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“excellent value for money”

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Aqua Hotel Montagut Suites
Ranked #9 of 21 Hotels in Santa Susanna
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“excellent value for money”
Reviewed 16 February 2012

Went on a girlie holiday with my family (11 in total :), the hotel looked brilliant and the welcome was very good and The rooms were large and modern,the beds were very comfy and the views from our windows were great. There was slight noise from the bars below our room but that stopped at around 12 midnight. The food was excellent with a large selection to choose from, the service was even better and the hotel was was very cleanThe train station is about 20 minute walk away just a 1 hour to Barcelona.Overall this is a brilliant hotel for a brilliant price, I would recommend this to anyone staying in Santa Susana

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
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English first
glasgow
Level 6 Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 December 2011

Would recommend this hotel. Rooms and food were nice as were bar staff. However, reception staff were not to the same standard. That said, it's well located in a nice small town, close to all ameneties and the train for visiting Barcelona.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
1 Thank GlasgowCross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ongar, United Kingdom
Level 6 Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 4 November 2011

I went to this hotel with my school on a football tour of nearby Barcelona. The hotel was chosen mainly because of the fact that it was part of a group of hotels who owned 2 astro pitches. when we first arrived we went to our rooms to find nice plain rooms. However being young boys we were planning to watch tv all night however the tv was about 15 years old and came with no remote. we then went down to the buffet which served a large range of nice food. The staff in the restaurant were very nice, (unlike one or two at reception) and helpful. we were all pleased with the catering except for one night when we came home late and the hotel told us we would have to have a cold buffet instead. This cold buffet consisted of about 4 slices of different pork salamis bananas and some bread which was not great for the kids who could'nt eat pork. The only other problem for us was you had to rent your rooms safe for 4euros a day if you wanted your valubles to be kept safely which I thought personally was quite cheeky.
The swimming pool was clean and cold but quite small. plus our teacher got increasingly frustrated with the vending machines dotted around the hotel :)
however there is more good than bad to this hotel, and although i wouldn't recommend it i would;nt complain about it.

  • Stayed November 2011, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LondonMac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 October 2011

When I first arrived, we had booked several rooms but some of them were unavailable, so some of us had to share rooms, Other than that the stay was perfect, the welcome was very good and the hotel looked brilliant. The rooms are large and modern with brilliant pictures on the wall and tremendous cleaners that did their job without flaws. The beds were very comfy and the views from some of the windows were amazing. There was slight noise from the bars below our room but that stopped at around 12 / 1 in the morning.
The food is brilliant and the service was even better. There are many activities throughout the day and the night with evening entertainment every night.
Overall this is a brilliant hotel for a brilliant price, I would recommend this to anyone staying in Santa Susana

Room Tip: Go for the premier rooms as they have the best views and are larger with plasma televisions
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Liam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2011

One of the best holidays we have had! Hotel is so clean and staff are so friendly! Can not fault this hotel at all. Very central location. Will be returning next year for sure! FIRST CLASS Service from top to bottom in the hotel

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank highlandlass6576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelGrup, Director General at Aqua Hotel Montagut Suites, responded to this review, 27 October 2011
Dear Guest,
we are really pleased to read that you enjoyed your stay in Santa Susanna and we look forward to welcoming you back next year.
Thank you for taking the time to review your recent stay with us.
Kindly,
Aqua Hotel Montagut
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 September 2011

This is a fabulous Hotel with a lovely facade and brilliant reception staff who quickly attended to us. The hotel was spotless throughout.

We did have a problem at first as I had booked a premium suite with a pool view & was given a standard suite. I was told there were no premium suites available for 3 days and was offered a change of hotels for the 3 nights. I refused this as we were there for only 7 days anyway and I didn’t know anything of the other hotel. To cut a long story short – we went for lunch & left her to try & sort something else out.
We stayed in the standard suite for 1 night & then were moved next morning to a premium pool view suite. For our trouble they gave us the use of the mini bar for free for our entire stay & the first night, it was full for our use! Also, they left a wrapped present of a beach bag in our room a couple of days later.
To be honest, the superior room & the standard room were the same but for the pool view, so don’t worry if you are booking a standard room.

