My girlfriend and I stayed at the hotel on the evening before Christmas Eve 2013 for leisure purposes.
We found the staff to be very friendly and helpful. We stayed in the main building in room number 611.
There are lots of rooms, and many corridors, but we found our room with no problems. The hotel is presented in a picturesque area and is generally very well kept.
The room was spacious, well decorated and attractively furnished. There were a few small areas, which needed attention considering this hotel is 4*;
Firstly, there was a hole in the net curtain in the window, the valance on the bed was ripped and the TV remote was missing. The lighting was quite dim which made the time consuming job of applying makeup that bit longer. Also, the flat screen TV was quite small in screen size and some of the channels were quite fuzzy, but this could have been because of the poor weather at the time.
Bath and shower were powerful and plentiful hot water for the both of us. But bath tiles and plugholes could have done with a deep clean. Lastly, considering it was December, the room was very cold when we arrived, with only an electric heater for heating. This obviously took some time to warm up the room. It would have been good if hotel staff could have warmed the rooms up slightly before check in time.
The bed was very comfortable and wardrobe had the usual facilities stowed away inside: kettle, safe, ironing board. The rooms had thick walls and we were not disturbed by noise for the entire time we stayed.
The main car parking area naturally got busier as the evening got later, but there was plentiful additional parking slightly further away.
I had noticed a few reviews mentioning that there was swimming pool at the venue. I was completely unaware of this, the Hotel website does not mention this and I couldn’t find any info in the hotel to suggest that there was one.
Other things to mention:
Unfortunately, during our stay, the power went off at around 11pm. It didn’t come back on until around 4-5am on 24th of December. There was nothing the hotel could do about this, but was a real pain. Our room entered into complete darkness and only the hotel corridors and reception remained lit.
During the night, we came across an interesting critter in the bed. I really hope he was not the type of creature I was thinking he was at the time I took the photo. Unfortunately, we were running very late when we checked out so I didn’t get a chance to speak to the staff on the desk about the power or our night time visitor in the bed.
In summary, we had an enjoyable break, but I think we would need to come back again under different circumstances to give a solid review. The lack of power and info regarding facilities makes me feel like I didn’t get the most out of what the hotel had to offer.
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- Also Known As:
- Theobalds Park Hertfordshire
- Hotel Theobalds Park
- De Vere Theobalds Estate Cheshunt, Hertfordshire