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“Another excellent stay at this hotel” 5 of 5 bubbles
Review of Gloria Palace Royal Hotel & Spa

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Gloria Palace Royal Hotel & Spa
Ranked #2 of 71 Hotels in Puerto Rico
Certificate of Excellence
GreenLeadersGold level
Cumbria
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Another excellent stay at this hotel”
5 of 5 bubbles Reviewed 25 July 2014

Just returned from our 2nd visit to Gloria Palace Royal, which we enjoyed immensely.

We arrived after a 3 hour flight delay, offered champagne and juice and swiftly checked in and shown to our rooms. We were then offered a cold plated meal in the dining room.

Our room in block 2 was large, all rooms overlook Amadores Beach. The room was well appointed and made up daily throughout our visit. Room has small kitchenette allowing you to make snacks etc during the day if only staying half board.

Meals are served in the restaurant – an outstanding choice at breakfast and dinner – recommend the made to order omelette at breakfast and meat cooked to your liking at diner. Puddings are to die for!

You are welcomed and shown to a table by the staff – watch out for the Gala Dinner – it’s very special – ensure you are still eating around 9pm.

The two pools have lots of sun loungers, although we Brits still insist on saving a sun lounger for later in the day.

The entertainment teams worked very hard but were never in your face. Good varied evening entertainment – just depends on individual tastes.

We certainly had a fantastic holiday and would highly recommend the Gloria Palace Royal to everyone.

Stayed June/July 2014

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TheDsCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 3 August 2014
Thank you for such a positive feedback about your stay at the Gloria Palace Royal.
We are thrilled to read that you had again a fantastic holiday with us, that you evaluate positively all our services and that you would highly recommend our hotel.
If you have any question, don’t hesitate to contact us. We are looking forward to welcome you for your third stay.
Sunny regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,295 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
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Northern Ireland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

Have just returned from a 10 night stay at this lovely hotel. We booked it based on the wonderful reviews and we weren't disappointed. We had a standard double room which was very large. There was a fridge, sink, microwave and coffeemaker discreetly hidden behind cupboard doors which were very handy. The bathroom (with separate shower) came complete with bathrobes. The view of Amadores beach from our balcony was fantastic. We found all the staff in the hotel to be very friendly but special praise must go to the restaurant staff - both waiter staff and cooks behind the counters. They were wonderful. We were on a half-board basis and found the food to be of a very high standard and a huge variety - we were spoilt for choice!

There were two large pools - the infinity pool on the lower level of Block 3 and another one on the upper level of Block 4. The infinity pool was beautiful but we found it to be very crowded and much preferred the quieter pool in Block 4. There was never any problem with getting sunbeds at this pool and we enjoyed listening to the music coming from the Mirador pool bar.

The hotel is situated in a very quiet area but taxis are plentiful and inexpensive if you want to venture into Puerto Rico for something livelier.

All in all we had a wonderful relaxing time at this lovely hotel.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Irisheyes1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 3 August 2014
Thank you for taking the time to share your experience with us on Tripadvisor.
We are very gald to read that you enjoyed all our facilities included your room, that you find all our staff very friendly and that you describe our food as high standard.
We hope to welcome you again soon for another wonderful relaxing time with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
146 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

absolutely fantastic could not ask for any better relaxing great room and a little touch of a robe and just sitting and lazing on the balcony with a glass of wine or beer over looking the the amadores beach great pools and service also has a spa to relax plenty to do and only 5 mins walk to the beach and bars and restaurants brilliant hotel

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CanariesSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 3 August 2014
Many thanks for choosing our hotel to spend your holidays in Gran Canaria and for taking the time to write such an excellent review about the Gloria Palace Royal Hotel & Spa.
It’s very nice to read that you consider our hotel as dreamland and that you appreciated all our facilities.
We hope to see you again soon and please do not hesitate to contact us if we may be of any assistance.
Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

Thank you very much to all the staff for making our holiday absolutely fantastic. Also for helping us to celebrate our wedding anniversary and my birthday.

Where do we start...

We were greeted with a glass (or two) of champagne by the lovely Kayleigh who ensured we knew all about the hotel. Our cases were taken to our room by the bellboy who was lovely also (I`m sorry I don`t have your name).
I also received a bottle of champagne and a cake in my room for my birthday which was fantastic, thank you.
The other reception staff were always friendly and welcoming no matter what the request was. Thank you all for everything. Special thanks to Miguel and Jose (Uncle Fred)

Our room was large and with a beautiful sea-view as we had requested, overlooking Amadores beach. It was cleaned and bed made daily to an extremely high standard. Thank you to our lovely housekeeper, always smiling. Very comfortable bed and with the use of a fridge, tea/coffee making facilities and air conditioning.

