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All reviews nice hotel ferry terminal lunch service two nights breakfast is served terrace istanbul island poolside escape
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Reviewed 6 August 2014

The hotel was great but booking process just appalling. On www.booking.com they said "Your credit card will not be charged in advance". Wrong. It was charged immediately. I had not prepared for the charge and it failed. They sent me an email saying I should do it again within 24 hours, but I did not. When I did the room rate had reduced :-) But I was still charged the higher rate. After payment, booking.com sent me an email confirmation. In it they gave the wrong address for the hotel; wrong check in/out times; wrong hotel meal information.

As for the hotel it was great. Lovely pool. Everywhere immaculately clean. Staff friendly and helpful. Generous breakfast buffet. Our room not large but quite comfortable and with a small balcony. Will certainly go there again, using different booking arrangements.

Room Tip: If you have a room with balcony ask for one in the shade at the time of day you plan to sit outside. It was too hot for us to sit outside in the evening as no shade.
  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Ascot Hotel, responded to this reviewResponded 9 August 2014

Dear Michael A.,

On behalf of my team, I would like to thank you for your comments on Ascot Hotel Buyukada.

We hope to see you again in near future.

Kind regards.

Derya Tufan
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

I stayed at the Ascot hotel on Buyukada for my overnight visit to the island. I had an amazing stay! The staff was warm and friendly, and the hotel is clean but homey and comfortable. I also really loved the decor. My favorite spot was the swimming pool which was very clean, and a nice place to relax after a day of adventuring around the island. I absolutely recommend this hotel, and will absolutely stay again in the future.

  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Ascot Hotel, responded to this reviewResponded 30 July 2014

Dear Karen T.

On behalf of my team I would like to thank you for your nice comment .

Hope to see you in near future.

Kind regrads

Derya Tufan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

I had the pleasure of spending a week at Ascot Hotel. Besides being an extremely comfortable hotel, the staff offered the most amazing service without being overbearing! I look forward to returning soon.

  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Gregg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Ascot Hotel, responded to this reviewResponded 26 July 2014

Dear Gregg A,

On behalf of my team I would like to thank you for your nice comment and hope to see you soon in Ascot Hotel Buyukada.

Kind regards

Derya Tufan
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We can highly recommend this hotel. The stuff is so nice and friendly and the rooms are clean and beautiful!

We können dieses Hotel nur empfehlen! Das Personal ist sehr freundlich und hilfsbreit. Die Zimmer sind schön und sauber!

  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank BiancaQuijote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Ascot Hotel, responded to this reviewResponded 22 July 2014

Dear BiancaQuijote,

On behalf my team I would like to thank you for your nice comment.

We hope to see you in near future.

Kind regards

Derya Tufan
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

it was y first time in buyukada and i was really surprised.the hotel is brand new and in a very good location.Thank u so much to the staff.they are so kind.everything was perfect.the room is a bit small but very clean with wi fi and the swimming pool is very clean.Even though it was a bit rainy breakfast on the terrace was really so relaxing.I really reccomend this hitel and im sure i will come back.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank mesabri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Ascot Hotel, responded to this reviewResponded 22 July 2014

Dear mesabri,

It was unfortunate that we had to take our breakfast to our indoor restaurant due to heavy rain. It is really strange to have such a weather at this time of the year. I say it is global warming. Bu I am glad that you enjoyed your stay here in Ascot Hotel Buyukada.

On behalf of my team we would like to see you soon.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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