The pool area was great. Never had any problem getting a lounger or brolly if wanted. It was nice & peaceful as the kid’s pool & entertainment was at the other side and the team kept them busy with good activities which were'nt too noisy. We even joined in the poolside bingo which was good fun especially as the numbers were called in several different languages and a bit confusing! The entertainment team with super friendly and did a good job overall. We don’t normally bother with hotel entertainment, but they had a few good nights which we attended. The Spanish dancers were superb.

If you exit the hotel & turn left (instead of right to the beach) you will come to a little roundabout with a car park across the road. If you go diagonally left across the car park, you will get to the back of a hypermarket and a little shopping mall. You can get your water etc there at really good prices.

Right turn out of hotel, walk for 5mins, cross road, down a few steps and into a very short tunnel to beach. Lovely beach with a good breeze to stop you getting too hot and to top it off there are Thai ladies/gents giving massages. I decided to have one and ended up her best customer with both me & my daughter having one every day! 15mins for 5euro is amazing and as I had one every day, she would stay for more like 25mins….bargain!

The restaurant was very spacious & had a lovely view of the garden. It got busy early on, but as we always ate later, we never had any queuing.
The food was plentiful and a decent selection – we did think some of the food a bit strange especially at breakfast, but of course they have a lot of German/Russian guest. We found plenty to eat, so no problems. My husband particularly liked the cakes & ate them with every meal!

To sum up, a nice clean well located hotel for having a relaxing holiday.

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank moonin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelGrup, Director General at Aqua Hotel Montagut Suites, responded to this review, 8 October 2011
Dear Moonin,
Thank you for staying with us in Aqua Hotel Montagut and we appreciate you took the time to post your review and please apologize the initial problem during the check in.
We are delighted to read that you enjoyed the service offered by our team and we are very pleased that your holiday in Santa Susanna was relaxing.
We hope to welcoming you back very soon.
Kindly,
Aqua Hotel Montagut
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2011

We stayed for a week, and having read some reviews I was disappointed to find we were allocated a room on the roadside of the hotel and the room was much smaller than other hotels we had stayed in. I wondered how on earth 5 people were going to live in the room for a week and my first reaction was to ask for a room change, only to be told they would have nothing until the end of the week. We just got on with it. The room proved to be more than enough for space, we rejigged it a little. There was noise from the street below at night but nothing the airconditioner and tv didn't drowned out. The beds were comfy and the room as well as the hotel was kept spotlessly clean at all times. The food was good, staff very friendly and there was entertainment every night for both kids and adults. If I were to go back to Santa Susana I would have no hesitation in staying at the Aqua Montagut.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank dinjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AquaHotelGrup, Director General at Aqua Hotel Montagut Suites, responded to this review, 3 September 2011
Dear Guest,
Thank you for your kind review about your recent stay in Aqua Hotel Montagut. We are pleased to read that you found the room for 5 people comfortable. Also thank you for mentioning the restaurante services, animation and staff.
Once again thank you for staying with us and we look forward to meeting you on your next trip to Santa Susanna.
Kind regards,
Aqua Hotel Montagut.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aqua Hotel Montagut Suites

Property: Aqua Hotel Montagut Suites
Address: Torrento de Can Gelat s/n, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Amenities:
Beach Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 On the Beach Hotel in Santa Susanna
#7 Luxury Hotel in Santa Susanna
#8 Family Hotel in Santa Susanna
#10 Romantic Hotel in Santa Susanna
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Aqua Hotel Montagut Suites 4.5*
Number of rooms: 186
Official Description (provided by the hotel):
A brilliant destination. Hotel Montagut Suites offers spacious, well equipped suites to provide you the comfort you deserve. Situated in Santa Susanna some 150m from the beach, it has a landscaped pool area, play areas for children as well as a well equipped MINICLUB and an outdoor garden area where endless fun can be had. Our beautifully constructed restaurant with glass surroundings which gives our guests the chance to eat in a truly special environment. Enjoy our vast, elaborate and extensive buffet. Guests can also enjoy the various facilities the hotel can offer situated around the main bar area which includes a quiet reading area, games area, wi-fi, and the opportunity to enjoy your favorite drink or cocktail on the terrace whilst enjoying the nightly entertainment. The hotel also has outdoor parking available. Dogs are allowed (max. 5 kg). Whether you are with your partner, family or friends ... Montagut Suites offers a kind, personalized service. You will enjoy a superb holiday. ... more   less 
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Also Known As:
Aqua Hotel Santa Susana
Aqua Hotel Montagut Suites Spain/Santa Susanna

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