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“Fantastic hotel”
Review of Marina Suites

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Marina Suites
Ranked #2 of 68 Hotels in Puerto Rico
Certificate of Excellence
GreenLeadersSilver level
Reviewed 1 October 2013

Just back from a one week stay at this hotel,this is our first stay at the Marina Suites and cannot fault it.The rooms are big, light, and airy and are very clean with great views all round .the pool area is great with a great pool ,pool bar and lovely views out to see.The staff could not do enough to help,and were always willing to help and go out of their way to ensure you get the best out of your stay. We booked bed and breakfast, and were not disappointed,the food was always fresh,ample with an option for all pallets.Cannot speak highly enough of this hotel,and can recommend this hotel to all.

Room Tip: Rooms with Marina views tend to be quieter,and have the sun until sunset.
  • Stayed: September 2013, travelled as a couple
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Thank keith o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 3 October 2013

Dear Marina Suites Guest,
Thank you very much for your really nice review on Tripadvisor.
It is a great pleasure to hear that you had a fabulous stay with us.
Furthermore, we highly appreciate your words of praise regarding our staff and will be more than happy to pass your nice words over to them.
We would be delighted to welcome you back on a further occasion
With my best regards

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1,716 - 1,722 of 3,216 reviews

Reviewed 29 September 2013

Stayed here from 14 to 28 September 2013. Loved the hotel!
The room was always tidy and good cleaned every day. The room itself is very big and comfortable. Balcony view is wonderful!
We bought meals (breakfast and dinner) at the hotel (not to spend time for searching for a place where to eat and what to eat). The restaurant staff was excellent, always smiling, very kind and polite to everybody. They work very quick, you don't need to wait for the table to be cleaned for 10 mins. Both restaurants are big, we never were waiting for a place to sit. All the meals were tasty and various.
The pool with sea water was just great! Water warm in the morning becomes almost hot by the end of the day. The pool is very clean and big and almost connects to the sea, you can enjoy amazing views while swimming. The Puerto Rico beach is 7-10 mins on foot from the hotel, there is another one - Amadores beach - 10-15 mins by car.
The territory of the hotel is not much big but good enough. There are billiards, air hockey (cost extra money).
Reception staff was really helpful and kind. To be honest each person from the hotel staff we had met was friendly and smilling. Guys, thanks for your hospitality!
But it would be a miracle if there was no any negative comment :) I have only 2 comments: 1) Internet was most of the time not stable and low quality. But it is free and each room has access point which is '+' but the hotel's management should work on the quality. 2) no free drinks for dinner. As I mentioned before we bought dinners but all the drinks were for extra money. I have seen same in Israel but in Israel they gave free water at least.
Couple recommendations: if you don't like laying under the sun all the time the best way is to rent a car and travel everywhere. The nature of the island is great, there are 2 volcanos, nature parks, tidy small towns located deep inside of the island.
We spent great time and would definitely like to go back.

Room Tip: * not room 101 (too noisy) * rooms from **1 to **7 (each floor) have the best pool and sea view
  • Stayed: September 2013, travelled with family
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Thank SNV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 30 September 2013

Dear Marina Suites Guest
I would like to thank you for taking the time to write your review.
I was delighted to hear you thoroughly enjoyed your visit here in the Marina Suites Hotel. Thank you for your very positive feedback about our hotel, the staff, the services, and more. I will ensure to pass all of your great compliments back to our team here at the hotel. Regarding the internet connection, the problem is about the megas permitted in Puerto Rico, we bought routers for each room and contracted many adsl line, but the problem is that the total of mega that can be reach in Puerto Rico is not enough, that is why we the connection may be slow, but be sure that we tried many many options.
Regarding the drinks, you are right, but in Spain or maybe on the Island, drinks are not included (neither water).
I do hope we will have the pleasure of welcoming you back soon.
Kindest regards

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Reviewed 28 September 2013

Just returned from our two week holiday at Marina Suites for the second year running. This has been our best holiday ever. The Marina Suites is far and away the best apartments we have been in, it is bright and clean, the staff are extremely friendly and the rooms are cleaned with fresh linen every day except Sunday & Thursday.We were self catering and ate out every night at the Gran Canaria Restaurante on the beach (we would certainly recommend) so could not comment on the hotel food. We were in room 413 with a beautiful view over the marina and sunsets to die for. we would definately recommend it to anyone going to Gran Canaria in the future, we will be back next year.