The infinity pool was better than it looks in the pictures and we were always able to find a sun bed with a little table for your drinks etc.
The Animacion team worked hard all day to involve people in daily activities such as jacuzzi bingo, should you so wish and though we didn`t have children with us we saw the team keeping the children happy so helping the parents to relax.

The snack bar next to the infinity pool was open nearly all day and the staff here worked so hard with food and drink orders, always with a smile on their faces. The food here was perfect for a midday snack, anything from a hotdog to a beautifully presented sandwich. Alongside a soft drink or beer to a cocktail of your choice. A great team. Special thanks to you all, especially Carlos (The Jefe). Also to Yerray who looked after me when I wasn`t feeling well.

The Mirador Terrace was our favourite as we found it extremely tranquil. Again there was always a sun bed available and toilet facilities with easy access for the disabled.
You can sit here all day and enjoy the views of the giant rock face which is incredible and of course the spectacular sea-views. They play music here all day which is relaxing and never disturbing.
Special thanks to Lorenzo who worked so hard everyday to meet everyone's needs. My husband especially enjoyed your smoothies!

The entertainment in the evening was always great and something for everyone. We saw flamenco dancers, acrobats and tribute acts to Lionel Richie and Barry White. Our favourite was the Dream Girls. Fantastic act! Comfortable seats with candles on the tables and very clean. If you didn`t want to be inside then outside there were comfortable chairs with candlelight and the staff serve you here as well.
Again the staff here are always there to serve you your drinks along with a smile. Thanks to all of you.

The restaurant was just fantastic and the food wonderful.
Breakfast with a huge choice of cereal, bread, freshly made omelettes with your choice of filling. For lunch and dinner, a huge selections of salads, beautifully prepared, fish, cold meats, soups, everything you could want for a starter.
For the main course a selection of tasty vegetables, potatoes, rice, many side dishes to choose from. The chef would cook fresh steak, lamb chops, pork chops and duck all to your specific taste. The list is endless. There was also a huge joint of meat each night to be carved according to your needs.
The staff in the restaurant were amazing. We were greeted and escorted to our table each night. Our drinks order taken and the chair pulled out to be seated. In between courses the table would be magically cleared and re-set by the time you returned.
Wine poured for you too. An excellent team of staff who all made us feel most welcome and very special. Special thanks to Ishmael, Heriberto, Yerray, Victor, Jessie, Antonio and to everyone else whose names we didn`t manage to remember. A superb team. Thank you all.

Finally the Kaia restaurant which is situated in a perfect location looking over the ocean.
We spent our wedding anniversary here and also my birthday and it was truly amazing.
A taste extravaganza!
We were made to feel so special and the table on had been decorated with flowers, candles, balloons, flags, hearts and our names written on the table with cut out shapes. I received a birthday card from the staff also. Our table was even roped off from the rest of the restaurant and we had our own private music!
Wow! What an amazing experience.
The food here is better than any restaurant we have eaten in before. Foie gras to start and fresh salmon for my husband. Duck with pear and spinach. Iberico jamon, freshly cut as we watched and Jose was a master at this too.
Dessert was an anniversary cake for our first visit and then on my birthday a personalised cake for me. Not only this my husband received a cake in the form of his favourite football team from the chef too so as not to be left out.
This was the best experience of our holiday and everyone should try Kaia restaurant during their stay.
Special thanks to the magnificent Jose! Janira, Victor and Jacobo the chef for making it a night to remember. Thanks also to Ishmael for the music.

We would like to sincerely thank each and every member of staff for a fantastic holiday and recommend The Gloria Palace Royal Hotel to everyone.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank ali2u2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 27 July 2014
We appreciate you took the time to detail your very good experience at the Gloria Palace Royal on Tripadvisor.
We are thrilled to read that our staff made your holiday absolutely fantastic and that you loved all our installations and our personalized service at every point. We will definitively pass your very positives comments and thanks to our staff.
We will be very gald to welcome you soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dumbarton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

