had been going to this hotel since 2006.at start this hotel was fantastic,but has been going downhill incredably fast for a 4* hotel. in the beginning when first went to this hotel could not fault this hotel it was incredible and value for money.drinks were branded, beer still okay never changed apart from the crazy card system they have introduced over the last three years which is to save money on waiter service which you yous to get at this hotel now all you do is stand in cues all day long and if theres no cue the barman are not there its as if there told to go and hide.outside bar which used to be open until 11 o'clock now closes something like 5 o'clock in the daytime so you have to go into main hall to stand in cue then go back outside to find someone else sitting in your seats rant over about drink.now restuarant food now diabolacle fish severed now served is still frozen with ice on it meat selection very poor repetative everyday as for desserts none existant anymore all you get is cake or watermelon which in any form of 4* star is very poor, then you get told they have over spent too much money in the first couple of months in the season and have to make cutbacks but dont know how this is possible when from first going in 2006 the price for hotel has actualy had a 100 percent increase in price for this hotel which in my book is unacceptable. now onto entertainment its absolutely pathetic still same old shows since started going now most nights nothing at all as for for rooms very old now some have wallpaper ripped of and never been fixed tvs dont work used to get fridge in your room now have to pay for.its now time to wake up HTOP HOTELS get back to your old standards the only good thing yous have left in this hotel are staff going from manager,desk ,restuarant, bar and cleaners were great.So loved this hotel Now get this hotel back to number 1 yes no 1 where it belongs as of positioning fantastic.didnt go this year because standards are now so poor.
- Official Description (provided by the hotel):
- The 4-star H•TOP Royal Sun hotel sits on the seafront promenade in the peaceful tourist village of Santa Susanna in Costa del Maresme-Barcelona, overlooking a beautiful beach. Positioned really close to the train station, bars, restaurants and shops, it is perfect for singles, couples and families. The 217-room offer a wonderful sea view and many onsite facilities, such as a Beach Restaurant only for clients and discounts in the Sand Beach Club situated just in front. It is situated 70 Km from Barcelona – El Prat Airport and 30 Km from Girona Airport. Santa Susanna is a family tourist destination with an impressive long sand beach and a selection of shops, bars and restaurants. Santa Susanna sits between the popular beach villages of Calella & Lloret de Mar, with an easy access by train to Barcelona city center. Clients from H•TOP Royal Sun have an exclusive burger-bar by the beach and can visit Sand Beach Club which offers sun beds and parasols with special rates for clients with All-Inclusive service. FACILITIES Rooms • Restaurant • Bar • Swimming pools ( one for adults and one for children; unsupervised pools ) • Sun terraces Children • Playground • Baby cots and chairs Staff • 24 hour Front Desk services • Multilingual staff • Housekeeping • Tour desk Others • Currency exchange • Car hire* • Fax & copy service • Medical service • Air-conditioning • Heating • Safe boxes (in each room)* • Wi-Fi* • TV • Luggage storage (coin lockers) • Showers for check-out • Lifts • Bikes & quadricycles* • Discounts Sand Beach Club *Some of these services are extra or require a deposit (ask at the Hotel) ... more less
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- Also Known As:
- Htop Royal Sun Hotel Santa Susana
- H.TOP Royal Sun Spain/Santa Susanna
- Htop Royal Sun Santa Susana