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All reviews self service poolside quiz every night killer pool amadores beach pool area chinese night junior suite steep hill cash bingo air con bbq night pour your own great holiday europa centre bar closes plenty of choice
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Reviewed 11 August 2014 via mobile

Another year at the Altamadores and enjoyed immensely with family and old friends we met up with there (it does seem to be a place where you tend to meet up with many familiar faces). Excellent alround place, beautiful setting, beautiful complex with more improvements proposed, Jamie G (entertainer, coordinator, facilitator, GOD) finds so much time to entertain all those who would rather laze around on sun beds all day lol, seriously this guy works so hard to keep you & the children amused.

Food fab, drink on tap, facilities excellent, apts spacious.....would I go again, most definitely.

Date of stay: August 2014
Trip type: Travelled with family
7  Thank MaxwellEllis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2014

Returned 3/8/14 family of 4 kids age 15 & 11.
Just returned from another great holiday at Altamadores,once again food very nice with various themed nights.Entertainment caters for everybody from tribute acts to acrobats,hypnotist,magician and animal shows.New entertainer from previous visit ,Jamie G puts on varied activities during the day,from killer pool,darts and basketball also waterpolo ,and
Jamie's legendary poolside quizzes.Jamie is a very intelligent man with his poolside quizzes.Accommadation cleaned regular and is currently being upgraded.You will not be disappointed with this hotel if you have booked.[Jamie don't forget my quiz sheets]

Date of stay: July 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
7  Thank paul r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 August 2014 via mobile

What can I say other than fab fab fabbbbbbb place food is fantastic entertainment is the best Jamie works really hard and all the staff are so friendly would highly recommend this fab place for a family holiday the kids and adults will love it will defo be back again very soon

Date of stay: August 2014
4  Thank 584valm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2014

Just came back from 10 fab days at the hotel, what a great relaxing fun holiday. Everyone from the bar staff , waiters chief's Jamie G and the cleaners were great . we met some great people here and everyone was friendly.. I've told all my friends and family about this place as its so great.

I went with my partner and daughter aged 6 she didn't want to come home none of us did
The entertainment was really good, enjoyed the Pool side quiz that was fun. My partner enjoyed the water polo, Killer Basket ball and football, it was great watching too.
.

There was building work going on but didn't spoil our holiday .

food was fantastic, we have stayed in quite a few hotels though out the canary islands and I have to say the food was by far the best!!!

I'm looking at returning again next year, then it will be 4* the improvement's they have made already is impressive cannot wait to see the end result

Room tip: We stayed in 526 great view of the pool & we could see the Beach.
Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
8  Thank kathy f
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2014

Have just got back from a week in the Altamadores apt in Peurto rico. I always read the reviews before I go and take little notice of the occassional silly remark. Most of the reviews were good so felt reassured before we went. We endured a 3 hour delay from Newcastle so got there a lot later than planned. However we went through passport control with noone ther! Result. We collected our bags got on the coach as got to our accomodation in the early hours. On arrival there was noone at reception at first, then a fellow appeared to check us in (with very limited English) however he did help us as best he could by showing us to our room. The room was very spacious and very well equipped tho not really needed as we were all inc. Now I read one comment which said the beds were the 'worst' ever slept in. Well sorry but the beds were fine they even has an extra mattress topper which was lovely. We found our way to the restaurant which was near our room (114). The selection of food was VERY GOOD despite comments complaining about the food. There was cooked food, continental choices. yoghurt, fruit, breads, cakes and pastries with jams, honey etc. The food at each meal time was good. Some days I wasnt keen on some of the stuff but that was down to my personal tasts. However there is no way I starved ( Iput on 3 lbs that week). The pool area was lovely and we did manage to get sunbeds. As usual the 'early birds' had the towels on the beds at daft o clock but this happens everywhere. What really imnpressed me was the bar. Everyday there were jugs of red/white wine and Sangria which were replenished all the time. There is a beer tap and best of all there were every type of spirit/liquers/mixers out on the bar for people to help themselves. We have been on many all incs. worldwide but have never seen this before, so well done to the alta. I read several reviews regarding Jamie G the entertainment chap. I take my hat off to him he works his socks off to organise events such as games/quizzes/bingo etc to try and please everyone. But there is always someone who has to moan isnt there. Come on give the man a break, he is a lovely chap and does a great job. Keep up the good work Jamie G. We were told that Gran Canaria is 'hilly' and wow is it. Its certainly a challenge to walk either down to the beach (lovely) or up to the Europa centre. We managed even though we are in our 50's. However the taxi service is brilliant and is cheap. If you have booked to go to the Altamadores please dont be put off by the less than complimentary comments. We had a lovely week there and would gladly return without hesitation. What some people need to bear in mind (namely the complainers) is your paying 2/3 star prices therefore cannot expect 5 star standard and you cant please everyone all of the time. I have been in very poor so called 4* hotels around the world and would defo not class the alta as one of these. It was great value for money so if your going there dont worry you will not be disappointed. PS there are refurbs going on but was not intrusive at all. Our room (114) was quiet with a lovely view and our own sunbeds on the terrace too).

Room tip: Room 114 good however would have liked higher floor but good anyway
Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
11  Thank christine l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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