Stayed at this hotel for a week in early July. Firstly, it's one of the most beautifully situated hotels I've stayed at. Location is great and views are stunning. The food was good but not unusually so. My main gripe was the all inclusive service. Although heavily advertised as All inclusive plus the service starts at mid day on the day you arrive and ends at mid day on the day you leave so, as most UK flights arrive and leave at night, you get six and a half days worth of all inclusive for the price of seven. You can, of couse, pay extra to have your all inclusive extended but I saw no point in paying for it twice. Drinks are supposed to be branded but you have to ask quite deliberately to get a brand as opposed to the usual stock alcohol that's made in a factory somewhere and you would have to follow the waiter back to the bar just to be sure. Also, not all the waiters could take you order, only the head guys with the electronic order device. Those guys were thin on the ground and I found myself having to work quite hard to attact their attention. All of this added up, in my view, to a bit too much exclusive and not enough inclusive. It's a shame really as this place could really be spectacular.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 27 July 2014
Dear Mark,
First of all, thank you for choosing the Gloria Palace Royal Hotel to spend your holidays and for sharing your experience on Tripadvisor.
We are glad to read that the Gloria Palace Royal is for you the most beautifully situated hotels you have stayed at and that you find our views stunning.
We regret that our service at the bar did not meet all your expectations. We always strive to make the stay of all our guests the best possible that’s why we took good note of your criticisms and we informed the Restaurant & Bar Manager about it, in order to improve the service and order of the drinks.
We hope to welcome you again in our hotel in the future in order to show you our improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamworth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

We visited this hotel in December as a party of two. I can honestly say we enjoyed every minute of our stay! The hotel itself was absolutely beautiful and the views of the bay were stunning.
Even though it was out of season when we visited we had no problems with any aspect of our stay. The staff all made us feel welcome and were extremely helpful. They even went as far as to arrange to have champagne and cake brought to our room on my boyfriend's birthday, without us even having to mention it was his birthday, which was a lovely touch.
Our room was always kept clean and tidy and towels refreshed daily.
We had absolutely no problems with this hotel and would thoroughly recommend it to anyone, we would definitely visit again.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank LoriiiW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 23 July 2014
Thank you for taking the time to write such a positive feedback about our hotel.
We are very glad to see that you enjoyed every minute of your stay and that all the little touches we provide you, were a success.
We are also proud to read that our staff was very helpful, that you found our views stunning and that you will recommend the Gloria Palace Royal hotel to anyone.
We looking forward to your next visit in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

Like Juan Antonio Samaranch said during the Olympic Games in 1994; "The Best Games ever". We say "The best hotel ever". The staff were fantastic, and our room was very clean! We also had a beautiful view of Amadores Beach and the Atlantic Ocean. Excellent swimming pool, and the breakfast was lovely. The food was very good.

We will definitely choose this hotel next year. We had a really great experience!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Gjermund S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLORIA_TH, Director General at Gloria Palace Royal Hotel & Spa, responded to this review, 23 July 2014
Dear Gjermund,
We would like to thank you for writing such a positive review about your stay at Gloria Palace Royal.
We are very delighted to read that our hotel is the best Hotel ever for you and that you liked our staff as much as the views and the food.
We will be very glad to welcome you again next year.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gloria Palace Royal Hotel & Spa

Property: Gloria Palace Royal Hotel & Spa
Address: C/ Tamara, 1 | Playa de Amadores, Mogan, 35130 Puerto Rico, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Puerto Rico
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Puerto Rico
#1 On the Beach Hotel in Puerto Rico
#1 Family Hotel in Puerto Rico
#2 Romantic Hotel in Puerto Rico
#2 Luxury Hotel in Puerto Rico
#2 Green Hotel in Puerto Rico
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Gloria Palace Royal Hotel & Spa 4*
Number of rooms: 197
Official Description (provided by the hotel):
Located 200 meters from Playa de Amadores, on the Costa de Mogan, the Gloria Palace Hotel Royal & Spa is a four-star superior establishment built in 2008 with natural stone, privileged views over Amadores beach, spectacular never-ending pool, exclusive rooms and executive suites. Its dedicated service, luxurious surroundings and breathtaking views makes it the most prestigious hotel in the area. Our goal is to provide our customers with a place to enjoy a calm, relaxing, caring and personalized service from our team of professionals. The extensive facilities are designed and decorated with exquisite taste, to convey a feeling of exclusivity and luxury to enjoy the deserved vacations. A hotel for all, from romantic getaways to business trips. ... more   less 
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Also Known As:
Gloria Palace Royal Hotel And Spa
Gloria Palace Royal Hotel Puerto Rico
Dunas Amadores
Hotel Dunas Amadores
Gloria Palace Royal Hotel & Spa Puerto Rico, Gran Canaria

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