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“fantastic fish and chips”
Review of Scotts of Helmsley

Scotts of Helmsley
Ranked #13 of 38 Restaurants in Helmsley
Price range: US$5 - US$23
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Groups
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Description: A fabulous family friendly, award winning fish and chip cafe. Just voted Best Fish and Chip shop 2013. Either take away or eat in. With 80 covers there is plenty of room, coach parties welcome. We aim to provide the best fish and chips available from sustainable and local sources at a value price. Gluten free and veggie chip shop chips. Served with a smile. Our premises are not your usual fish and chip cafe and are a pleasurable and inspiring place to spend some time.
Reviewed 1 July 2015

My brother and I were spending a weekend in North Yorkshire taking a 'trip down memory lane'. We were especially wanting to visit Lastingham, where our late parents often stayed. We stopped at Helmsley, as we love the traditional Yorkshire market town, and were planning on a pub lunch.... until we sauntered past Sootts, and in true 'Bisto Kids' fashion our nostrils were filled with the delightful smell of fish and chips; both of us thought the same thing and in we went. Scotts is a bit like the tardis - much larger than you imagine when you see it from outside, it was pretty busy so we went upstairs; we sat at a table for 2 and Natalie, our server, greeted us. We ordered - my brother deciding upon the Moby Dick special... it was at this point that we were advised to move to a table for 4 as the plate would struggle to fit onto the table we had chosen. We were not disappointed, the fish and chips were absolutely delicious.... crisp dry batter, beautifully white fish and fantastic chips, heaven! It took us both back to our youth, and days of Harry Ramsdens... we both live well south of Yorkshire now - but I can recommend Scotts of Helmsley - the location, food and service were all second to none! We will be back!

    • Value
    • Service
    • Food
Thank Alyson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 6 July 2015

Hi Alyson and thanks for the review,
Wow, great comments and exactly what we aim to achieve and deliver to every customer.
Proper Yorkshire fish n chips, thick, meaty and flaky fish, crisp batter, cooked in beef dripping, with firm on the outside, but soft fluffy on the inside chips.
Served with big happy smiley faces. Well down Natalie.
Lots to do in Helmsley, juts search Visit Helmsley to find more reasons to come back.
Thanks again and see you soon.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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480 - 484 of 816 reviews

Reviewed 30 June 2015 via mobile

So, you're in Helmsley looking for lunch and you stumble on Scotts, one of several newer establishments hoping to fleece the visiting public. First thing is that there is no indication of prices outside or even on the tables inside until you get a menu. Being essentially a fish and chip place the menu isn't wide and a fish meal isn't badly priced. Stray from that and it's a different story - sausage and chips £10, pie and chips the same and the vegetarian option is cold quiche.
The food is nice enough if presented a bit haphazardly - the stuffing with my chicken arrived in a single battered lump the size of a tennis ball! Service was quite quick but the seats and tables don't encourage more than eat and go.

Thank AndiPayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 1 July 2015

Hello and thanks for the review,

But not quite sure what to make of it?
Let me clarify some points.
We are not new, having been there since 2012 as Scotts, and previously as a fish n chip shop since 2009.
The full menu is on display on the wall, in an illuminated display cabinet for all to see before they come inside.
We are a fish n chip shop and restaurant, that's what we do.
Prices are mid range and offer value for money, with something for all budgets, with restaurant and takeaway.
We are certainly NOT trying to fleece the visiting public??? That is strange view to take when visiting a small market town?
Hope you do try us again, as you seem overall to have enjoyed your visit?
Regards
Tony

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Reviewed 29 June 2015

Visited here recently and it did not disappoint. Fish and Chips were really nice, staff seemed to be a bit thin on the ground as we waited quite a while to get our table cleaned etc. The waitress took our order and it was only after she disappeared did I find a 'Seniors' Menu which some of our party would have been eligible for but she didn't even mention it which was disappointing. Overall it was a lovely experience, we will definitely return and on a plus point access for the less able was quite good too

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Smoggylad123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 1 July 2015

Hello and thanks for the review,
Apologies our service wasn't quite up to our usual high standard.
The Golden Years menu is part of our regular menu and is available everyday, so certainly make sure you try that next time.
Delighted you enjoyed the food and found access into the restaurant easy.
Hope to see you back soon.
Regards
Tony

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Reviewed 28 June 2015

These were the best fish 'n' chips I've had in years. Beautiful chunks of gleaming white cod in a lovely batter and chips cooked to perfection. Folk talk about Whitby fish 'n' chips but I found these to be perfect. And not overpriced, either! They were champion.

Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2015 via mobile

We were looking for a nice cafe that was open after 5pm on a sunny summer's day in Helmsley. Believe it or not there were no cafes open! However, on an off chance, we walked into this lovely fish and chip restaurant that also served tea, coffee and cakes :)

The staff were very friendly and helpful. The prices were extremely reasonable, and they did a hit drink and cakes combo for only £3.95.

The cakes themselves were incredible. Delightfully tasty and a huge portion, and they came with a scoop of ice cream included. Thus was unbeatable value given the quality of the cake and the size of the portion.

Highly recommended. Will definitely go back to try the fish one day.

1  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 29 June 2015

Hi and thanks for the great comments,
Fish and chips is what we do, but we also have veggie options, gluten free fish n chips and cake, lots of cake, even gluten free cake?
Much more than fish n chips. delighted you enjoyed your visit.
Regards
Tony

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