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“Traditional hotel with a touch of class”

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The Black Swan Hotel
Ranked #2 of 5 Hotels in Helmsley
Certificate of Excellence
Reviewed 29 May 2014

We decided to book as it was our 10th wedding anniversary and chose the overnight package with taster menu for £219 per couple. We were greeted by lovely staff on arrival and were really surprised at how big the hotel was!

We had a standard room and it was nice, nothing outstanding but it had everything we needed. Our package included a bottle of champagne and strawberries (we got 2 strawberries each) and we we situated at the far end of the hotel which was nice and peaceful.

On the evening, the four of us went down to the restaurant for our meal and had pre-dinner drinks in the bar, we were then shown to our table by a lovely member of staff. The six course taster menu was really nice, particularly the foie gras and veal. The other 4 courses consisted of a pre starter, trout, a pre-dessert finished off with a dessert. We chose not to have the wine pairing which was an additional £30 each.

Overall, we thoroughly enjoyed the evening and the full English breakfast the next morning. The staff were extremely courteous and we would definitely visit again. Not sure we would have the taster menu the second time around as it was £55 a head, we might just have the 3 course dinner menu which was £40.

The only downside to the stay was that we were charged £10 for two bottles of water with our meal. We weren't made aware that these were chargeable at the time, we were just asked if we'd like water on the table. However, this was rectified the following morning and it didn't contribute towards the quality of our stay. Can't wait to visit again!

  • Stayed: May 2014, travelled as a couple
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1  Thank 1HonestReviewer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,015 - 1,021 of 1,622 reviews

Reviewed 29 May 2014

We really enjoyed the Hungry for More 1 night package here on 21May to celebrate our wedding anniversary. There was champagne, strawberries & chocs in the room. It included the 6 course tasting menu which was beautifully balanced and presentation and taste got full marks. The staff were really helpful and friendly. Breakfast was very enjoyable. We had a superior room which was extremely spacious and comfortable with a well equipped bathroom. We had a ground floor room because of my broken ankle (41) and the only criticism was that it overlooked the car park but that was not a problem with a one night stay.

Stayed: May 2014, travelled as a couple
Thank whiterosegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

U step back in time to how it used to be with family run hotels. Courtesy, service pleasant rooms, good housekeeping and good quality food.
I like this place for all these reasons and set nicely in Gods county what more would you want.

  • Stayed: May 2014
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Thank 25Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We have chosen to stay at The Black Swan on three occasions , our stay on Bank Holiday Sunday did not disappoint , the staff couldn't have been more helpful or pleasant .
We enjoyed a fabulous dinner from the Tasting menu , all six courses were suburb.
Breakfast was great with lots of variety ,
Definitely one of my favourite hotels , so comfortable with excellent understated attention to detail.

  • Stayed: May 2014, travelled with friends
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Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

My husband myself and another couple stayed here on the "Hungry for more" deal. We found the staff to be very attentive, and accommodating. The rooms were clean and comfortable and the molton brown bath products were a lovely addition. The lounges and bar were comfortable to sit and have a drink in prior to eating and the restaurant was light and airy. The six course taster meal was OK, the optional wine package ( a glass of wine to accompany five of the courses) was not really very good value. The breakfast menu was comprehensive and mostly excellent, only spoiled by lovely soft poached eggs being cold. The following evening we had the Garden menu dinner which was really nice and tasty. On each night we opted to have tea/coffee and petits fours after dinner which were delicious. Nice touch to give us an apple and a bottle of water each for our journey home.

  • Stayed: May 2014, travelled as a couple
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Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Popped in while wandering around Helmsley for a spot of lunch. Was greeted by two very friendly and helpful guys who gave us the option of sitting in the tea room, lounge or bar area. Choosing the latter and taking a drinks order also suggested cask ales, letting us have a taste before choosing... Dizzy blonde I think it was called, very fruity! The food was excellent especially the gnocchi. We were also given good advice about things to do while we waited for check in at the hotel we were staying in that day.

Stayed: May 2014, travelled as a couple
2  Thank SupaVas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

My wife and I stayed on Sunday May 18 on a Secret Escapes deal. Our room (33) was nice and the staff very friendly. The weather was beautiful so we the opportunity to have a drink in the garden. When I walked from the garden into the building there was some rubbish on the floor, when I made the same journey about an hour later it was still there. The paint work along the corridor to our room was also scuffed in places, in our bathroom we had a cracked tile. We did not have dinner, but did have breakfast, I felt the fresh fruit selection was poor and although I did not have the full English my wife did and was told they had no black pudding. The fine detail needs working on.

  • Stayed: May 2014, travelled as a couple
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1  Thank Riddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Black Swan Hotel

Address: Market Place, Helmsley YO62 5BJ, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Helmsley
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Helmsley
Price Range: £102 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Black Swan Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Located in one of Yorkshire's prettiest market towns, The Black Swan in Helmsley is a superb historic inn, turned boutique hotel. Dating back to the C15th the hotel, rich in history and charm, blends antiques with classic contemporary design creating the perfect place for a relaxing break. With its own 3 AA rosette restaurant and award winning tearoom, The Black Swan Hotel provides the perfect backdrop for a romantic getaway and a chance to escape the everyday stresses and strains. ... more   less 
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Also Known As:
Black Swan Helmsley
Black Swan Hotel
The Black Swan Hotel Helmsley, Yorkshire

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