  • Stayed: September 2013, travelled as a couple
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Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 30 September 2013

Dear Marina Suites Guest,
We are pleased to be part of your best holidays :-). I am glad that you found our staff to be helpful and friendly during your stay. I will ensure to pass all of your great compliments back to our team here at the hotel. We hope to welcome you for a third time.
Kindest regards,

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Reviewed 27 September 2013

I have to agree with all the other reviews of this hotel. The staff excellent. The food well we were bed and breakfast but no complaints and plenty of good restaurants in Puerto Rico. The room we stayed in was 910. Room had loads of space and a balcony view to die for. View outlook to marina with sun from 5pm to 8pm just perfect as we were out most of the daytime.The sunsets were amazing. Best restaurant for me is the MINANAS. The food was excellent.
Tip. You need to book the Minanas if you want to go.

Room Tip: Get a high room number with view to marina. The sunsets are beautiful. If you like good food... go...
  • Stayed: September 2013, travelled as a couple
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Thank Eddieg31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 30 September 2013

Dear Marina Suites Guest
Thank you for taking the time to post feedback regarding your stay with us. I was so happy to hear that you loved our location and found our hotel to be of such great value.
We look forward to your next stay with us.
Kindest regards,

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Reviewed 26 September 2013

Good location near the small port and ocean. Reaching the hotel using the car could be a little bit tricky so use GPS. Very good and various breakfasts and dinners, friendly and helpful stuff and perfect climate made our vacancy really wonderful. Port is not a minus: no noise or smells. Hotel orientation is prefect: sun lights the room only after 3-4 pm (maybe not for all rooms). Elevators are really slow but for me it's not a considerable problem.
Hope to return again next summer.

  • Stayed: September 2013, travelled with family
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Thank Andrew I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 30 September 2013

Dear Marina Suites Guest
Thank you for posting a review of your recent stay with us on Trip Advisor. It was a great pleasure to have you with us and I am delighted you enjoyed your stay and thank you for sharing your comments. We look forward to welcoming you back for a return visit one day soon !
Kindest regards,

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Reviewed 25 September 2013

Only home from a 10 night stay at the Marina suites. loved the hotel, pool and stunning views of the marina. I stayed on the 8th floor And got a sea view room (stunning). Can't fault it at all (I also was there for the fire alarm but I slept through it, my partner woke up however). We are already looking into booming it again for next year, 10 days isn't long enough will go for 2 weeks next time. Fab hotel (Iv included some photos also)

  • Stayed: September 2013
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3  Thank BananaLana88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 30 September 2013

Dear Guest,
Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back at Marina Suites****.
Kind Regards,

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Reviewed 24 September 2013

Myself and my girlfriend have just come back from a week stay at the Marina Suites. One of the best hotels i've ever stayed in. Super clean, great rooms/views. great staff, brilliant pool and nice food. Cant fault the place at all.

I would recommend the watersports centre in Puerto Rico harbour. Excellent equipment and staff. Lots of great irish bars dotted about as well

Avoid - yogi's and bennie's british cafe near the hotel. terrible service and staff

  • Stayed: September 2013
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1  Thank jimmynorm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager H, Director Comercial at Marina Suites, responded to this reviewResponded 25 September 2013

Dear guest
Thanks so much for taking the time to review The Marina Suites and for your kind words.
We are pleased to know that you enjoyed your stay with us.
We hope to welcome you again on board,
Kind regards

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Additional Information about Marina Suites

Address: Calle Juan Diaz Rodriguez 10, 35130 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Puerto Rico
#2 Luxury Hotel in Puerto Rico
#3 Green Hotel in Puerto Rico
#4 Romantic Hotel in Puerto Rico
Price Range: £110 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marina Suites 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Marina Hotel Puerto Rico
Marina Suites Puerto Rico, Gran Canaria
Marina Suites Gran Canaria
Marina Puerto Rico

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