Hotel has a lot going for it such as a nice building, large rooms, modern design and stunning pool area. Staff is generally very nice, especially in reception and the excellent kids club. Restaurant staff could use more service minded attitude. Breakfast is good.
On the whole experience is dragged down by weird fees that are complex to understand and pay (daily charge for pool towels in cash, deposit and daily charge for in room safe), rock hard beds (with a nightly charge for a top mattress that makes it somewhat bearable) and windowless small gym without any real weights.
Location in great, but village of Puerto Rico a bit drab. Overall good value for money though, but room for improvement.
A bit noisy as the whole building has marble floors and thin doors, plus trash is emptied on the street in the middle of each night. No big issues though.
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- Also Known As:
- Marina Hotel Puerto Rico
- Marina Suites Puerto Rico, Gran Canaria
- Marina Suites Gran Canaria
- Marina Puerto Rico