

If you need anything do not hesitate to contact us.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

Stayed as a family of 4 for a fortnight, end of July, start of August.
Great welcome - drink on arrival and (a huge)supper and a bottle of fizz left in the room as we arrived after the restaurant shut.
Loved the hotel, the food was fantastic, particularly impressed with the seafood and meat. The pool snackbar, whilst it offered the usual burger / pizza/hotdog selection, was still of a high standard. Ice cream was available on AI though it wasn't obvious to start with.
The pools were lovely and clean, we only went to the top pool (the quieter one). Didn't have a problem with sunbeds even though we only got to pool at 11/12 o clock - we found a little used and private area at the top of the stairs above the snack bar, slightly further to the pool but worth it for the views and peace!
The room was a tad small with a teenager and a 9 yr old but the balcony was a good size. Everything was kept lovely and clean. We were in block 3 which was quiet, good views and the lift accessed almost everything we needed. (restaurant, reception, bar, pool).
Tropical and San Miguel beer available on AI and the wine was good too. (Best to ask for a bottle in restaurant as it was hard to get the waiter to come back for a refill!) Cocktails were a bit watery but pleasant enough. We found the table waiter service in the saloon bar rather slow but this can easily be combatted by ordering 2 drinks at a time.
The spa pool was amazing, defintely worth a visit. Would have tried other spa things if we hadn't had the kids. Look out for offers for the spa in the lifts, by the restaurant etc
The lift glass lift to the cliff path was fun and the walk to Puerto Rico and Amodores was short.
Would recommend Taurito for watersports and the ferry to Mogan for a change of scenery.
Was our first time to Gran Canaria and we would recommend this hotel to anyone, and would come back here again ourselves.

Room Tip: Block 3 was quiet and good views, even though we were relatively low down (floor 6) in the hotel, it...
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Nom73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Subdirector at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 7 April 2015

Dear guest,

Thank you very much for sharing your experience with us.

We are very grateful to welcome you again in Gloria Thalasso & Hotels. At any time you can contact us for future bookings.

Kind regards

Ernesto Guerra
Subdirector

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

From the moment we arrived at the hotel we were very warmly welcomed. The room was lovely and clean with efficient air conditioning. We were in block 4, very quite with uninterrupted views of the sea.
We decided to upgrade to all inclusive, I thought this was great value for money and although there were some time constraints with getting drinks from the chill out bar all else was good.
The food was very good with lots of choice and always healthy options, sitting outside for dinner and watching the sun go down cannot be beaten, especially if you get Carman as your waitress, she is very attentive and efficient.
Pool and area around was very clean and as long as you were down by 9am you could reserve a sunbed with your towel (it was the accepted way)
All in all it was one of the best hotels I have stayed in that consistently delivered in all areas for 14 days.

Stayed: August 2014
4  Thank Gavin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 15 August 2014

Dear guest,

Thank you very much for your 5 star rating and excellent recommendation on TripAdvisor.

We are thrilled that you really had a “Fantastic Hotel, great holiday” at Gloria Palace Amadores and we will certainly pass on your compliments to our staff and thank you very much for writing the good work of our waitress Carmen.

We are also delighted to hear that you appreciated our facilities and food, and our beautiful sea view.

It would be an honor for us to seeing you again in our hotel.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

Stayed here for two weeks from 21 July hotel spotless food excellent staff friendly could not find any faults would highly recommend.The hotel has a fantastic view overlooking sea ,rooms are large and kept beautifully clean pool and spa fantastic

Room Tip: Rooms in block 4 excellent
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank Nicky2323887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Amadores Thalasso & Hotel, responded to this reviewResponded 13 August 2014

Dear guest,

Thank you for such positive feedback after your stay at Gloria Thalasso & Hotels.
We are thrilled that you found the team friendly and helpful and I have especially mentioned your kind words to the staff friendly and our fantastic view overlooking sea.

Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you.

We look forward to welcoming you again at our hotel soon.

Best regards,

Alberto Freniche
Gloria Palace Amadores Thalasso & Hotel ****
Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gloria Palace Amadores Thalasso & Hotel

Address: C/. La Palma, 2 | Amadores, Mogan, 35139 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Puerto Rico
#3 On the Beach Hotel in Puerto Rico
#3 Romantic Hotel in Puerto Rico
#4 Luxury Hotel in Puerto Rico
#4 Family Hotel in Puerto Rico
Price Range: £105 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace Amadores Thalasso & Hotel 4*
Number of rooms: 392
Official Description (provided by the hotel):
Located between the beaches of Puerto Rico and Amadores, Gloria Palace Amadores Thalasso & Hotel is built on a cliff top and integrated into the landscape, providing spectacular views over the ocean from all parts of the hotel. Built in 2004, the hotel boasts one of Europe's best equipped thalassotherapy centres. In just a few years, the elegant surroundings and top class, friendly service have made it one of the most popular hotels on the Island. ... more   less 
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Also Known As:
Gloria Palace Amadores Thalasso & Hotel Puerto Rico, Gran Canaria
Gloria Palace Amadores Thalasso And Hotel
Gloria Palace Amadoresthalasso Hotel
Gloria Palace Amadoresthalasso Mogan
Hotel Gloria Palace Amadores
Amadores Gloria Palace
Gloria Palace Puerto Rico

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