Harsh title? Let me know after reading my review.
Booking.. Was so confused as I originally was only going to book for 1 night in July and it was a Sunday night so I rang up and got prices for different rooms.
The cost of a standard room on the Sunday night was £160 , so I decided we would stay for2 nights , the Saturday also,.
Now the Saturday night booking had to include dinner, non negotiable. That is what I was told.
Fine , I happy to eat, in fact I was looking forward to it. It was after all a weekend away , no children...
The price was £310.. I booked it but rang later to query the massive jump from £160 to £ 310 ( £150.) for an evening meal.
I was told this it due to the pricing structure, the hotel has different rates, low med & high season.
Fine, I can understand that but it still didn't explain the massive difference.
I was then told that my price for the 2nd night should have been £230 but I'd been lucky .. Oh my those words haunted me over the weekend. Lucky..
Ok my room was advertised as a standard room and it was...
My standards and the Faversham standards are worlds apart.
It was clean and the bed comfy.
It was tiny. If you opened the wardrobe door you couldn't open the bathroom door.
If I sat at the tiny dressing table my husband then had to climb over the bed or ask me to move.. Remember this 1st night we had paid £310..
It was stifling hot being upstairs and no air conditioning. Just a smallish window to open .
There was a tray with a kettle on , it was on the window ledge as there was no room for a table of any size, nor was it near a plug socket.
No fridge , no mini bar.. A complimentary bottle of water which I drank 1/2 of...good job I rationed it as it was never replace all the time I was there.. Remember we paid £310 ..And another £160 for my next night.. The lucky price one...
Anyhow we went for dinner , table booked for 8 o'clock we waited and we waited..( Remember this has cost £310) and waited and waited.. We got served starters at 9:40... After sitting for just short of 2 hours!!
My water glass was filled but never drank out of due to the dried on orange juice bits ..how was this never seen by staff.
Do you not check glasses before you lay the table?
The food looked good and had fab flavours but was just enough to fill a 8 yr old.
My sweet,Eton mess , was a joke. Little piped drops of sauce , slivers of strawberries. Not enough to make one whole strawberry. By the time I put my spoon through it, it was impossible to gather it together, there would always be more left on my plate than I could manage to get on a spoon to eat .
What pretentious nonsence..
Lots of men in blue suits milling around and getting nothing done..
I overheard the gent next to me ask his wife if they could go into Helmsley to get fish & chips.. I asked if he would bring back 2 fish suppers for us!
An uncomfortable nights sleep due to the heat ( not the hotels fault) early morning wake up due to having the window open and the church bells ring ever so early on a morning ..
Not a bad thing as it got us to breakfast early and we had the choice of a full table.. Eg milk , Orange juice etc.
sadly when things ran out nobody changed them..still the breakfast was for us good..
The Spa...how is that called a Spa?
Reading the guest book it seems some people love it so I I'd wondered if I had missed the hidden door ..but no, I think some people are very easily pleased.
Didn't go in the outdoor poor as it had gone a little cooler so with not a lot else to do at the hotel to do we went into Hemsley.
Came back after several hours, sun shining , so we stripped off to go to the pool.. And housekeeping had been in to our room and had simply tied up the used damp robes .
How horrible they were to have to put on... I had thought for the price we paid it warranted fresh robes.. Did I mention £310?
I mentioned the robes to a blue suited man ( thought it would give him a job )_and he arranged for fresh robes to be delivered.. Bit late though wasn't it ? Any how off we went to the pool.
And it was covered in flies.. I did get in and shift them away . I even had a little swim until my Husband said " oh make sure you keep your mouth shut " I gave up .. It was gross..
I had seen somebody at breakfast skimming the pool but judging by the amount of flies he hadn't been since.
There was dirty glasses left in the flower borders at the front of the hotel and a glass with a lovely fermenting slice of lemon left by the outdoor jacuzzi .On the sat night when we arrived we spotted it , and it was still there on the Monday morning when we left..
Normally when we have gone for a spa break we have made full use of the facilities the day we leave. Not this time ..We couldn't check out fast enough.
Breaks away are meant to be home from home or a special time that's better than home.
This break at the Feversham was poor, and I did feel that my hard earned money was scammed off me by the Feversham with their hype and pricing and they then delivered a weekend that was so below standard .
It's not fair and it's wrong. They offered a service and priced it accordingly. They failed to fulfil this price structure on any level.
I could have written this to the hotel, but then what?
I won't ever return, the Feversham Arms Hotel & Verbena Spa has nothing to offer me and I felt ripped off as the price in no way shape or form matched what we received..
I like most people work hard for my money and places like this make me so cross .
Now do you agree with my title ?
- Official Description (provided by the hotel):
- Nestled in a picturesque market town by the beautiful North Yorkshire Moors, this elegant Hotel boasts superb dining, full spa facilities, a heated outdoor swimming pool and free Wi-Fi. Surrounded by glorious countryside, this wonderfully secluded retreat is a haven of laid-back luxury and indulgent relaxation. Famous for its welcoming hospitality, it blends the traditional comforts of its Victorian heritage with an irresistible boutique design. Beautiful, peaceful and thoroughly unique, one visit is simply not enough. Guests can choose from a range of 33 individually designed en-suite bedrooms and suites each with their own unique decor, style and character. Cosy and intimately homely, they all feature Egyptian cotton sheets, soft exquisite duck down duvets (or cotton blankets), free Wi-Fi access, flat-screen TV, DVD player, luxurious Anne Semonin toiletries, hairdryer and tea and coffee making facilities. There are accommodation options to suit all purposes, including Small and Classic Doubles, Junior and Deluxe Suites and, for the ultimate indulgence, Luxury Poolside and Spa Suites. Superb food plays a big part in life at Feversham. Here diners can enjoy classically inspired dishes from a menu that draws heavily from fresh local ingredients such as rich Yorkshire game and tasty North Sea fish. It's also home to one of the most talked about cheese trolleys in Yorkshire, traditional afternoon tea in their cosy fireside lounge and an impeccably well-stocked cellar. Throughout the warmer months, dishes can be served poolside on the terrace and gardens. The hotel's award-winning Verbena Spa offers an idyllic haven from the pressures of everyday life. Here guests can kick back, relax and immerse themselves in luxurious indulgence. They offer a range of treatments from manicures, facials and massages through to full spa day experiences. Revitalise and enjoy their famous heat experience with saunarium, aromatherapy room, salt vapour room, monsoon shower, ice cave, foot spa, outdoor heated pool and hot tub. The Hotel is situated in the North Yorkshire town of Helmsley just off the A170. Complimentary on-site parking is available. The city of York is just a 40 minute drive away and it offers excellent transport links to the rest of the country. There is also a local train station at Thirsk, a 25 minute taxi ride away. For those flying in, Leeds Bradford International Airport is about an hour's drive from the Hotel. Beautifully located in the depths of the stunning North Yorkshire Moors the Hotel is the perfect place from which to explore this remarkable area. Yorkshire is renowned as a place of distinct yet diverse appeal, from the majestic Castle Howard to the Gothic seaside town of Whitby, the ruins of Rievaux and Bylands Abbey to luxury designer shopping, Michelin starred restaurants to quaint marketplace tea rooms, there is truly something for everyone. ... more less
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- Also Known As:
- Feversham Arms Hotel & Verbena Helmsley
- Feversham Arms Hotel And Verbena Spa
- Feversham Arms Helmsley
- Feversham Arms Hotel & Verbena Spa Helmsley, Yorkshire