I am not one for posting reviews but was driven by my poor experience. We went here for dinner for my birthday. We had previously dined here when Marco Pierre White had it and previous to that. We were aware that it had changed hands and that the menu had reverted back more to 'pub grub'. However, there is pub grub and pub grub!
I had the prawn cocktail to start which, although a little retro, was tasty. My partner had Stilton stuffed mushrooms which appeared satisfactory. We both ordered rib eye steak for mains (the most expensive dish on the menu!). The steak, which we ordered medium rare, was actually cooked medium rare! I am afraid that is probably all I could say in it's favour! It was a substandard, grissly piece of steak. The Diane sauce was bland and tasteless. The plates were not hot so the food was tepid. The grilled tomato was burnt, the presentation was poor and for a restaurant to serve frozen chips badly says it all!
We ordered a bottle of wine with dinner which the first waitress appeared to have forgotten. When we asked the second waitress for the wine she brought it to the table, put it on the table and walked off! We were not shown the label and left to open the wine ourselves!
Why didn't I complain you ask. . ? We were out for my birthday and my partner had asked me where I would like to go! He was already disappointed that the food was so poor! I felt that to complain would have spoilt the evening completely!
I would suggest that this establishment needs to decide what it is doing. Is it a restaurant or a cafeteria? The menu is basic formulaic stuff e.g lasagne, fish and chips gammon and egg etc. the waitress service was quite poor for a Monday night, especially as it wasn't even busy! The chef needs to up his game but then I suppose it is difficult when he is producing a fairly bland fixed menu.
Come on The Chequers! Start producing some decent food and get the dining room sorted! A few basics would enhance the experience for customers e.g. showing people to their table rather than telling them to take a seat where they like! Opening the wine at the table, some table mats, hot plates for food, better presentation of food.
I was very disappointed by my experience and will not be going there again and would advise others not to go there either until things change!
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- Also Known As:
- Chequers Hotel Maresfield
- Chequers Inn Maresfield, East Sussex