Had heard good things about this hotel so was looking to a pre christmas break , the frontage is lovely and ther fires looked inviting but once we started walking back the room I thought it cold and a little unloved. Room was freezing but there was a portable heater in the wardrobe which soon got pluged in brrrrrr. Room was nice enough but not spotless. Staff not overly friendly, dinner the taster menu wasnt as good as I expected fine but exceptional and the service in the bar for after dinner coffees was slow . Breakfast room service arrived promptly but bordered on the fine dining concept , not much of it and butter was bland only white toast no preference offered on the room service card, actually not even mentioned so wasnt sure any would come.
Generally lacking in attention to detail that I had heard off prior to my visit and certainly the food wasnt up to the standard I had heard off
- Official Description (provided by the hotel):
- Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more less
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- Also Known As:
- Black Swan Helmsley
- Black Swan Hotel
- The Black Swan Hotel Helmsley, Yorkshire