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“Good location”
Review of Caprici Verd

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Caprici Verd
Ranked #10 of 21 Hotels in Santa Susanna
GreenLeadersPlatinum level
Reviewed 20 April 2014

Advantages:
- good location: 3 minutes to train station (50 minutes to Barcelona)
- free wifi
- clean and spacious rooms
- nice view from the room

Disadvantages:
- food was not so good - I think they should use more seasoning
- little bit loudy

  • Stayed: September 2013, travelled as a couple
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1  Thank Agata I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this reviewResponded 21 April 2014

Dear Guest,

First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor.

We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly in order to keep a high level of customer satisfaction. Your comments regarding the restaurant will indeed be taken into account.

We thank you again and we wish that you can visit us again sometime soon.

Best wishes,

The Management – Hotel Caprici Verd

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143 - 149 of 676 reviews

Reviewed 20 March 2014

Just come back from a lovely 3 day break here.
Loved it.
Efficient check-in.
Clean, light and modern décor throughout.
Swanky lifts.
The room, although what some people would call "dated", was cosy and contained 2 king-size beds. I wonder if their homes are out of magazine spreads in "Hello" magazine then?
Modern bathroom with walk-in shower. Loads of room. Soap and shower gel supplied.
The bath towel was a little small and thin but no problem.
Plenty of lighting in the room for reading etc...
Small television with a few UK channels. I tend to use my tablet if I want news etc...Good WiFi signal in the room.
Good size balcony with 3 chairs and a table. I had a room on the 4th floor which had a view of the mountains on one side and the sea to the other.
Small fridge. There is a small supermarket at Galleria Pins, a few minutes walk along the front, where you can purchase pretty much anything. Wine is a good price! There is also another smaller minimarket at the front of the Aqua Onabrava.
Although the railway line was close, it honestly never bothered me and I am super sensitive to noise!! I even had my balcony door open at night and it was unintrusive. You can hear the frogs at night from the fields at the back of the hotel. Very nice.
Now, the food. It WAS out of this world.
As the hotel was, I'd say, 95% Spanish occupancy, with some French and little old me, the food was of an excellent standard and I MEAN excellent. Extensive breakfast with hot and cold options (cold meat, cheese, salad etc...), cereals, pancakes, fresh fruit, yoghurt and pastries.
Lunch and dinner - brilliant. No burgers, chips and cheap rubbish here!!! Alot of regional cuisine, which was lovely.Soup at both lunch and dinner. Fresh salads. Bread and rolls. Mini pizza squares. Pasta option. Paella's and both lunch and dinner, again. Stews and grilled meats. Fish, pork chops, beef slices. I even had Pig's cheeks, they were gorgeous.
Wine is reasonably priced. 1/2 bottle of good red wine was E4.50, for instance.
If you don't find something to eat at this hotel, then I really don't know what it is you would want?
The Spa pool and Jacuzzi's were very good and once again, all spotlessly clean.
I could go on and on but I shall leave it there.
I would recommend to my friends and would come back when visiting Catalunya.
Thank you Carmen, Inma, Pucci (Reception), Ricardo and Vicente (Restaurant) for making me so welcome.
Hope to see you again in the future.

Room Tip: 4th Floor, not facing the pool for sea & country view.
See more room tips
  • Stayed: March 2014, travelled solo
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3  Thank notforturning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this reviewResponded 21 April 2014

Dear Guest,

First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor.

We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly in order to keep a high level of customer satisfaction. In this case, the only thing we are left to do is to congratulate the members of the staff you mentioned, which we are very pleased to do.

Thank you very much for your extensive review and we do wish you can visit us again in a near future.

Best Regards,

The Management - Hotel Caprici Verd

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Reviewed 24 February 2014

Stayed here with 2 of my children during September 2013. The meals were very good. The stuff very nice. Well equipped. The room was a little bit old. The TV in the room horrible (12 inches screen or so like a computer from early 90's

Room Tip: Try the premium rooms!
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  • Stayed: September 2013, travelled with family
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4  Thank gidrub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this reviewResponded 3 May 2014

Dear Guest,

First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor.

We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly in order to keep a high level of customer satisfaction.
Your comments regarding the rooms and the TVs are taken into account. I am glad to inform that finally this year the Hotel is gradually upgrading the TVs into more modern ones.

We thank you again and we wish that you can visit us again sometime soon.

Best wishes,

The Management – Hotel Caprici Verd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

Faultless!
Clean & comfortable rooms, all with balconies. Most with a sea view.
Excellent meals.
Good entertainment in the bar.
Staff went out of their way to ensure we had a wonderful Xmas.
Good location.
Shame the resort was closed but we were out & about visiitng Barcelona, Costa Brava & Montserrat.

  • Stayed: December 2013, travelled with friends
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3  Thank IslandMichele007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this reviewResponded 3 May 2014

Dear Guest,

First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor.

We are very pleased to know that you enjoyed your stay with us. Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly in order to keep a high level of customer satisfaction.
We thank you again and we wish that you can visit us again sometime soon. Thank you for spending your Christmas with us.

Best wishes,

The Management – Hotel Caprici Verd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

spent 4 nights at this hotel with newmarket holidays and can only describe it as first class every member of staff from cleaners to management were very helpful and couldnt do enough to be obliging in every way spaecial thanks to patrick at reception who thanked us for coming and wished us a safe journey i would highly recommend this hotel it fully merits 5 stars and not the 4 star superior it is classed . well done .

  • Stayed: December 2013, travelled as a couple
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2  Thank JAMES S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this reviewResponded 3 May 2014

Dear Guest,

First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor.

