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“Lovely market town hotel - Very good for what we paid”

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The Black Swan Hotel
Ranked #2 of 5 Hotels in Helmsley
Certificate of Excellence
Middlesbrough, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely market town hotel - Very good for what we paid”
Reviewed 23 April 2012

Hubby and I took a Travel Zoo overnight stay. The package included afternoon tea, a decent bottle of Champagne in our room, a 6 course 'taster' menu and full English breakfast (or basically anything we wanted from the extensive menu).

Lovely comfey country hotel in the centre of the town - open fires etc.Seems to be a fav with country landowner types and well to dos? Didn't see and children.
Good food, very full after the tea - recommend you eat tea earlier than we did to make room for the evening meal. We had tea at about 3.30 and dined at 8.
You can book a time to dine which we prefer - some taster menu sessions ask that you all dine at the same time which feels abit like cafeteria! Food was good, interesting and beautifully presented. We did have to laugh though when we got 2 pea greens as a salad and I had to peer very closely at one of my plates to find the horseradish cream!
However it was a taster menu after all and the dishes served to 'regular' diners loooked stunning.
The wine was expensive.
A couple of points though - the music played in the restaurant was a wee bit bleak and the the restuarant wasn't very intimate. Our room, although very nice and roomy too, had a conecting door to the next room - fine if you are with children but otherwise not - we could hear noises we would rather not have and obviuosly this works both ways!!!! Very off putting
Breafast was very good with a very good selection - they try to use local produce.

I would recommend if you got a deal like we did - pricey otherwise.

Room Tip: As for one without an ajoining door!
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank bingbing555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Huddersfield
Level 5 Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 April 2012

We visited the Black Swan over the Easter weekend. The hotel seemed busy, but the staff could not do enough to help. We took our dog and they catered well, allowing breakfast and dinner in the room at no extra cost meaning we didn't have to leave her alone.
When we arrived home we received a post card from them to say thanks and hope we stay again. Overall excellent and thanks for a nice time!

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank KAB1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2012

We stayed overnight at the Black Swan as we were attending a wedding that was held there. As the hotel was busy we were only able to book a 'standard double' rather than anything more expensive/ expansive (!) so I was worried that we would only have an average room and a double (rather than king size) bed. I was wrong!! The room was lovely - plenty of space, with a double settee as well as a king size bed, double wardrobe, dressing table and good sized bathroom (sink, toilet and large bath with over bath shower). Also had an ipod dock and a flat screen TV as well as an iron and ironing board and a hairdryer. And (deep joy ) Molton Brown toiletries in the bathroom. Very tastefully decorated and very comfortable, especially the bed. We could hear the church bells from the nearby church but these were not overloud - certainly didn't disturb our sleep and were charming rather than alarming! We didn't have dinner in the hotel but did have breakfast and this was very nice indeed, with locally sourced good quaity produce (bacon, sausage, black pudding) on the plate. The staff were all very friendly and helpful. Although we didn't sample the hotel's food other than breakfast, it includes a gourmet restaurant, a more relaxed restaurant and a tea room and has a reputation for good food. The setting of the hotel is excellent, being right in the middle of Helmsley which is a lovely old fashioned market town. The town square includes a few pubs where you can get 'real ale' and pub food, and a fantastic fish and chip restaurant (highly recommended - the best, whitest, freshest fish I've had in years and 'real' chips!). There are also some quaint little shops including a very well stocked old fashioned (in a good way) grocers store. There's a castle and the (aforementioned) local church to explore nearby, and the area is perfect for ramblers and bikers, as well as (like us) visitors on a short mini break who just want some relaxation in lovely surroundings. Highly recommended and very enjoyable.

Room Tip: We booked one of the cheapest rooms and it was absolutely lovely so I think you would be fine with a...
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  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank bookera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2012

A two night stay in the delightful surroundings of Helmsley for a weekend get together and prewedding celebration. Pleasant room and good rate provided by the hotel on the Friday night for B&B only. Good full breakfast and plenty of good strong coffee (needed for those of us who arent morning people!).

The Saturday evening was Dinner bed and breakfast rate - again good value as included four course meal. A private dining room was arranged for 18 of us (all staying at the hotel) and a private lounge for after the dinner. This was all included in the price for the rooms DBB rate. The organisation was excellent (Nicola who is the events coordinator at the Black Swan was fantastic, and her help, patience and thoughtfulness cannot be praised enough!) and we were made to feel very welcome by all the staff who we met.

The menu selection was chosen a few days in advance, and it was as easy as that. 10 bedrooms, private dining, delicious food (Rabbit starter and a cod main course) and nice selection of wine all reasonably priced, especially for the quality (although we did manage to clear out the entire stock of the particular wine we were drinking!). The waiting staff were amazing, and were great at working around the rather rowdy crowd, and joining in with good humour whilst keeping things moving along at a nice pace and judged the guests well.

I have stayed for a weekend before, in the 'extension' part of the hotel, and the room then was pleasant, but a little dated as was the bathroom. This time, our room was in the old part of the hotel, and was extremely nice, looking as though it had recently been decorated. It was well appointed, and had very comfortable bed, chair and plenty of character. Nice traditional features too (oak beams etc).

I would heartily recommend anyone who is looking for somewhere to host a dinner/event to consider the Black Swan. They made it very easy from the organisational point of view (Nicola providing menu options, costings to fit our budget, and was very flexible regarding the arrangements generally), had great staff and everyone generally helped to make the event a great success.

The tearoom next door is also well worth a trip for a fantastic afternoon tea!

Room Tip: Church bells ring reasonably early on one side of the hotel - worth asking which, if you are a light...
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  • Stayed March 2012, travelled with friends
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Helpful?
3 Thank Schmeaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2012

An amazing lication. Free parking, lovely helpfull staff. Evening meal fantastic. Room a liitle small and the windows wont open fully, not enough fresh air. Will be back for two nights next time. Hope to be sat by the lovely wood fire.

  • Stayed March 2012
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Helpful?
4 Thank john l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough, United Kingdom
Level 5 Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 April 2012

We stayed here for my 30th Birthday. The food was amazing and we took part in the 7 course dinner with wine which was a challenge! The wine arrived so fast that I was in bed by 10pm!

The service was amazing, food brilliant and the room was perfect. Highly recommend this hotel for a relaxing break and the food.

Room Tip: We asked for a room that overlooked the square which was lovely.
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  • Stayed September 2011, travelled as a couple
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Helpful?
2 Thank TheRichardsons18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 5 Contributor
52 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 March 2012

Stayed at this hotel for a wedding last summer, it was beautiful. The staff were very helpful and courteous. To the point of bringing brolly's to the church when the british weather decided to change, to allow us to get back in all out finery without looking like drowned rats. The food was very good and rooms were lovely.

  • Stayed August 2011, travelled as a couple
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Helpful?
3 Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Black Swan Hotel

Property: The Black Swan Hotel
Address: Market Place, Helmsley YO62 5BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Helmsley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, Yorkshire

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