We cannot thank you enough for rating your stay with us so highly. Indeed we are deeply satisfied that the whole Christmas period was very pleasant for us all and received great feedback from the majority of guests.

In the name of the staff of the hotel let me say it was a real pleasure to be able to serve you and the whole Newmarket group and we do hope you can visit us again very soon. For any further comments, suggestions or queries please do not hesitate in contacting us via email at the following address: atencioncliente@hotelcapriciverd.com.

Best regards,

Patrick - Hotel Caprici Verd

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Reviewed 19 December 2013

We had a superior room which had a sea view on the 4th floor. On arrival there were 3 small bottles of water and 3 apples. There was a mini fridge in the room which is handy for keeping your shop bought drinks in. We had a flat screen TV with mostly foreign channels but also the main English channels, for EastEnders and Coronation street he he. The room was quite dusty and the cleaners seemed a bit slap dash with their work. A warning for people with small children, the balconies, I feel are not safe as there is quite a gap between the glass panels. In fact a little girl 2 rooms away crawled through to the next balcony, luckily the parents were there to coax her back. There are gaps that babies could fall through off the balcony too. We found that the trains accross the road were quit anoying as they are quite regular and noisy enough to spoil the peace. On to the food. The hotel has a large dining room that can get very busy and noisy. A waiter saw us to a table each time and the drinks waiter came over straight away to take our order, by the end of the week he knew what we were going to have and brought it straight away lol. He looked like the actor Sean Bean. Look out for him. The food was mostly geared up for the Europeans, there was a lot of strange stuff like pigs cheeks, squid, shell fish etc. There was plenty of salad and pizza, always pasta. A lot of the food was not hot, the show cooking counter is good though because it is cooked continually and is hot. The dessert section was very repetitive, and we ended up having cake every night. We went full board which was a bit of a mistake .We got a packed lunch one day, the bread was inedable. You end up paying a lot out for drinks too as water is not free. The entertainment was not to our liking at all. The French people loved it, they were all dancing to old style corny songs sung badly by bad singers. The swimming pool was too cold to use as it was October, however there was the indoor one that my husband and son used a couple of times. Jacuzzi was cold and the pool was very bleachy. The position of the hotel was ok , not far from the beach, but didn't like going under the subway to it. You know what the highlight of our holiday was, the land train. A long ride around the town and up the mountain where you could get off and go in a small museum, (not worth it stay on train). Very pleasant. The normal train across the road was handy to go to Callella , Blane's and Barcelona all cheap trips, cheaper to ask for a family ticket if you have kids.

Room Tip: If you like your TV get a superior room as they are flat screens also you get pool towels and sea vi...
See more room tips
  • Stayed: October 2013, travelled with family
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1  Thank tubbytown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones Públicas at Caprici Verd, responded to this reviewResponded 3 May 2014

Dear Guest,

First of all we would like to thank you for taking the time to write a review of our establishment on TripAdvisor.

Regarding the trains, we are sorry to know that they disturbed your peace. They run every half hour and they reach staright into the centre of Barcelona in an hour and not much more. We believe that this is a very positive asset for our guests, but of course, there are always cons that can affect you. The same happens with the underpass to get to the beach.

You also mention the indoor pool. Unfortunately, there is not much we can do regarding the levels of chlorine that we use, they are under constant inspection by external laboratories in order to comply with European Health and Safety regulations, to which we cannot disobey.

I am sorry to learn that some of your experiences in the restaurant were not satisfactory, we take your comments into consideration.
Your review helps us to learn in what areas we can improve and to maintain our standards in those that we do correctly in order to keep a high level of customer satisfaction.
We thank you again and we wish that you can visit us again sometime soon.

For any further comments or suggestions or if you have any question please do not hesitate to contacting us via email at the following address: atencioncliente@hotelcapriciverd.com.

Best wishes,

The Management – Hotel Caprici Verd

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Reviewed 31 October 2013

We have just returned from Caprici Verd on the 30th of October myself wife and four year old grandaughter.We were given a room on the third floor but my wife has walking difficulties and does not like using lifts we requested this with the travel agent but the lady at reception was very pleasant and did her best and gave us a room on the first floor pool and sea view .The room was excellent two double beds walk in shower and very spacious.The maids cleaned our room every day and were very friendly. The restaurant was excellent very efficiently run all the staff were polite the food was of excellent standard . Dishes were always replenished never empty.We were the only English there mainly Spanish French and German.The only negative was the entertainment non exsistent when we booked we were told the mini club and childrens entertainment was on until the end of October we went on the 23rd for a week This was very dissapointing for my 4 year old grandaughter her first holiday abroad and nothing at all on

  • Stayed: October 2013, travelled with family
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2  Thank Elsie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapriciVerd, Director de Relaciones con Clientes at Caprici Verd, responded to this reviewResponded 13 November 2013

Thank you for taking the time to share your opinion in Tripadvisor.
It´s very pleasing to read that our staff provided a great service. We will make sure to forward your nice comments as it will motivate them even more.
We are sorry that you are not happy with the animation, we take note about your comments about it.

If you have more questions or suggestions please contact us: nuria@hotelcapriciverd.com

Best regards,

The Management - Hotel Caprici Verd

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Caprici Verd

Address: Avda del Mar 3, 08398 Santa Susanna, Spain
Region: Spain > Catalonia > Province of Barcelona > Santa Susanna
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Santa Susanna
#8 Luxury Hotel in Santa Susanna
Price Range: £48 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Caprici Verd 4.5*
Number of rooms: 266
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Also Known As:
Caprici Verd Santa Susana
Caprici Verd Spain/Santa Susanna

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